In-Demand Center representative Jobs in Parramatta, Nsw

Customer Service Representative
Thomson Reuters —Pyrmont NSW
- Full-time
- Hybrid work
- CRM software
- Management
- Customer service
- Tuition reimbursement
- Work from home
Regional Manager APAC, Data Center Capacity Delivery
Anthropic —Sydney NSW
- Hybrid work
- University
- Education
- Bachelor's degree
- Parental leave
15h
Technical Trainer
Axis Communications —Sydney NSW
- Full-time
- Computer Science
- English
- Presentation skills
- Employee assistance program
Service Technician
Otis —Mascot NSW
- Full-time
- Communication skills
Electronics Production Technician
Anduril Industries —Sydney NSW
- Full-time
- Communication skills
Quick Apply
Software Engineer
Anduril Industries —Sydney NSW
- Full-time
- Computer Science
- Software troubleshooting
- Bachelor's degree
Quick Apply
Power Systems Lead
IREN —Sydney NSW
- Full-time
- Hybrid work
- AutoCAD
- Schematics
- Electrical experience
- Health insurance
- Dental insurance
Senior Systems Engineer
Anduril Industries —Sydney NSW
- Full-time
- Computer Science
- Bachelor's degree
- No degree
Quick Apply
Staff Software Engineer
Anduril Industries —Sydney NSW
- Full-time
- Computer Science
- Software troubleshooting
- Systems design
Quick Apply
Manufacturing Test Automation Engineer
Anduril Industries —Sydney NSW
- Full-time
- Schematics
- Engineering
- No degree
Quick Apply
Shift Technician
CBRE —Sydney NSW
- 12 hour shift
Mechanical Design Engineer
Anduril Industries —Sydney NSW
- Full-time
- Master's degree
- Assembly
- Bachelor's degree
Quick Apply
Mechanical Production Technician
Anduril Industries —Sydney NSW
- Full-time
- ERP systems
- Manufacturing
- Communication skills
Quick Apply
Electrical Maintenance Technician
Anduril Industries —Sydney NSW
- Full-time
- Schematics
- Maintenance
- Electrical experience
Quick Apply
High Voltage Maintenance Tech Lead
IREN —Sydney NSW
- Full-time
- Hybrid work
- AutoCAD
- Schematics
- Mechanic experience
- Health insurance
- Dental insurance
Manager, Software Engineering
Anduril Industries —Sydney NSW
- Full-time
- Computer Science
- Electrical experience
- Bachelor's degree
Quick Apply
Lead Solutions Engineer - Enterprise & Government
Dynatrace —Sydney NSW
- Full-time
- Hybrid work
- Computer science
- Azure
- Computer Science
- Travel reimbursement
- Commuter assistance
Senior Cost Accountant
Anduril Industries —Sydney NSW
- Full-time
- ERP systems
- Finance
- Bachelor's degree
Quick Apply
Senior Software Engineer
Anduril Industries —Sydney NSW
- Full-time
- Computer Science
- Software troubleshooting
- Systems design
Quick Apply
Senior Robotics Software Engineer, Payload Integration
Anduril Industries —Sydney NSW
- Full-time
- Management
- Computer Science
- Master's degree
Quick Apply

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Customer Service Representative

Thomson Reuters -
Pyrmont NSW

Apply Now

Job Details

Full-time

Benefits

Tuition reimbursement
Work from home
Paid volunteer leave

Qualifications

CRM software
Management
Customer service
Call center experience
AI
Communication skills
Time management

Full Job Description

Customer Service Representative

Are you a customer-focused professional with a passion for helping clients succeed? We're looking for an experienced Customer Service Representative to join our growing support team at Thomson Reuters. In this role, you'll provide expert product knowledge and exceptional support to our diverse customer base across Australia.

You'll be the voice of customer success, guiding clients through complex product setups, answering product-related questions, and acting as a trusted advisor. This is an opportunity to make a real impact by directly contributing to client satisfaction and business growth.

About the Role

In this opportunity as a Customer Service Representative , you will:

Assist customers with questions about company, trust, SMSF setup and various other related topics
Help with product navigation
Answer phone calls, emails and processing web forms in a timely manner, adhering to the Service Level Agreements (SLA) & consistently meet/exceed team OKRs
Liaise with product teams to provide customer feedback for improvements
Log, track, update and resolve all service requests from customers in the service management system.
Provide proactive and timely progress and status updates to clients.
Contribute to a positive business relationship with customers.

About You

You’re a fit for the role of Customer Service Representative, if you have the following required qualifications:

3+ years in a customer call center or customer service environment
Experience in a customer-facing role
Strong communication and interpersonal skills
Ability to learn complex product knowledge quickly
Proficiency with CRM systems and service management tools (training provided)
Excellent organizational and time management skills

#LI-SC1

What’s in it For You?

Hybrid Work Model: We’ve adopted a flexible hybrid working environment (2-3 days a week in the office depending on the role) for our office-based roles while delivering a seamless experience that is digitally and physically connected.
Flexibility & Work-Life Balance: Flex My Way is a set of supportive workplace policies designed to help manage personal and professional responsibilities, whether caring for family, giving back to the community, or finding time to refresh and reset. This builds upon our flexible work arrangements, including work from anywhere for up to 8 weeks per year, empowering employees to achieve a better work-life balance.
Career Development and Growth: By fostering a culture of continuous learning and skill development, we prepare our talent to tackle tomorrow’s challenges and deliver real-world solutions. Our Grow My Way programming and skills-first approach ensures you have the tools and knowledge to grow, lead, and thrive in an AI-enabled future.
Industry Competitive Benefits: We offer comprehensive benefit plans to include flexible vacation, two company-wide Mental Health Days off, access to the Headspace app, retirement savings, tuition reimbursement, employee incentive programs, and resources for mental, physical, and financial wellbeing.
Culture: Globally recognized, award-winning reputation for inclusion and belonging, flexibility, work-life balance, and more. We live by our values: Obsess over our Customers, Compete to Win, Challenge (Y)our Thinking, Act Fast / Learn Fast, and Stronger Together.
Social Impact: Make an impact in your community with our Social Impact Institute. We offer employees two paid volunteer days off annually and opportunities to get involved with pro-bono consulting projects and Environmental, Social, and Governance (ESG) initiatives.
Making a Real-World Impact: We are one of the few companies globally that helps its customers pursue justice, truth, and transparency. Together, with the professionals and institutions we serve, we help uphold the rule of law, turn the wheels of commerce, catch bad actors, report the facts, and provide trusted, unbiased information to people all over the world.

About Us

Thomson Reuters informs the way forward by bringing together the trusted content and technology that people and organizations need to make the right decisions. We serve professionals across legal, tax, accounting, compliance, government, and media. Our products combine highly specialized software and insights to empower professionals with the data, intelligence, and solutions needed to make informed decisions, and to help institutions in their pursuit of justice, truth, and transparency. Reuters, part of Thomson Reuters, is a world leading provider of trusted journalism and news.

We are powered by the talents of 26,000 employees across more than 70 countries, where everyone has a chance to contribute and grow professionally in flexible work environments. At a time when objectivity, accuracy, fairness, and transparency are under attack, we consider it our duty to pursue them. Sound exciting? Join us and help shape the industries that move society forward.

As a global business, we rely on the unique backgrounds, perspectives, and experiences of all employees to deliver on our business goals. To ensure we can do that, we seek talented, qualified employees in all our operations around the world regardless of race, color, sex/gender, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status, or any other protected classification under applicable law. Thomson Reuters is proud to be an Equal Employment Opportunity Employer providing a drug-free workplace.

We also make reasonable accommodations for qualified individuals with disabilities and for sincerely held religious beliefs in accordance with applicable law. More information on requesting an accommodation here .

Learn more on how to protect yourself from fraudulent job postings here .

More information about Thomson Reuters can be found on thomsonreuters.com.

Apply Now

Refine Your Search

center representative jobs in parramatta, nsw

Customer Service Representative

Regional Manager APAC, Data Center Capacity Delivery

Technical Trainer

Service Technician

Electronics Production Technician

Software Engineer

Power Systems Lead

Senior Systems Engineer

Staff Software Engineer

Manufacturing Test Automation Engineer

Shift Technician

Mechanical Design Engineer

Mechanical Production Technician

Electrical Maintenance Technician

High Voltage Maintenance Tech Lead

Manager, Software Engineering

Lead Solutions Engineer - Enterprise & Government

Senior Cost Accountant

Senior Software Engineer

Senior Robotics Software Engineer, Payload Integration

I want to receive the latest job alert for center representative in parramatta, nsw

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