In-Demand Network technician Jobs in Parramatta, Nsw

IT Operations Technician
TMGM —Sydney NSW
- Full-time
- Management
- Computer Science
- Bachelor's degree
Quick Apply
Customer Field Technician
NBN Co —Sydney NSW
- Full-time
- Plumbing
- Power tools
- Construction experience
- Parental leave
Maintenance Technician
Australia Post —Chullora NSW
- Overtime
- Annual leave
12d
Lighting Technician / Operator for Live Performances (Casual)
Century —Marrickville NSW
- $40 - $45 an hour
- Temporary
- AutoCAD
Quick Apply
Field Installer Repairer - Sydney
Telstra —Sydney NSW
- 8 hour shift
- Parental leave
Maintenance Technician
NOVOTEL —Sydney NSW
- Part-time
- Hotel experience
- On-the-job training
Quick Apply
Field Service Technician
Adaptalift Group —Seven Hills NSW
- Overtime
- Mechanic experience
- Sales
- Communication skills
- Fuel discount
Quick Apply
Data Center IT Operations Technician, Data Center Operations
Amazon Corporate Services Pty Ltd —Sydney NSW
- Full-time
- Computer Science
- Senior Secondary Certificate of Education
- AWS
2d
Field Technician
Sky Fuel Australia —Rosehill NSW
- Full-time
- Maintenance
- Electrical experience
- Welding
Quick Apply
5d
IT Desktop Support Engineer
Allied digital service limited —Sydney NSW
- $53,000 - $55,000 a year
- Monday to Friday
- In-person
Quick Apply
1d
Full Time Online Sales Consultant
Parramatta Toyota —Parramatta NSW
- Full-time
- Sales
- Administrative experience
- Business development
- Health insurance
Testing & Commissioning Technician TFLE
Sydney Trains —Flemington NSW
- $1,660.80 - $1,765.50 a month
- Full-time
- In-person
5d
Customer Field Technician I Blue Mountains and Katoomba
NBN Co —Sydney NSW
- Full-time
- Customer service
- Communication skills
- Parental leave
Production Technician Level 3
Retail Ready Operations Australia —Erskine Park NSW
- Maintenance
- Welding
- Communication skills
- Employee stock purchase plan
- Parental leave
Stage Mechanist (Casual / Full-Time)
Century —Chatswood NSW
- $37.50 - $45.00 an hour
- Temporary
- AutoCAD
- First Aid Certification
- Negotiation
Quick Apply
Full Time New Car Sales Consultant
Parramatta Toyota —Parramatta NSW
- Full-time
- Hospitality
- Sales
- Time management
- Health insurance
Service Technician (Electrical)
Vanderlande Industries —Sydney NSW
- 12 hour shift
- Annual leave
Field Service Technician
Liebherr-Australia Pty. Ltd. —Sydney NSW
- Overtime
- Microsoft Word
- Microsoft Excel
- Health insurance
- Parental leave
Electrical Automation Technician
Downer Group —Eastern Creek NSW
- Overtime
- Schematics
Team Lead, IT Application Production Support
BNP Paribas —Sydney NSW
- Full-time
- Administrative experience
- Bachelor's degree
- No degree

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IT Operations Technician

TMGM -
Sydney NSW

Quick Apply

Job Details

Full-time

Qualifications

Jira
ITIL Foundation
ITIL Certification
Management
Computer Science
IT service management
LAN
Bachelor's degree
IT support
Associate degree
Communication skills
CompTIA A+
Intune
Information Technology
VPN

Full Job Description

About the Company:

TMGM stands at the forefront of online trading and investment services, proudly serving as Chelsea FC's Official Regional Online Forex and Trading Partner in Asia Pacific. With a global presence and offices spanning three continents, TMGM has earned its reputation as a trusted CFD trading provider. We embody excellence through a commitment to regulatory compliance, technological innovation, and unparalleled customer service.

At TMGM, our vision goes beyond providing a platform for trading; we aspire to empower our clients with the best trading conditions. We leverage industry-leading and cutting-edge innovative platforms to ensure that your trading experience is nothing short of exceptional. Our relentless commitment to research and development continually pushes the boundaries of liquidity and usability, giving you the tools you need to thrive in an ever-evolving financial landscape.

About the Role:

We are seeking a proactive and detail-oriented IT Support Technician to provide day-to-day technical assistance across the organization. This role is responsible for handling IT service requests and incident tickets, supporting hardware and software troubleshooting, maintaining IT assets, and ensuring users receive timely and effective technical support. This position offers an excellent opportunity for someone looking to grow their career in IT support while gaining exposure to infrastructure, endpoint management, security practices, and enterprise productivity tools.

Key Responsibilities:

Respond to and resolve incident tickets, including hardware, software, network, printer, email, login, and access-related issues.
Handle service request tickets, such as user account setup, password reset, software installation, device preparation, access requests, and basic configuration changes.
Ensure tickets are properly documented with troubleshooting steps, resolution notes, and closure details.
Follow agreed SLA requirements and escalate tickets when issues cannot be resolved within the expected timeframe.
Install, configure, and troubleshoot desktops, laptops, printers, scanners, mobile devices, and standard business applications.
Support Windows, macOS, Microsoft 365, email, VPN, Wi-Fi, and office productivity tools.
Assist with onboarding and offboarding activities, including device setup, account creation, access removal, and equipment collection.
Support basic MDM-related tasks, such as enrolling devices, checking device compliance, applying standard policies, and assisting users with mobile device issues.
Perform basic troubleshooting for network connectivity issues, including LAN, Wi-Fi, VPN, and internet access.
Maintain accurate records of IT assets, repairs, support activities, and ticket history.
Prepare simple user guides, knowledge base articles, and support documentation when required.
Follow company IT security, data privacy, and access control procedures.

Requirements

- Associate’s or Bachelor’s degree in Information Technology, Computer Science, Computer Engineering, or a related field preferred.
- 2–3 years of experience in IT support, service desk, helpdesk, desktop support, or IT operations support.
- Hands-on experience handling tickets in an ITSM or ticketing system, preferably Jira Service Management.
- Understanding of common ITSM ticket types, including incidents, service requests, access requests, and escalations.
- Basic understanding of SLA, ticket priority, ticket status, escalation, and resolution timelines.
- Experience troubleshooting Windows and/or macOS devices.
- Basic knowledge of Microsoft 365, Active Directory or Entra ID, email support, VPN, printer support, and endpoint troubleshooting.
- Basic exposure to MDM tools such as Microsoft Intune, Jamf or similar platforms is an advantage.
- Good understanding of computer hardware, software, networking, and common office applications.
- Ability to document troubleshooting steps and ticket resolutions clearly.
- Strong communication skills with a customer-service mindset.
- Able to prioritize multiple support requests and follow up until resolution.
- Professional certifications such as CompTIA A+, ITIL Foundation, Microsoft Certified, or related IT support certifications will be an advantage.

Benefits

Why Join Us

Competitive salary with performance-based incentives
Clear career growth and development opportunities within a global organisation
Collaborative and inclusive work environment with exposure to cross-regional operations
Health and wellness benefits

Quick Apply

Refine Your Search

network technician jobs in parramatta, nsw

IT Operations Technician

Customer Field Technician

Maintenance Technician

Lighting Technician / Operator for Live Performances (Casual)

Field Installer Repairer - Sydney

Maintenance Technician

Field Service Technician

Data Center IT Operations Technician, Data Center Operations

Field Technician

IT Desktop Support Engineer

Full Time Online Sales Consultant

Testing & Commissioning Technician TFLE

Customer Field Technician I Blue Mountains and Katoomba

Production Technician Level 3

Stage Mechanist (Casual / Full-Time)

Full Time New Car Sales Consultant

Service Technician (Electrical)

Field Service Technician

Electrical Automation Technician

Team Lead, IT Application Production Support

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