In-Demand Staff software engineer Jobs in Parramatta, Nsw

Technical Account Manager
Proofpoint —Sydney NSW
- Full-time
- Customer service
- AI
- Time management
Geotechnical Engineer / Engineering Geologist
Stantec —St Leonards NSW
- $260,000 a year
- Part-time
- AutoCAD
- Bachelor's degree
- Civil Engineering
- Work from home
- Employee assistance program
Staff Software Engineer - .NET Full Stack
Commonwealth Bank —Sydney NSW
- Full-time
- DevOps
- AWS
- APIs
6d
[[TEST]] SAT-001: Software Engineer
Sunny Cafe —North Sydney NSW
- $20 - $120,000 a year
- Full-time
- Hybrid work
- Computer Science
- Bachelor's degree
- Software development
Quick Apply
2d
Technical Sales Senior Analyst - DCP Solutions
Vertiv —Sydney NSW
- Writing skills
- Engineering
- English
Senior Forward Deployed Engineer
PALO IT —Sydney NSW
- Full-time
- Hybrid work
- Azure
- Systems design
- AWS
Quick Apply
Digital Engineering Manager
John Holland —Pyrmont NSW
- Construction experience
- Communication skills
- Parental leave
4d
Application Engineer (Systems Engineering), Virtual Power Plants - Residential Energy
Tesla —Alexandria NSW
- Full-time
- Remote
- Computer science
- Engineering
- Master's degree
- Employee stock purchase plan
- Health insurance
Senior Systems Engineer (Storage)
Flying Bark Productions —Alexandria NSW
- Full-time
- Hybrid work
- Management
- DevOps
- Administrative experience
- Work from home
Quick Apply
Staff Software Engineer (Nodejs & Typescript)
Commonwealth Bank —Sydney NSW
- Full-time
- AWS
- APIs
- AI
2d
Staff Engineering Project Manager
Anduril Industries —Sydney NSW
- Full-time
- Computer science
- Computer Science
- Engineering
Quick Apply
2d
Test Automation Engineer
Avant —Sydney NSW
- Full-time
- Hybrid work
- Azure
- DevOps
- Analysis skills
5d
Technical Lead, Mainframe
Zurich Insurance —North Sydney NSW
- Full-time
- Hybrid work
- DevOps
- AWS
- APIs
- Annual leave
- Parental leave
Senior Machine Learning Engineer
Prezzee —Sydney NSW
- Azure
- AWS
- Machine learning
- Work from home
- Parental leave
Quick Apply
Engineering Manager - Machine Learning (AI Products)
Xero —Sydney NSW
- Full-time
- Hybrid work
- Machine learning
- AI
- SDLC
10d
Staff Product Manager
Ignition —Sydney NSW
- Full-time
- Hybrid work
- Management
- Product management
- AI
- Work from home
Quick Apply
6d
Staff Software Engineer - React, Typescript
Commonwealth Bank —Sydney NSW
- Full-time
- Azure
- Systems design
- SQL
Business Development Manager
World Wide Technology Holding, LLC —Sydney NSW
- Full-time
- Bachelor's degree
- Business
- Leadership
- Profit sharing
- Wellness program
12d
Staff Software Engineer - Mobile / Android
Commonwealth Bank —Sydney NSW
- Full-time
- Azure
- AWS
- APIs
Director of Product (AU)
DroneShield Limited —Sydney NSW
- Full-time
- Computer Science
- Education
- Bachelor's degree
Quick Apply

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Technical Account Manager

Proofpoint -
Sydney NSW

Apply Now

Job Details

Full-time

Qualifications

Customer service
Microsoft Exchange
AI
MySQL
Time management

Full Job Description

About Us:

Proofpoint is a global leader in human- and agent-centric cybersecurity. We protect how people, data, and AI agents connect across email, cloud, and collaboration tools. Over 80 of the Fortune 100, 10,000 large enterprises, and millions of smaller organizations trust Proofpoint to stop threats, prevent data loss, and build resilience across their people and AI workflows. Our mission is simple: safeguard the digital world and empower people to work securely and confidently. Join us in our pursuit to defend data and protect people.

How We Work:

At Proofpoint you’ll be part of a global team that breaks barriers to redefine cybersecurity guided by our BRAVE core values:

Bold in how we dream and innovate

Responsive to feedback, challenges and opportunities

Accountable for results and best in class outcomes

Visionary in future focused problem-solving

Exceptional in execution and impact

This is a technical role in a fast-paced environment that demands interaction with enterprises at senior levels, as well as with technical staff within the traditional IT and Security organization. Successful candidates will have an excellent technical and security software foundation, especially related to Linux, messaging, and cloud services, a proven track record of successfully interfacing with customers on both technical and non-technical levels, substantial experience driving concurrent projects and issues to completion with little direction, and above all, a passion for ensuring a top-quality customer experience.

This role can be based in Sydney or Melbourne, Australia.

Your day-to-day

Independently provide ongoing and proactive technical leadership and support to Proofpoint’s strategic customers with little direction.
Manage and monitor support interactions, serving as an internal advocate for strategic customers, responding to customer escalations, and proactively escalating when needed.
Direct crisis and incident response, working with the account team, technical support, operations and engineering teams to ensure timely resolution, while communicating effectively with customers.
Meet regularly with clients, both remotely and on-site, to review support interactions, system status, major issues, upcoming releases, and other pertinent items.
Create and deliver executive customer presentations that outline system performance, potential issues, ROI and suggested forward courses of action.
Develop deep understanding of customer’s business and operational needs.
Maintain deep practical technical knowledge of Proofpoint’s integration within the customer's environment, including network, security, systems administration, and messaging management.
Develop and oversee a comprehensive strategy to meet complex customer requirements utilizing Proofpoint’s solutions.
Provide proactive recommendations that support the customer's requirements, roadmap and ongoing technical needs. Identify and prioritize short term and long-term goals.
Plan and lead process improvement initiatives tailored to improve customer satisfaction with the services and interaction with the Proofpoint Team.
Plan, document, and identify risks and challenges for production changes that span multiple services or technologies.
Responsible for scheduling own time and for quality completion of multiple tasks within a varying environment of changing constraints.
Use independent judgment within broad parameters.
Designs and implements solutions to complex problems

What you bring to the team

4+ years of industry experience in a client/professional service, sales engineer, senior support engineer, IT operations management, or senior engineer role with exposure to multiple technology areas
Knowledge of data communication concepts and technologies, specifically email and networking knowledge of Linux, SMTP, and MySQL.
Working knowledge of Windows, Active Directory, and Microsoft Exchange.
Experience with Data Loss Prevention (DLP) solutions, information protection technologies, or email security platforms is considered a strong advantage.
Very strong customer service and excellent communications skills, both written and oral
A history of successfully leading and directing technical staff through crisis situations
Adaptable and willing to learn new technologies
Knowledge of project management and strong time management skills
Ability to effectively work in a team environment as well as independently

Why Proofpoint?

At Proofpoint, we believe that an exceptional career experience includes a comprehensive compensation and benefits package. Here are just a few reasons you’ll love working with us:

Competitive compensation
Comprehensive benefits
Career success on your terms
Flexible work environment
Annual wellness and community outreach days
Always on recognition for your contributions
Global collaboration and networking opportunities

Our Culture:

Our culture is rooted in values that inspire belonging, empower purpose and drive success-every day, for everyone.

We encourage applications from individuals of all backgrounds, experiences, and perspectives. If you need accommodation during the application or interview process, please reach out to [email protected].

How to Apply

Interested? Submit your application along with any supporting information- we can’t wait to hear from you!

Apply Now

Refine Your Search

staff software engineer jobs in parramatta, nsw

Technical Account Manager

Geotechnical Engineer / Engineering Geologist

Staff Software Engineer - .NET Full Stack

[[TEST]] SAT-001: Software Engineer

Technical Sales Senior Analyst - DCP Solutions

Senior Forward Deployed Engineer

Digital Engineering Manager

Application Engineer (Systems Engineering), Virtual Power Plants - Residential Energy

Senior Systems Engineer (Storage)

Staff Software Engineer (Nodejs & Typescript)

Staff Engineering Project Manager

Test Automation Engineer

Technical Lead, Mainframe

Senior Machine Learning Engineer

Engineering Manager - Machine Learning (AI Products)

Staff Product Manager

Staff Software Engineer - React, Typescript

Business Development Manager

Staff Software Engineer - Mobile / Android

Director of Product (AU)

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