In-Demand It Jobs in Perth, Wa

Help Desk Analyst
Corrs Chambers Westgarth —Perth WA
- Full-time
- Communication skills
- Parental leave
Hotel IT Senior Technician l Pre-Opening Luxury Hotel
The EQ Hotel Perth —Perth WA
- $90,000 - $110,000 a year
- Weekend availability
- Hospitality
- Azure
- Management
Quick Apply
6h
Service Desk Analyst
Capgemini Sogeti —Perth WA
- Hybrid work
- Communication skills
7d
Service Desk Engineer
New Era Technology —Perth WA
- Full-time
- Azure
- Customer service
- Microsoft Office
Quick Apply
11d
Service Desk Analyst
Capgemini —Perth WA
- Hybrid work
- Communication skills
7d
Service Desk Analyst - NV1
Centorrino Technologies —Perth WA
- $60,000 - $75,000 a year
- Full-time
- Hybrid work
- IT
- Communication skills
Quick Apply
11h
Systems Analyst
Epic IT —North Perth WA
- $85,000 - $90,000 a year
- Full-time
- Epic
- AI
Quick Apply
13d
System Analyst - Success Factors
Macmahon Holdings Limited —Perth WA
- Monday to Friday
- Data analysis skills
- Communication skills
- Parental leave
- Fuel discount
Network Specialist
DXC Technology —Perth WA
- Full-time
- Azure
- Management
- AWS
Service Desk Engineer
Telio Management GmbH —Perth WA
- Microsoft Office
- Agile
Business System Analyst
Monadelphous —Perth WA
- Full-time
- Databases
- Analysis skills
- APIs
4d
CRM Solution Architect
Avanade —Perth WA
- Azure
- Presentation skills
- Agile
Process Control Network Engineer (PCN)
Accenture —Perth WA
- Full-time
- Computer Science
- Engineering
- Bachelor's degree
IT Consulting
ATI-Mirage —Perth WA
- Call employer
- Communication skills
Drill & Blast Technical Support - Open Cut
Enaex —Perth WA
- Analysis skills
- Communication skills
- Employee assistance program
IT Auditor | Senior Manager| Risk and Controls Assurance
PWC Australia —Perth WA
- Business development
- AI
- Leadership
- Parental leave
Solutions Architect
InterWorks —Perth WA
- Remote
- Azure
- Computer Science
- SQL
- Health insurance
- Gym membership
Quick Apply
Technical Support Representative
Caterpillar —Redcliffe WA
- Full-time
- No degree
- Communication skills
7d
Field Tech Support
Epiroc —Perth WA
- Schematics
- Maintenance
- Electrical experience
- On-the-job training
- Parental leave
Senior Technical Support Engineer - BMH
Metso —Perth WA
- On call
- Hybrid work
- Analysis skills
- Bachelor's degree
- No degree
- Health insurance

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it jobs near perth, wa

Help Desk Analyst

Corrs Chambers Westgarth -
Perth WA

Apply Now

Job Details

Full-time

Benefits

Training program
Parental leave

Qualifications

Communication skills
Help desk

Full Job Description

Help Desk Analyst

493077

Perth

Technology

Full time

Join Corrs Chambers Westgarth, Australia's leading independent law firm.

The Help Desk Analyst is a key contributor to the Corrs Technology team. The Help Desk Analyst is responsible for providing friendly and efficient support to all users across the firm, proactively processing technology incidents and requests through our ITSM system, identify/investigate problems, update incident tickets, increase customer satisfaction and maintain and improve service levels.

At Corrs, we help you achieve your ambition - at every stage of your career.

Key responsibilities:

Maintain ownership of all incidents by monitoring and coordinating with the broader Technology team to ensure timely and effective resolution
Is the first point of contact for communications between the business and Technology (including external vendors and third party suppliers)
Escalation of all faults and outages affecting the delivery of Technology services to the business and the regular communication of incident status to customers
Participate and contribute to an effective team environment by actively working with fellow colleagues to achieve team goals, standards and Service Levels Agreements
Assist with the creation and maintenance of the Help Desk process and procedure documentation, to ensure the information is relevant, accurate, and current in support of ongoing continuous improvement
Involvement in the after hours support (rotating schedule)

Required skills, attributes & qualifications:

Experience working within a Help Desk or Technology Support role. Experience gained with professional services is highly valuable but not essential
Strong customer focus with a positive and proactive approach to customer satisfaction
Excellent written and oral communication skills with the ability to effectively communicate with both technical and non-technical stakeholders
Willingness and availability to work outside usual business hours (rotating schedule), as required
A strong team player

About us:

Corrs Chambers Westgarth is Australia’s leading independent law firm. We provide exceptional legal services across the full spectrum of matters, including major transactions, projects and significant disputes, offering strategic advice on our clients’ most challenging issues.

Corrs’ culture is characterised by our values of excellence, commitment, collaboration and respect. Our policies, practices and behaviours foster a supportive and inclusive workplace, and we are focused on creating opportunities for our people and supporting a diverse workforce.

Flexible working as standard – we have established flexibility as standard business practice and an option for all our people.
Bonus leave – we provide an additional week of leave each year (5 weeks annual leave in total)
Parental leave – we offer 26 weeks of gender-neutral paid parental leave and pay superannuation on both paid and unpaid leave (up to 12 months)
Wellbeing program – we support the wellbeing of our people across areas including resilience, mindfulness, personal development, physical health and self-care.
Diversity and Inclusion – we set meaningful goals and take action to improve diversity and foster an inclusive culture in which all employees feel supported and valued.
Responsible business approach – we have an active pro bono and community engagement program and we are a member of the United Nations Global Compact. We are also a member of AusLSA, which works to promote and increase sustainable practices across the legal sector.
Learning and development opportunities – including our Australian-first international study scholarship, a national training program and mentoring initiative.

To apply contact Hannah Bennett on +61 3 9672 3156 for a confidential discussion.

For more information, see our website

Apply Now

Refine Your Search

it jobs in perth, wa

Help Desk Analyst

Hotel IT Senior Technician l Pre-Opening Luxury Hotel

Service Desk Analyst

Service Desk Engineer

Service Desk Analyst

Service Desk Analyst - NV1

Systems Analyst

System Analyst - Success Factors

Network Specialist

Service Desk Engineer

Business System Analyst

CRM Solution Architect

Process Control Network Engineer (PCN)

IT Consulting

Drill & Blast Technical Support - Open Cut

IT Auditor | Senior Manager| Risk and Controls Assurance

Solutions Architect

Technical Support Representative

Field Tech Support

Senior Technical Support Engineer - BMH

I want to receive the latest job alert for it in perth, wa

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