In-Demand Nbn™ Jobs

Technical & Network Support Technician
Telnetworks —Melbourne VIC
- $75,677.95 - $103,189.75 a year
- Full-time
- Hybrid work
- Software troubleshooting
- Communication skills
- Work from home
Quick Apply
13h
Data & Security Field Technician
Cabletecs —South Australia
- $59,597.88 - $112,287.31 a year
- Full-time
- Customer service
- Communication skills
Quick Apply
3d
Program Database Specialist
NBN Co —Melbourne VIC
- Full-time
- SQL
- Analysis skills
- Communication skills
- Parental leave
2d
Horizontal Directional Driller
RBH Directional Drilling Services —Perth WA
- $45 - $55 an hour
- Overtime
- CPR Certification
- Management
- First Aid Certification
Quick Apply
1d
Data Engineer - 12 month FTC
TPG Telecom —Barangaroo NSW
- Full-time
- Hybrid work
- Computer science
- SQL
- AWS
Excavator Operator
Mammoth Contracting (WA) Pty Ltd —Redcliffe WA
- $79,499 - $85,000 a year
- Full-time
- In-person
Quick Apply
10d
Senior Product Manager - Mobility
TPG Telecom —Barangaroo NSW
- Full-time
- Hybrid work
- Management
- Product management
Commercial Manager - Commissions, Segmentation and Sales Operations
TPG Telecom —Barangaroo NSW
- Full-time
- Hybrid work
- Microsoft Excel
- Sales
- Salesforce
Product Manager
TPG Telecom —Sydney NSW
- Full-time
- Hybrid work
- Product management
- Communication skills
Site Engineer
Ventia Pty Limited —North Sydney NSW
- Microsoft Excel
- Microsoft Office
- Construction experience
- Parental leave
Customer Resolution Advisor
TPG Telecom —Hobart TAS
- Full-time
- Hybrid work
- Negotiation
Business Development Manager
Trucell —Melbourne VIC
- Weekend availability
- CRM software
- Sales
- English
- Work from home
Quick Apply
Senior Data Scientist (Customer Experience Focus) - 12-month FTC
TPG Telecom —Barangaroo NSW
- Full-time
- Hybrid work
- Azure
- SQL
- AWS
Senior URD Electrical Designer
Egis —Brisbane QLD
- Contract
- AutoCAD
- Microsoft Excel
- Microsoft Office
- Parental leave
- Employee assistance program
4d
Excavator Operator
Interflow —Caboolture QLD
- Overtime
- Plumbing
- On-the-job training
- Parental leave
1d
Business Development Manager - Vodafone Business - NSW
TPG Telecom —Barangaroo NSW
- Full-time
- Hybrid work
- Sales
- Salesforce
Design System Lead
TPG Telecom —Sydney NSW
- Full-time
- Hybrid work
Service Delivery Manager
Downer Group —High Wycombe WA
- Full-time
- Management
- Leadership
- Communication skills
3d
Experienced IT Technician - Northern Rivers
TCA – Technology Centres Australia —Northern Rivers NSW
- Communication skills
8d
Senior ICT & Security Engineer
Stantec —Brisbane QLD
- Part-time
- Microsoft Access
- Communication skills
- Work from home
- Employee assistance program
9d

I want to receive the latest job alert for nbn™

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

nbn™ jobs near

Lead Designer jobs in Sydney NSW

Product Manager jobs in Sydney NSW

Excavator Operator jobs in Caboolture QLD

Electrical Designer jobs in Brisbane QLD

Driller jobs in Perth WA

Technical Support jobs in Melbourne VIC

Commercial Sales Executive jobs in Wagga Wagga Nsw

Electrical Wholesale Sales jobs in Dandenong Vic

Sales Attendant jobs in Quakers Hill Nsw

Hospitality, Sales, Retail jobs in Melbourne Vic

Commercial Cleaning jobs in Brisbane Qld

Commercial Sales Executive jobs in Logan City Qld

Commercial Sales Executive jobs in Brisbane Qld

Commercial Sales Executive jobs in Rydalmere Nsw

Unpaid Internship, Data Analyst jobs in Melbourne Vic

Senior Data Scientist jobs in Sydney Nsw

Senior Data Scientist jobs in Parramatta Nsw

Lead Designer jobs in Surry Hills Nsw

Canva Designer jobs in Melbourne Vic

Lead Designer jobs in Perth Wa

Technical & Network Support Technician

Telnetworks
Melbourne VIC

Quick Apply

Job Details

Full-time
$75,677.95 - $103,189.75 a year
13 hours ago

Benefits

Company car
Work from home

Qualifications

TCP
Software troubleshooting
IT service management
Technical support
DHCP
Driver Licence
IT support
DNS
Diploma
Communication skills
Help desk
Information Technology
VPN

Full Job Description

Telnetworks is an Australian-owned, Information Technology services provider and fully fledged telecommunications solutions provider. We provide the Government, corporate and SME businesses across Australia with tailor made managed IT services, Data Centre Solutions, Cyber Security and Network hardening, Cloud solutions and Business grade Telephone Systems and Internet solutions.

We pride ourselves in providing robust, reliable and quality-focused technology solutions to our customers. Our key focal point is the unparalleled levels of reliability & responsiveness provided by our team members to our clientele across Australia.

Due to our continued growth and expansion, we are seeking a motivated and technically capable ICT Technician to join our team based in Melbourne.

As an ICT Support Technician, you will provide onsite and remote technical support to a diverse range of clientele across the corporate and government sectors. You will predominantly be providing technical support and troubleshooting services for Information Technology services provided by us. Whilst working for us, as your knowledge-base grows, you many be incorporated to providing technical support for telecommunications services, including NBN technical support.

Ideally, you will have experience working in client-facing IT support or managed services environments.

Key Duties & Responsibilities

Deliver Level 1 and Level 2 ICT support for desktops, laptops, printers, mobile devices, and a wide array of network peripheral equipment.
Respond to user inquiries relating to software, hardware, Microsoft 365, networking, and connectivity issues.
Troubleshoot and resolve technical incidents to minimise operational downtime
Install, configure, maintain, and support computer hardware, operating systems, software applications, and end-user devices
Assist with Microsoft 365 administration including user onboarding, password resets, MFA support, and account management
Support Microsoft Windows environments, Active Directory, DNS, DHCP, remote access technologies, and cloud-based systems
Monitor, prioritise, log, and resolve support tickets in accordance with internal procedures and service level agreements (SLAs)
Escalate complex technical issues to senior engineers where required
Assist with networking support including routers, switches, wireless networking, VPN connectivity, and internet services
Support cybersecurity and endpoint protection initiatives including patch management and security best practices.
Maintain accurate technical documentation, support records, and asset registers
Collaborate with internal teams, vendors, and client stakeholders to ensure effective ICT service delivery and customer satisfaction.

Skills & Experience

At least 1 year of relevant experience in ICT support, help-desk, desktop support, service desk, or managed services environments
Experience troubleshooting hardware, software, Microsoft Windows, networking, and connectivity issues
Exposure to Microsoft 365, Active Directory, Windows Server, and remote support tools
Understanding of networking fundamentals including TCP/IP, DNS, DHCP, VPNs, VLANs, and wireless networking
Familiarity with ticketing systems and IT service management (ITSM) processes
Strong written and verbal communication skills with a customer-focused approach
Ability to prioritize tasks and work effectively within fast-paced support environments
Current driver license and willingness to travel to client sites where required

Qualifications

At least Diploma or higher qualification in Information Technology, Cyber Security, Networking, or related field

What we offer

A competitive salary package ranging between $75,000 – $85,000 plus super
Exposure to diverse corporate and government ICT environments
Opportunities for technical development and certification support
Supportive and collaborative team culture
Career progression within managed services and cybersecurity

Pay: $75,677.95 – $103,189.75 per year

Benefits:

Company car
Work from home

Work Location: Hybrid remote in Melbourne VIC 3004

Quick Apply

Refine Your Search

nbn™ jobs

Technical & Network Support Technician

Data & Security Field Technician

Program Database Specialist

Horizontal Directional Driller

Data Engineer - 12 month FTC

Excavator Operator

Senior Product Manager - Mobility

Commercial Manager - Commissions, Segmentation and Sales Operations

Product Manager

Site Engineer

Customer Resolution Advisor

Business Development Manager

Senior Data Scientist (Customer Experience Focus) - 12-month FTC

Senior URD Electrical Designer

Excavator Operator

Business Development Manager - Vodafone Business - NSW

Design System Lead

Service Delivery Manager

Experienced IT Technician - Northern Rivers

Senior ICT & Security Engineer

I want to receive the latest job alert for nbn™

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected