In-Demand Engineering technicians Jobs in Broadmeadows, Vic

L1 Helpdesk Technician (VIC)
Comwire IT —Prahran VIC
- Full-time
- Microsoft Access
- Azure
- Management
Quick Apply
Demand and Supply Planner
Miele —Hawthorn East VIC
- Full-time
- Analysis skills
- No degree
- Communication skills
- Employee assistance program
- Employee discount
Computer Vision Engineer
AIM Defence —Melbourne VIC
- Overtime
- Engineering
- Organisational skills
- Communication skills
Commissioning Opportunities - Building Services - HDR Australia
HDR —Melbourne VIC
- Full-time
- Communication skills
- Parental leave
- Employee assistance program
Product Support Technician (Tactics & Coaching)
Catapult Sports —Melbourne VIC
- Weekend availability
- Computer science
- Computer Science
- Salesforce
Quick Apply
Shift Technician- Air Conditioning & Refrigeration, Data Center
CBRE —Melbourne VIC
- 12 hour shift
- Management
- Electrical experience
Field Service Engineer
GE HEALTHCARE —Hawthorn VIC
- Full-time
- Customer service
- Master's degree
- Business Administration
- Parental leave
- Employee assistance program
12d
Field Service Technician - VIC
Wesfarmers Health —Collingwood VIC
- Full-time
- Communication skills
- Employee assistance program
4d
Shutdown & Project Inspection Personnel - Victoria
NDE Solutions —Melbourne VIC
- Temporary
- Management
- Leadership
- Communication skills
- Health insurance
- Employee assistance program
Quick Apply
Key Account Manager, Dynalite - Systems Integrators
Signify —Melbourne VIC
- Sales
- Marketing
- Bachelor's degree
Reactive Maintenance Coordinator - 6 Month FTC
ISS —Melbourne VIC
- Contract
- Management
- Maintenance
- Administrative experience
- Employee discount
Technical Services Support
Lely —Truganina VIC
- Full-time
- AutoCAD
- Construction experience
- Communication skills
Network Architect
Australia’s Academic and Research Network (AARNet) —Melbourne VIC
- Engineering
- Presentation skills
- Scripting
- Annual leave
- Parental leave
QC Team Leader-Biochemistry
CSL Behring —Broadmeadows VIC
- Full-time
- Management
- Master's degree
- Team management
5d
Network Architect
AARNet —Melbourne VIC
- Engineering
- Presentation skills
- Scripting
- Annual leave
- Parental leave
11d
NDT Operator
Jetstar —Melbourne VIC
- Full-time
Quick Apply
Rack Decommisioning Technician, Data Center Operations , ID/Decom team- InfraOps
Amazon Corporate Services Pty Ltd —Melbourne VIC
- Full-time
- Computer Science
- AWS
- Bachelor's degree
Field Technical Specialist
Abbott Laboratories —Melbourne VIC
- Full-time
- CRM software
- Sales
Signal Maintenance Technician
Metro Trains Melbourne —Melbourne VIC
- Full-time
- Maintenance
- First Aid Certification
- Commuter assistance
- Parental leave
5d
Shift Technician
CBRE —Melbourne VIC
- 12 hour shift
- Management
- Electrical experience

I want to receive the latest job alert for engineering technicians in broadmeadows, vic

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

engineering technicians jobs near broadmeadows, vic

Technical Specialist jobs in Melbourne VIC

Computer Vision Engineer jobs in Melbourne VIC

Network Architect jobs in Melbourne VIC

Data Center Technician jobs in Melbourne VIC

Air Conditioning Technician jobs in Melbourne VIC

Maintenance Coordinator jobs in Melbourne VIC

Key Account Manager jobs in Melbourne VIC

Field Service Engineer jobs in Queensland

Field Service Engineer jobs in Brookvale Nsw

Customer Service jobs in Geelong Vic

Civil Engineer jobs in Melbourne Vic

Field Service Engineer jobs in West Perth Wa

Field Service Engineer jobs in Brisbane Qld

Technical Specialist jobs in Townsville City Qld

Allied Health Claims Specialist jobs in Hawthorn Vic

Technical Specialist jobs in Huntingwood Nsw

Electronics Technical Admin Job In Sydney jobs in Sydney Nsw

Technical Specialist jobs in Sydney Nsw

Technical Support jobs in Marsfield Nsw

Fire Protection Specialist jobs in Silverwater Nsw

L1 Helpdesk Technician (VIC)

Comwire IT
Prahran VIC

Quick Apply

Job Details

Permanent | Full-time

Qualifications

Microsoft Access
Azure
Management
IIS
Customer service
Certificate III
Microsoft Exchange
Technical support
Microsoft Office
VoIP
Bachelor's degree
Driver Licence
DNS
Information Technology

Full Job Description

Purpose of Position

To provide technical assistance and support via phone, email or chat, to end-users who are experiencing computer hardware, software, or network-related issues. Their primary goal is to resolve technical problems and ensure that computer systems and networks are functioning properly to minimise downtime and optimise productivity.

Provide a memorable customer experience with every customer contact by ensuring every service request is handled professionally;
Provide telephone and ticketing support to internal and external customers;
Investigating, diagnosing and assessing basic technical problems reported by customers;
Document all customer interactions in our Professional Services Automation (PSA) system;
Collaborate with the Technical & Engineering team to diagnose problems and identify corrective actions for customers;
Review and update knowledge base and technical support documentation to reflect current technical information on process or product;
Support clients within all SLA metrics and maintain communication throughout the entire process of incident management;
Work with third party vendors and software providers to maintain and resolve product issues for our clients’ systems.
Follow agreed process and procedures by logging issues, requests and questions.
Maintain and administer systems, which include computers running Windows OS or mac-OS, Microsoft Office, basic printing, internet, email and Windows server support.

Other Duties

To assist with workshop related tasks & duties, specifically coordinating deliveries, new workstation/laptop deployments.
To assist with the procurement and set up of hardware deliveries for projects.
To provide ad-hoc or scheduled on-site IT support for clients where issues cannot be resolved remotely, or where on-site support is required for On-boarding of a new client.

Skills and Competencies

Customer service focused: Committed to providing exceptional customer service across all methods– written, phone and face to face.
Communication: The ability to communicate clearly and concisely, varying communication style depending upon the audience, internally and externally.
Attention to detail: Excellent attention to detail and written skills when communicating with others, including documentation both internally and externally.
Problem Solving: The ability to diagnose and troubleshoot issues confidently and efficiently.
Time management and Prioritisation: Able to prioritise tasks, manage time effectively, and work efficiently to meet service level agreements (SLAs) or response time targets.
Organisation: Is able to manage, plan and prioritise tasks in a logical and orderly manner.
Inclusive: Willingness to assist and support others as required within a team environment.
Transparency: Communicate freely and effectively and is open to feedback on performance.
Approachability: Receptive to others views and happy to assist other employees when needed.
Passionate: Encourages others and always bring their best self to work.
Accountable: Owning situations and outcomes.

Technical Skills and Experience

Minimum 1 Year previous MSP or Service Desk related experience (highly desirable, not essential)
Certificate 3 in Information Technology, Bachelor of Information Technology or similar (essential)
A current driver's license (essential)
Certification in Microsoft 365 Fundamentals, Access 4 VoIP, Azure, Windows / Apple operation systems, Level 1 Microsoft Server Service Management Experience (Active Directory, Exchange, DNS, IIS, etc.) (highly desirable, not essential)
2 Years experience in a customer facing role

Company Overview

Please visit https://comwireit.com.au/ for more information

Quick Apply

Refine Your Search

engineering technicians jobs in broadmeadows, vic

L1 Helpdesk Technician (VIC)

Demand and Supply Planner

Computer Vision Engineer

Commissioning Opportunities - Building Services - HDR Australia

Product Support Technician (Tactics & Coaching)

Shift Technician- Air Conditioning & Refrigeration, Data Center

Field Service Engineer

Field Service Technician - VIC

Shutdown & Project Inspection Personnel - Victoria

Key Account Manager, Dynalite - Systems Integrators

Reactive Maintenance Coordinator - 6 Month FTC

Technical Services Support

Network Architect

QC Team Leader-Biochemistry

Network Architect

NDT Operator

Rack Decommisioning Technician, Data Center Operations , ID/Decom team- InfraOps

Field Technical Specialist

Signal Maintenance Technician

Shift Technician

I want to receive the latest job alert for engineering technicians in broadmeadows, vic

Related Searches

Explore jobs in more locations

Company Overview

Job Seeker Tools

Employer Tools

Browse

Stay Connected