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Assistant Practice Manager

Bupa -
Canberra ACT

Apply Now

Job Details

Full-time

Benefits

Health insurance
Gym membership
Insurance services

Qualifications

Management
Customer service
Dental receptionist
Infection control
Administrative experience
Front desk
Leadership
Communication skills

Full Job Description

Posted 01/07/2026 Job Number 62555 Work type Full Time Posting End Date 29/07/2026

Assistant Practice Manager | Bupa Dental Canberra Civic
Full-Time position: 38 hours, Monday to Friday (8:30am – 5:15pm with a 1-hour lunch)
Practice Details: Chairs: 4 | Just a 1-minute walk to the bus stop and 2 minutes to the light rail station on Alinga Street! | Practice Information

At Bupa, purpose meets possible. Join us and help shape a future where healthcare is more connected, more personal and more human.

We’re a global healthcare leader trusted by millions and committed to helping people to live longer, healthier, happier lives and making a better world. Healthcare is changing, and so are we. We’re investing in more clinics, better systems and smarter, more connected ways to help our customers. As we continue to expand our services and invest in innovation, you’ll help create a healthcare system that meets people where they are, responds to what they need and leaves them better than before.

Here, your work has purpose, your voice matters and your future is full of possibility. Just imagine the impact you could make.

The purpose of the Assistant Practice Manager role is to support the Practice Manager in coaching, leading and developing a high-performing practice team in a positive environment for both staff and patients, while also overseeing patient management, including greeting and welcoming patients, answering phone inquiries, making and confirming appointments and managing customer accounts.

What you’ll need to make it possible

Strong leadership and administrative skills
2-3 years of dental reception experience or a practice manager wanting to take a step back
Willing to learn and grow within the role
Experienced in business and people management
Able to demonstrate excellent organisational, administrative, and time-management abilities
Skilled in communication, interpersonal relations and customer service
Capable of understanding financial performance, including generating income and managing costs
Confident in handling challenging conversations and resolving issues promptly
Comfortable engaging with a diverse range of people, from dentists and patients to practice teams
Financial admin - daily takings, Medicare/HICAPS processing, treatment plan coordination.
Staff support - onboarding, training and performance guidance.
Healthcare compliance - solid understanding of infection control and regulatory requirements
Proactive and solutions-focused, with strong business acumen

Why you’ll love it?

We support our people to be the healthiest and happiest versions of themselves.
With access to continuous learning, development programs, and internal career pathways, you’ll be supported to grow your career and take the next step with confidence.
Our employees can access wide range of benefits: from our own products (incl. health insurance discounts) to many other products and services via our partnerships program (like Apple, Samsung, JB Hi-Fi, plus gym and spa discounts to name a few). We reward our people and celebrate their success, provide initiatives that develop careers and look after our people’s health, wellbeing, and futures.

If this sounds exciting, we’d love to hear from you. Let’s shape the future of healthcare, together.

Here at Bupa your wellbeing, identity, and personal story are respected and valued. We are committed to building diverse teams that are reflective of the communities we serve and fostering a fair and inclusive workplace free from discrimination, bullying and harassment. We encourage applicants from all backgrounds and experiences, including Aboriginal and Torres Strait Islander peoples, veterans, people with disabilities, and LGBTQIA+ applicants and are dedicated to removing barriers to participation.

Apply Now

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Assistant Practice Manager

Practice Manager

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