In-Demand Private first class Jobs in Mordialloc, Vic

Banking Industry Lead, Scams
AFCA —Melbourne VIC
- Full-time
- Hybrid work
- Analysis skills
- Financial services
Quick Apply
11d
Associate/Senior Associate, Construction Disputes
White & Case —Melbourne VIC
- Full-time
- Analysis skills
- Recruiting
- Construction experience
Dispute Resolution Specialist - General Insurance
Australian Financial Complaints Authority —Melbourne VIC
- Full-time
- Hybrid work
- Microsoft Office
- Organisational skills
- SharePoint
- Pet insurance
4d
Engineering Geologist / Geotechnical Engineer I VIC
AECOM —Docklands VIC
- Full-time
- Hybrid work
- Bachelor's degree
- Civil Engineering
- Communication skills
Director – Aviation Engineer
AECOM —Docklands VIC
- Full-time
- Hybrid work
- Construction experience
- Leadership
- Communication skills
11d
Ombudsman, Banking and Finance
AFCA —Melbourne VIC
- Full-time
- Hybrid work
- Writing skills
- Presentation skills
- Financial services
- Annual leave
Quick Apply
Environmental Manager
AECOM —Docklands VIC
- Full-time
- Hybrid work
- Leadership
- Communication skills
Circus Trainers (casual)
National Institute of Circus Arts Australia —Prahran VIC
- Experience working with children
Partner Solutions Engineer, ANZ & ASEAN
Cribl —Melbourne VIC
- Communication skills
- Teaching
Quick Apply
Solicitor
DLA Piper —Melbourne VIC
- Communication skills
Senior Lawyer / Lawyer
Slater and Gordon —Melbourne VIC
- Hybrid work
- Organisational skills
- Communication skills
- Parental leave
- Employee assistance program
Associate Nurse Unit Manager – Post Natal Ward
Epworth —East Melbourne VIC
- $120,595 - $124,661 a year
- Part-time
- Leadership
- Relocation assistance
- Health insurance
Quick Apply
14d
EY Parthenon - Senior Consultant - Strategy and Transaction Execution Deal Technology
EY —Melbourne VIC
- Microsoft Powerpoint
- Microsoft Excel
- Recruiting
- Parental leave
Senior Dispute Resolution Specialist - Investments and Advice (24 month contract)
AFCA —Melbourne VIC
- Full-time
- Hybrid work
- Organisational skills
- Financial services
- Communication skills
Quick Apply
Senior Ombudsman, Banking and Finance
AFCA —Melbourne VIC
- Full-time
- Hybrid work
- Financial services
- Leadership
- Communication skills
Quick Apply
EY Parthenon - Manager - Strategy and Transaction Execution Deal Technology
EY —Melbourne VIC
- Microsoft Powerpoint
- Microsoft Excel
- Recruiting
- Parental leave
Customer Development Manager Repco - Burnie
Repco —Rowville VIC
- Full-time
- CRM software
- Sales
- Parental leave
Quick Apply
Baseline Security Officers
Nexar Group Pty Ltd —Melbourne VIC
- $28.42 - $78.00 an hour
- Part-time
- Supervising experience
- First Aid Certification
- Computer skills
Quick Apply
1d
Receptionist
Vogue Dental Studios —Blackburn VIC
- $60,000 - $70,000 a year
- Full-time
- Medical office experience
- Clinic
- Front desk
- Employee discount
Quick Apply
1d
Environment Professionals – Relocate to Perth!
AECOM —Melbourne VIC
- Full-time
- Hybrid work
- Business development
- Leadership
- Communication skills
- Relocation assistance
1d

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Banking Industry Lead, Scams

AFCA -
Melbourne VIC

Quick Apply

Job Details

Full-time
11 days ago

Qualifications

Analysis skills
Financial services

Full Job Description

Company Description

Fairness feels good

Make a real impact at AFCA. Where fairness drives every decision. Help us deliver world-class, independent complaints resolution for Australians. As a not-for-profit and progressive financial ombudsman, we’re championing positive change. Achieving our purpose takes progressive thinking, accountability and resilience. At AFCA, our inclusive leadership values every voice. We offer our people flexible work options, thoughtful benefits and opportunities to deepen expertise. Flourish in a diverse, caring culture. Feel the difference of belonging to an organisation intentionally designed to put people first.

Job Description

Help shape Australia's response to scams and protect consumers nationwide.

Scams are one of the fastest-growing threats facing Australians. At AFCA, we're playing a critical role in delivering the new Scams External Dispute Resolution (EDR) Program under the Scams Prevention Framework (SPF) and we're seeking a highly experienced Banking Industry Lead to help shape this important work.

The Banking Industry Lead plays a critical role in supporting the design and delivery of AFCA’s Scams EDR Program under the Scams Prevention Framework (SPF).

This is initially a max-term contract opportunity through to May 2028.

Why this role matters

Banks and payment providers play a central role in preventing, detecting and responding to scams. As the Banking Industry Lead, you'll provide the technical and regulatory expertise that helps AFCA design and implement an effective dispute resolution framework that addresses scam-related harms and delivers better outcomes for consumers and small businesses.

You will work across industry sectors, government, regulators, consumer groups and internal stakeholders to ensure banking and payments considerations are embedded in AFCA's approach to scam-related complaints and dispute resolution.

What you'll be doing

In this highly visible role, you will:

Provide expert advice on banking systems, payment networks, scam money flows and relevant regulatory frameworks.
Advise on how banks prevent, detect, disrupt and respond to scams, including transaction monitoring, mule account controls and scam intervention measures.
Identify, define and report systemic issues arising from scam complaints in relation to banking sector regulated entities, and turn complaint patterns into clear insight for AFCA, industry and regulators.
Contribute to risk assessments and mitigation strategies for banking and payments related vulnerabilities in the SPF.
Lead the development and delivery of banking and payments related components of the Scams EDR Program.
Monitor developments in scams regulation, banking standards and payments innovation.
Develop training, knowledge resources and industry guidance materials for the case management and decision-making teams.
Engage with banks, payment providers, industry associations and regulators including ASIC, ACCC and the Reserve Bank of Australia.
Represent AFCA in cross-sector working groups, consultations and industry forums.
Influence meaningful change that strengthens consumer protections across Australia.

Qualifications

You'll bring:

Significant experience in banking, payments or financial services, ideally across fraud, financial crime, scams, dispute resolution or consumer protection.
Deep understanding of the Australian banking and payments ecosystem, including account-to-account transfers, cards and the New Payments Platform (NPP).
Strong knowledge of how banks prevent, detect and respond to scams and financial crime.
Understanding of scam money flows, mule accounts, fund recovery processes and transaction monitoring controls.
Knowledge of regulatory frameworks relevant to banking and scams, including the SPF, ePayments Code, AML/CTF obligations and ASIC expectations.
Outstanding analytical skills and the ability to translate complex banking and regulatory issues into practical business outcomes.
Exceptional stakeholder engagement and influencing capability.
Experience working with regulators, industry bodies, government agencies or consumer advocacy groups.
The ability to navigate a complex and evolving environment while building effective cross-sector relationships.

Additional Information

Gold AWEI Accreditation 2025 – Recognised for LGBTQ+ workplace inclusion.
Accredited Family Friendly Workplace – Supporting work-life balance and inclusivity.
Hybrid working – Flexible arrangements with two days a week in our modern offices designed for collaboration and wellbeing.
Additional and inclusive leave options – Flexible public holidays, gender affirmation leave, women’s health leave, and bonus paid time off over the end of year holiday period.

To apply

If you’re passionate about fairness and believe your skills align with this role, we encourage you to apply even if you don’t meet every single criterion.

We welcome applications from people of all backgrounds, cultures, abilities, sexual orientations, and gender identities. If you require any accessibility support during the recruitment process, please reach out to our team at [email protected].

We believe fairness starts with people. That’s why we don’t use AI or automated tools to screen candidates. As a result, our processes may take a little longer, and we thank you for your patience.

About AFCA

The Australian Financial Complaints Authority (AFCA) was established in 2018 as a private not-for-profit ombudsman service providing free, fair and independent help with financial disputes. The original team has grown to over 1600 dedicated professionals. Since 2018, AFCA has received more than 634,000 complaints, helping to secure $2.1 billion in compensation for consumers.

AFCA is a 2026 Circle Back Initiative Employer - we are committed to responding to every applicant.

Quick Apply

Refine Your Search

private first class jobs in mordialloc, vic

Banking Industry Lead, Scams

Associate/Senior Associate, Construction Disputes

Dispute Resolution Specialist - General Insurance

Engineering Geologist / Geotechnical Engineer I VIC

Director – Aviation Engineer

Ombudsman, Banking and Finance

Environmental Manager

Circus Trainers (casual)

Partner Solutions Engineer, ANZ & ASEAN

Solicitor

Senior Lawyer / Lawyer

Associate Nurse Unit Manager – Post Natal Ward

EY Parthenon - Senior Consultant - Strategy and Transaction Execution Deal Technology

Senior Dispute Resolution Specialist - Investments and Advice (24 month contract)

Senior Ombudsman, Banking and Finance

EY Parthenon - Manager - Strategy and Transaction Execution Deal Technology

Customer Development Manager Repco - Burnie

Baseline Security Officers

Receptionist

Environment Professionals – Relocate to Perth!

I want to receive the latest job alert for private first class in mordialloc, vic

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