In-Demand Payroll analyst Jobs

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Citation Group —Sydney NSW
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UKG - Specialist Lead
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ADP —Cremorne VIC
- Microsoft Excel
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Goodstart Early Learning —Murarrie QLD
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UKG Pro WFM Solution Architect
Accenture —Sydney NSW
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Rombola Family Farms —Griffith NSW
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Quick Apply
CX Operations Business Partner - Remote
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Citation Group —Sydney NSW
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Salesforce Business Analyst

Citation Group -
Sydney NSW

Apply Now

Job Details

Permanent | Full-time
14 days ago

Benefits

Parental leave
Paid volunteer leave

Qualifications

Jira
CRM software
Management
Salesforce
Business analysis
Confluence
Payroll
AI

Full Job Description

IT & Telecomms
Business Analyst
Sydney
Permanent / Full Time

Salesforce transformation programme from the ground floor up
Small, flat, lean team with real autonomy - no politics, no micromanagement
Hybrid role with genuine exposure to our UK parent company & stakeholders

Why join Citation Group?
We have each other's backs. We're aligned, communicative, high-performing and proud to work together.

Our Purpose, Vision, Mission and Values are foundational to everything we do. When you join our team, you'll experience a workplace that values you as an individual and actively engages to bring you into the fold, contribute to your career growth and set you up for success, in work and life. We don't do micro-management — we hire grown-ups who are trusted to get stuff done.

When you join Citation Group, you'll experience what it's like working for an Employer of Choice — we've been named 9 years running. We're big on flexible working and its benefits because we want you to experience work/life harmony. Our office locations are contemporary and created for collaboration, creativity and customer-caring.

We believe you are our ultimate brand ambassador and we love to reward employees for their contribution; even a trip to Bali — just sayin'! We offer all the leaves; access up to 12 weeks of paid parental leave, volunteer day leave and no one likes working on their birthday — get an extra day off!

We're in a big growth phase so if you're ready to thrive in an environment that thinks big & bold, celebrates wins and delivers on promises — come join us!

Who is Citation Group?
At Citation Group we bring together real-world HR, Safety, Legal and Certification expertise along with adaptable workforce management and payroll technology — helping businesses run with confidence every day.

Our team is excited to be growing fast, dreaming big, and doing good things for businesses across Australia, New Zealand, Canada and the UK. With a UK parent company that is Private Equity backed, the plan is to triple the size of the business over the next few years through both organic growth and acquisitions.

Want to know more about us? Visit our website www.citationgroup.com.au

About the transformation programme
This role sits within our Transformation programme, consolidating and modernising core customer, sales, contract, billing, service, reporting and operational capabilities across our businesses. This is genuinely greenfield - you'll be building the requirements discipline for a brand-new Salesforce team, not inheriting someone else's backlog.

What will you be responsible for?
This role sits within our Transformation team and reports to the Salesforce Project Manager, working closely with our Head of Salesforce Platform & Architecture and the wider delivery team. Your key activities in this role will be:

Eliciting, analysing and documenting business requirements across Salesforce projects — clear, testable, and traceable to business outcomes
Partnering with business leaders and SMEs to map current-state processes and design improved future-state processes for the Salesforce platform (not a like-for-like lift of legacy process)
Producing high-quality artefacts including user stories, acceptance criteria, process maps and functional specifications
Reviewing and constructively challenging requirements, process designs and functional outputs produced by our external Salesforce implementation partner
Working with our Data and Test Analysts on data mapping, migration rules, UAT support and defect triage
Engaging with UK stakeholders and workshops, bringing a strong requirements and functional lens across the full delivery lifecycle

Our ideal candidate?
We're on the hunt for an individual who is highly communicative, collaborative, a problem-solver and brings a positive attitude to the workplace every day. You'll also bring:

Proven Business Analyst experience on Salesforce or comparable enterprise CRM/platform implementations, with solid tenure in each role
Strong requirements elicitation and process design skills — you can produce user stories, acceptance criteria and process maps that hold up under scrutiny
Experience operating client-side alongside external delivery partners, comfortable reviewing and challenging vendor outputs
A track record in dynamic, fast-moving organisations where you've had to design solutions rather than just document them
Working competency with AI tools to accelerate your analysis, documentation and stakeholder communication
Familiarity with Jira and Confluence, and the confidence to lead workshops with senior stakeholders, including internationally

Next steps?
Hit the Apply button with your updated CV.
Applicants must have full legal rights to work in Australia with no restrictions.

Apply Now

Refine Your Search

payroll analyst jobs

Salesforce Business Analyst

UKG - Specialist Lead

Senior Technical Consultant (Implementation)

Project Coordinator - SAP

UKG Pro WFM Solution Architect

Specialist Manager - Dayforce

Finance Manager

CX Operations Business Partner - Remote

Security Engineer (AU East) - Remote

Salesforce Project Manager

Business Analyst - UKG

Revenue / GTM Systems Manager - Remote

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