In-Demand Network engineer Jobs in Edinburgh, Sa

IT Onsite Support Engineer, Level 2 - Concept Data
Lyra Technology Group —Eastwood SA
- Full-time
- Azure
- Management
- Software troubleshooting
Quick Apply
3h
Data Engineer
SA Health —Adelaide SA
- $116,089 - $125,490 a year
- Full-time
- Azure
- No degree
- EMR systems
- Employee assistance program
- Gym membership
1d
Technology and Operations Centre Referrals
Accenture —Greater Adelaide SA
- Full-time
- On-the-job training
- Parental leave
AECOM Water Resources Opportunities - ANZ
AECOM —Greater Adelaide SA
- Full-time
- Hybrid work
- Leadership
7d
SIEM Engineer – Splunk & Splunk Cloud
DXC Technology —Greater Adelaide SA
- Full-time
- Azure
- AWS
- APIs
Security Engineer
DXC Technology —Greater Adelaide SA
- Full-time
- Azure
- AWS
- Scripting
Structural Engineer - Temporary Works
SYSTRA —Adelaide SA
- Full-time
- Bachelor's degree
- Construction experience
- Communication skills
- Employee assistance program
EOI - Nuclear Project Manager
Mott MacDonald —Greater Adelaide SA
- Part-time
- Agile
Principal Network Consultant
Datacom —Greater Adelaide SA
- Full-time
- Hybrid work
- Analysis skills
- Communication skills
- Parental leave
- Employee discount
Quick Apply
1d
Systems Engineer
Amazon Support Services Pty Ltd —Greater Adelaide SA
- Full-time
- AWS
- No degree
- Scripting
- Health insurance
- Employee assistance program
17h
ILS Engineer
BAE Systems —Edinburgh SA
- Full-time
- Engineering
- No degree
Systems Engineer
BAE Systems —Edinburgh SA
- Engineering
- Bachelor's degree
- Communication skills
Embedded Software Engineers
The Argyle Network —Greater Adelaide SA
- $90,000 a year
- Full-time
- Bachelor's degree
Associate Cable Engineer
Jacobs —Greater Adelaide SA
- Hybrid work
- Parental leave
13d
Field Data Engineer (DAQ)
SGS —Wingfield SA
- Full-time
- First Aid Certification
- Communication skills
- Parental leave
Quick Apply
Associate Primary Engineer
Jacobs —Greater Adelaide SA
- Full-time
- Hybrid work
- Communication skills
- Parental leave
Triton Cybersecurity GRC Lead
Northrop Grumman —Edinburgh SA
- Communication skills
- Parental leave
- Employee assistance program
Technical Officer – Land Capability
Saab —Greater Adelaide SA
- Communication skills
- Annual leave
8d
Senior Planning Engineer (Water)
WSP —Greater Adelaide SA
- Engineering
- Business development
- Bachelor's degree
- Employee stock purchase plan
- Parental leave
14d
Senior Cyber Security Engineer
BAE Systems —Edinburgh SA
- Hybrid work
- Engineering
- Analysis skills
- No degree

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IT Onsite Support Engineer, Level 2 - Concept Data

Lyra Technology Group
Eastwood SA

Quick Apply

Job Details

Permanent | Full-time
3 hours ago

Qualifications

Azure
Management
Software troubleshooting
Technical support
Driver Licence
Virtualisation
IT support
Security
Intune
Help desk

Full Job Description

Lyra Technology Group is a private equity-backed holding company that invests in and operates industry leading technology service businesses. Our companies are operated independently by exceptional management teams. Companies that join our group retain the employees, name, and culture that have made them successful. As a platform of Evergreen Services Group, we never divest from businesses we partner with and approach every decision with the goal of driving sustainable and healthy growth over the long term.

About The Position

One of our Operating Companies, Concept Data is looking for an experienced IT Onsite Support Engineer to join their Adelaide team.

This is an excellent opportunity for an experienced IT professional with 3+ years' experience in an MSP, IT services or technical support environment who enjoys working directly with clients and solving a wide range of technical challenges.

As an Onsite Support Engineer, you will provide professional and responsive technical support to Concept Data's SME clients, both onsite and remotely. You will troubleshoot and resolve technical issues, perform infrastructure maintenance and deployments, support client technology environments and contribute to a consistently positive client experience.

You will work closely with the Service Desk, Projects, Account Management and senior engineering teams, giving you exposure to managed services, cloud technologies, cybersecurity, compliance and project delivery

Responsibilities

Provide onsite and remote technical support to SME clients, diagnosing and resolving hardware, software, networking, Microsoft 365 and business application issues.
Respond promptly to critical incidents, including site-down issues requiring onsite attendance.
Install, configure and maintain approved hardware, software and peripheral devices.
Complete workstation rollouts, hardware replacements, user transitions and infrastructure maintenance.
Perform approved software updates, maintenance activities and assigned project tasks.
Liaise with internet, telecommunications and other external providers to resolve client issues.
Manage support tickets from acknowledgement through to resolution or escalation, ensuring all work and technical findings are accurately documented.
Maintain accurate time entries and ensure billable work is correctly allocated.
Communicate clearly and professionally with clients, providing practical guidance and user support where appropriate.
Identify recurring technical issues, security risks and opportunities to improve client environments.
Follow approved security, change management, access and risk management processes.
Work collaboratively with internal technical teams and escalate complex issues when required.

Skills

3+ years' experience in an MSP, IT services or technical support environment.
Strong experience with Microsoft 365 and Microsoft Windows desktop environments.
Strong troubleshooting skills across hardware, software, networking and internet connectivity.
Experience providing onsite technical support and working directly with SME clients.
Experience using service management or ticketing systems and maintaining accurate technical documentation.
Excellent customer service, communication, problem-solving and time-management skills.
Ability to work independently at client sites while collaborating effectively with technical teams.
Current Australian Driver's Licence.
Australian Citizenship or Permanent Residency.

Desirable:

Experience working within a Managed Service Provider environment.
Exposure to Microsoft Intune, Entra ID, Azure and Windows Server.
Knowledge of backup, endpoint security, virtualisation and network technologies.
Experience with workstation deployments, infrastructure upgrades and small project activities.
Microsoft or other relevant industry certifications.
Ability to identify technology risks and client improvement opportunities.

Benefits

Ongoing professional development and certification opportunities.
Exposure to managed services, cloud technologies, cybersecurity, compliance and project delivery.
The opportunity to work alongside experienced technical and business specialists.
A varied role supporting a diverse range of SME client environments.
Flexible work arrangements.
A supportive team environment focused on continuous learning and improvement.
The opportunity to make a genuine impact on client technology environments and service experience.

Company Overview

Please visit https://lyratechgroup.com/careers/ for more information

Quick Apply

Refine Your Search

network engineer jobs in edinburgh, sa

IT Onsite Support Engineer, Level 2 - Concept Data

Data Engineer

Technology and Operations Centre Referrals

AECOM Water Resources Opportunities - ANZ

SIEM Engineer – Splunk & Splunk Cloud

Security Engineer

Structural Engineer - Temporary Works

EOI - Nuclear Project Manager

Principal Network Consultant

Systems Engineer

ILS Engineer

Systems Engineer

Embedded Software Engineers

Associate Cable Engineer

Field Data Engineer (DAQ)

Associate Primary Engineer

Triton Cybersecurity GRC Lead

Technical Officer – Land Capability

Senior Planning Engineer (Water)

Senior Cyber Security Engineer

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