In-Demand Logistics Jobs in Tarneit, Vic

Customer Services Manager
Americold Logistics LLC —Laverton North VIC
- 12 hour shift
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Quick Apply
7d
Warehouse/Logistics Officer
CSE Global —Port Melbourne VIC
- Full-time
- Forklift
Quick Apply
11d
Event Operations Manager
Simply Seated —Laverton North VIC
- $80,000 - $90,000 a year
- Full-time
- Warehouse
- In-person
- Communication skills
Quick Apply
Transport Allocator/Coordinator
Mondiale VGL —Altona North VIC
- Full-time
- Organisational skills
Quick Apply
Forklift Operator - Truganina
Total Logistic Solutions —Truganina VIC
- Urgently hiring
- Communication skills
Quick Apply
Operations Supervisor - Automotive
Prixcar Services —Altona North VIC
- Day shift
- Microsoft Office
- Organisational skills
- Leadership
8d
Operations Coordinator
Air Liquide —Sunshine North VIC
- Full-time
- Customer service
- ERP systems
- Computer skills
Senior Logistics Engineer
DSV —Melbourne VIC
- Full-time
- Microsoft Powerpoint
- AutoCAD
- Microsoft Excel
4d
Transport Allocator
Linfox —Laverton North VIC
- Full-time
- Management
- Parental leave
Coles Dispatch Coordinator
Strait Link Shipping Pty Ltd —Port Melbourne VIC
- Full-time
- Communication skills
13d
Warehouse Storeman (LF/LO operator)
Mondiale VGL —Altona North VIC
- Full-time
- Forklift
- Computer skills
Quick Apply
Catering Operations Officer
Employment Hero —Tullamarine VIC
- Weekend availability
- AI
- Communication skills
20h
Operations Courier
UPS —Tullamarine VIC
- Part-time
- Customer service
- Communication skills
Southern Region Distribution Centre Manager
Vinidex Pty Ltd (Australia) —Sunshine VIC
- Full-time
- Bachelor's degree
- Budgeting
- Business
- Parental leave
- Employee assistance program
11d
Distribution Manager
Etex Group —Altona VIC
- Warehouse experience
- Business Administration
- Parental leave
- Employee assistance program
Intermodal Operations Manager
Qube —West Melbourne VIC
- Full-time
- Management
- Analysis skills
- Leadership
7d
Plant & Logistics Coordinator
Multiworks —Brooklyn VIC
- Full-time
- Administrative experience
- IT
- Construction experience
- Employee assistance program
Quick Apply
1d
PM Distribution Centre Supervisor
CSR —Yarraville VIC
- Full-time
- Customer service
- Supervising experience
- Warehouse experience
- Parental leave
- Employee assistance program
Quick Apply
7d
Forklift Driver
Visy —West Melbourne VIC
- Full-time
- Forklift
- Manufacturing
- Communication skills
Mandarin Speaking Automobile Buyer – Prestige & Luxury Vehicles
Dutton Automotive —Port Melbourne VIC
- Full-time
- Communication skills
- Negotiation
- Employee assistance program
Quick Apply

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Customer Services Manager

Americold Logistics LLC -
Laverton North VIC

Quick Apply

Job Details

Full-time
7 days ago

Qualifications

Microsoft Powerpoint
Microsoft Word
Microsoft Excel
Microsoft Outlook
Management
Customer service
WMS
TMS
Bachelor's degree
Food service experience
Materials handling
Communication skills
Negotiation

Full Job Description

What You'll Do

You will oversee a small team responsible for managing daily relationships and customer engagement with QSR clients, ensuring efficient operations and effective issue resolution. The role includes maintaining strong connections with customer head office teams, coordinating with operations and rebuying teams, and ensuring all customer concerns are addressed promptly. Frequent travel is required to meet business needs.

Essential Functions

Manage daily communication and engagement with QSR store management and franchisee owners to address service and performance issues.
Oversee problem resolution for customer issues by collaborating with local teams and escalating as needed to ensure satisfactory outcomes.
Attend customer business reviews and franchisee meetings to maintain close working relationships with key customer leaders and decision makers.
Monitor and report on customer service and operational KPIs, including handling credit holds, stock adjustments, and cost allocations.
Coordinate order processes, transport planning, and roster management to ensure accurate and timely delivery of services.
Guide and performance manage the QSR customer service team, including planning for leave and ensuring cross-training to meet business needs.
Support continuous improvement initiatives and collaborate with operations and rebuying teams to optimize service delivery and stock management.
Other essential duties may be applicable and assigned as necessary.

What Experience and Education You Need

Minimum 3 years of customer service management experience required.
Proficient in Microsoft Word, Excel, PowerPoint, and Outlook.
Experience using WMS, RF, TMS, and IT systems.
Demonstrated ability to resolve customer issues efficiently and maintain positive relationships with stakeholders.
Proven experience in a food service or fast-paced environment.

What Could Set You Apart

Ability to manage multiple tasks efficiently.
Effective verbal and written communication.
Consistently met or exceeded performance targets in previous roles.
Skilled in negotiation and conflict resolution.
Ability to communicate effectively with diverse stakeholders, including store team members, head office contacts, and internal teams.
Reliable and punctual with flexibility for varying work hours.
Experience leading and developing high performing teams.
Bachelor's degree preferred.

Physical Requirements

Able to work in spaces with 55 inches (1.4 meters) of headroom.
Able to tolerate working environment with inside controlled temperatures varying from 32 degrees Fahrenheit (0 degrees Celsius) to minus 45 (-45) degrees Fahrenheit (-43 degrees Celsius), as well as outside ambient temperatures (including heat, cold and precipitation).
Able to climb ladders or step ladders.
Able to tolerate heights up to 30 ft. (9 meters) and be able to access elevated products from inside safety cage.
Able to wear personal protective equipment required for working at heights and in cold temperatures.
Able to stand and/or walk continuously or frequently over an 8-10-12 hour shift. Occasionally required to stoop, kneel, crouch, or crawl.
Able to frequently step up/on or step down/off to mount and dismount material handling equipment.
Able to perform fine articulation movements with fingers/hands and/or feet to operate equipment.
Depending on specific role, must be able to lift boxes of varying weights up to 80 lbs. (36 kg) and carry product a distance of up to 6 ft. (2 meters) without mechanical assistance.
Able to meet specific vision abilities required by this job, including close vision, distance vision, peripheral vision, depth perception and ability to adjust focus.
Able to hear and speak in order to comprehend, respond to, and provide instructions and safety warnings, as well as able to read and understand packaging, shipping documents, and safety guidelines.

Americold is committed to fair and equitable merit-based recruiting practices. We are an Equal Opportunity Employer.

Quick Apply

Refine Your Search

logistics jobs in tarneit, vic

Customer Services Manager

Warehouse/Logistics Officer

Event Operations Manager

Transport Allocator/Coordinator

Forklift Operator - Truganina

Operations Supervisor - Automotive

Operations Coordinator

Senior Logistics Engineer

Transport Allocator

Coles Dispatch Coordinator

Warehouse Storeman (LF/LO operator)

Catering Operations Officer

Operations Courier

Southern Region Distribution Centre Manager

Distribution Manager

Intermodal Operations Manager

Plant & Logistics Coordinator

PM Distribution Centre Supervisor

Forklift Driver

Mandarin Speaking Automobile Buyer – Prestige & Luxury Vehicles

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