In-Demand Incident & problem specialist Jobs in Parramatta, Nsw

Banking System Analyst - Hybrid
Unity Bank —Sydney NSW
- Full-time
- Hybrid work
Senior Cybersecurity Incident Responder
Datacom —Sydney NSW
- Full-time
- Hybrid work
- Scripting
- Parental leave
- Employee discount
Quick Apply
General Manager HSE | Experiences & Attractions
Journey Beyond —Sydney NSW
- Full-time
- Hybrid work
- Management
- Leadership
- Communication skills
- Parental leave
- Employee assistance program
Quick Apply
8d
Service Management Platform Lead – Information Technology, Clerk Grade 9/10 – Parliament of NSW – Sydney
Department of Parliamentary Services —Sydney NSW
- $133,348 - $146,945 a year
- Full-time
- Management
- No degree
- Analytics
5d
Resource Manager-Data Center (Trades, Apprentices & Industrial Expert)
CBRE —Sydney NSW
- Full-time
- Management
- Administrative experience
- Education
Senior Coordinator Cyber Response
Department of Customer Service —Sydney NSW
- $133,348 - $146,945 a year
- Weekend availability
- Hybrid work
- Analysis skills
- Leadership
- Annual leave
- Employee assistance program
2d
Manager - Line 2 Compliance Advisory
Bank of Queensland —Sydney NSW
- Full-time
- Management
- Analysis skills
- Financial services
- Parental leave
- Employee assistance program
Facilities Specialist
Tesla —Alexandria NSW
- Full-time
- Microsoft Office
- AI
- Communication skills
- Employee stock purchase plan
- Health insurance
4d
Senior Mobility Specialist
Datacom —Sydney NSW
- Full-time
- Hybrid work
- Customer service
- Administrative experience
- Communication skills
- On-the-job training
- Parental leave
Quick Apply
Senior WHS Specialist (Work Health & Safety)
Device Technologies Australia —Sydney NSW
- Full-time
12d
AWS Consultant - AWS Connect - CX
Concentrix —Sydney NSW
- Full-time
- DevOps
- SQL
- AWS
Workplace Support Analyst
Australian Payments Plus —Sydney NSW
- Full-time
- Hybrid work
Quick Apply
10d
Technical Support Engineer Team Leader
Genetec —Sydney NSW
- $90,000 - $100,000 a year
- Customer service
- Databases
- Administrative experience
Quick Apply
10d
Information Security Operations Lead (Sydney, Australia)
Starling —Sydney NSW
- Full-time
- Hybrid work
- AWS
- Communication skills
- Time management
- Annual leave
Quick Apply
IT Support Specialist
Doltone Hospitality Group —Pyrmont NSW
- Full-time
- Azure
- Computer Science
- Bachelor's degree
- Employee assistance program
- Employee discount
1d
Application Analyst - Mobility & Airport Technology Systems
Unisys —Rhodes NSW
- Full-time
- Management
- Customer service
- Administrative experience
2d
Associate Security Specialist, Region Services
Amazon Web Services Australia Pty Ltd —Sydney NSW
- Full-time
- Computer science
- Computer Science
- AWS
- Health insurance
- Employee assistance program
Cyber Security Manager
LEAP Legal Software —Sydney NSW
- Full-time
- Hybrid work
- SharePoint
- AI
- Communication skills
- Gym membership
- Free food
Quick Apply
2d
Advanced Technical Support Engineer - LV distribution and metering devices
Schneider Electric —Macquarie Park NSW
- Full-time
- Schematics
- Data analysis skills
- Electrical experience
Warehouse Supervisor - PM
Linfox —Kemps Creek NSW
- Full-time
- Microsoft Excel
- Management
- Leadership
- Parental leave

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incident & problem specialist jobs near parramatta, nsw

Banking System Analyst - Hybrid

Unity Bank -
Sydney NSW

Apply Now

Job Details

Permanent | Full-time

Qualifications

Incident management
Application support

Full Job Description

Work options: Hybrid

Financial Services - Retail Banking
Professional, collaborative culture
Hybrid work options available

Join Unity Bank in a critical specialist role supporting the stability, performance and continuous improvement of our core banking platform. This opportunity is ideal for a banking systems professional who brings deep, hands-on experience with the Ultracs core banking system and enjoys working across operations, vendor management, system support and process uplift in a collaborative banking environment.

Your organisation

Unity Bank is a member-owned organisation with a long history of putting people before shareholders. With no external shareholders, our focus is on delivering value to members through strong service, trusted relationships and products that support the communities we serve. Joining Unity Bank means being part of a purpose-led bank where your work contributes to a business built on mutuality, service and long-term member outcomes.

The opportunity

Provide day-to-day administration and operational support for the Ultracs core banking system.
Execute and oversee BAU core banking processes including statement runs, interest rate updates, parameter changes and end-of-day or end-of-month processing.
Monitor system health, scheduled tasks and processing outcomes to maintain stable and reliable operations.
Investigate, resolve and escalate incidents, service requests and system issues in partnership with internal teams and external vendors.
Support hotfixes, patches, compliance updates and vendor-supplied enhancements.
Assist with reporting, data extracts and operational or regulatory information requests.
Identify opportunities to improve processes, reduce manual effort and strengthen operational efficiency.

What we're looking for

Hands-on experience administering and supporting the Ultracs Core Banking System is essential.
Demonstrated experience in a similar banking systems, application support or core banking operations role.
Strong understanding of core banking BAU processing, operational controls and incident management.
Experience working with vendors to coordinate issue resolution, fixes and system enhancements.
Strong problem-solving capability with the ability to investigate issues and drive practical outcomes.
Experience supporting reporting, data extraction and operational business requests.
Ability to work collaboratively with business stakeholders, technology teams and third-party providers.
Tertiary qualifications in information technology, business systems or a related discipline will be well regarded.

What we offer

Work for a member-owned bank with a strong community and service focus.
Take on a highly specialised role with meaningful impact across core banking operations.
A collaborative, values-driven environment where your expertise is trusted and your contribution is visible.
Develop your expertise in a hands-on environment with close vendor and stakeholder engagement.
Enjoy a Sydney CBD location with access to a central banking and corporate hub.

We’ve built a values-based team and nurture a culture where our members are at the forefront of what we do. As a member of the Diversity Council of Australia, we recognise the benefits that diversity brings to our organisation. We strive toward a collaborative culture which capitalises on the diverse skills, backgrounds and experiences of our employees.

To express your interest in this position, please click on the appropriate link below.

You must be a permanent resident or Australian citizen to be considered for this position. Only shortlisted candidates who meet the above criteria will be contacted.

Apply Now

Refine Your Search

incident & problem specialist jobs in parramatta, nsw

Banking System Analyst - Hybrid

Senior Cybersecurity Incident Responder

General Manager HSE | Experiences & Attractions

Service Management Platform Lead – Information Technology, Clerk Grade 9/10 – Parliament of NSW – Sydney

Resource Manager-Data Center (Trades, Apprentices & Industrial Expert)

Senior Coordinator Cyber Response

Manager - Line 2 Compliance Advisory

Facilities Specialist

Senior Mobility Specialist

Senior WHS Specialist (Work Health & Safety)

AWS Consultant - AWS Connect - CX

Workplace Support Analyst

Technical Support Engineer Team Leader

Information Security Operations Lead (Sydney, Australia)

IT Support Specialist

Application Analyst - Mobility & Airport Technology Systems

Associate Security Specialist, Region Services

Cyber Security Manager

Advanced Technical Support Engineer - LV distribution and metering devices

Warehouse Supervisor - PM

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