In-Demand Transition coordinator Jobs in Melbourne, Vic

Seniors Living Administration Coordinator
Mercy Health Australia —Richmond VIC
- Full-time
- CRM software
- Customer service
- Microsoft Office
3d
VCE Year Level Leader
Victorian Government —Melbourne Western Suburbs VIC
- Full-time
- Spanish
- Management
- Administrative experience
16h
Workplace Coordinator
DAC-Jones Lang LaSalle (VIC) Pty Ltd —Melbourne VIC
- Full-time
- Microsoft Word
- Hospitality
- Microsoft Excel
- Health insurance
- Parental leave
Quick Apply
12d
Project Coordinator
EVSE —Port Melbourne VIC
- Full-time
- Office
- Electrical experience
- Construction experience
Quick Apply
7d
Cadet Engineer
Knox City Council —City of Knox VIC
- $71,147.02 - $75,750.73 a year
- Temporary
- AutoCAD
- Bachelor's degree
- Civil Engineering
- Parental leave
- Employee assistance program
6d
2027 Assistant Principal Inclusion - Range 2 (3-year Tenure)
Victorian Government —Melbourne VIC
- Full-time
- Management
- Communication skills
5d
Systems Accountant
Knox City Council —City of Knox VIC
- From $115,162 a year
- Full-time
- Microsoft Excel
- ERP systems
- Microsoft Office
- Parental leave
- Employee assistance program
10d
Retailer Services Manager
Intellihub —Melbourne VIC
- Full-time
- Hybrid work
- Management
- Analysis skills
Quick Apply
4d
Leading Teacher - Director, Senior School
Victorian Government —Melbourne VIC
- Full-time
- Management
- Leadership
- Teaching
12d
Business Manager
Civilmart - Precast Civil Industries —Heathwood VIC
- Full-time
- Sales
- Business development
- Leadership
14d
Auskick Coordinator
Northern Football Netball League —Greensborough VIC
Delivery Manager
Zinfra —Glen Waverley VIC
- Full-time
- Hybrid work
- Microsoft Office
- Budgeting
- Office experience
Business Development Manager
Kogan —South Melbourne VIC
- Full-time
- Sales
- Bachelor's degree
- AI
- Wellness program
Community Engagement and Inclusion Support Coordinator
Victorian Government —Melbourne Northern Suburbs VIC
- Full-time
- Customer service
- Experience working with children
- Communication skills
11d
Project Coordinator
The Royal Australasian College of Physicians —Melbourne VIC
- Contract
- Hybrid work
- Microsoft Office
- Administrative experience
- SharePoint
- Parental leave
- Employee assistance program
10d
Assistant Principal Learning and Wellbeing
Victorian Government —Melbourne Western Suburbs VIC
- Full-time
- Management
- Research
- Communication skills
5d
Workplace Coordinator
JLL —Melbourne VIC
- Microsoft Word
- Hospitality
- Microsoft Excel
- Health insurance
- Parental leave
12d
Client Engagement Co-Ordinator
Aeralife —Hawthorn VIC
- Full-time
- CRM software
- Customer service
- Organisational skills
- Employee assistance program
- Employee discount
6d
Resident & Family Welcome Coordinator
Access Aged Care —Heatherton VIC
- Customer service
- Communication skills
12d
Head of VCE and Year 12 Coordinator
Bialik College —Hawthorn VIC
- Part-time
- Management
- Administrative experience
- Senior Secondary Certificate of Education
- Employee assistance program
- Gym membership
7d

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Seniors Living Administration Coordinator

Mercy Health Australia -
Richmond VIC

Apply Now

Job Details

Full-time
3 days ago

Qualifications

CRM software
Customer service
Sales administration
Microsoft Office
Administrative experience
Organisational skills
Communication skills

Full Job Description

Employment Type: Permanent full time
Hours: 38 hours / fortnight
Location: Melbourne
Application: Please upload resume, cover letter

Contact: Lindy Le Page | Team Leader Business Development | [email protected]

Where there’s life, there’s Mercy.
Where there’s care, there’s You.

For over a century, our incredible teams have provided care for people at every stage of life. Across our aged care homes, hospitals and research facilities, and across numerous cities and towns, we’re on a journey to keep growing our impact for the next hundred years.

As a for-purpose organisation with over 10,000 dedicated, compassionate people, we continue to offer more services and deeper care than ever before. With Mercy, you’ll have the chance to make an impact and gain experience that’s hard to find elsewhere.

At Mercy Health, it’s all about taking what we have and making it better.

To do that, we need you.

Join us as a Seniors Living Administration Coordinator and help our teams deliver even greater outcomes.

About the opportunity
At Mercy Health, you'll become part of a proud history built on over 100 years of expertise, skill and care. As a Seniors Living Administration Coordinator, you will play a pivotal role in supporting the administrative operations of our Seniors Living portfolio. You will coordinate customer enquiries, contracts, documentation, settlements and resident onboarding processes, ensuring a seamless and positive customer experience from enquiry through to move-in.

In this role you will:

Assist in delivering the Mercy Health Seniors Living service offering through efficient administration and workflow coordination.
Coordinate customer enquiries, documentation, contracts and settlement processes across the Seniors Living portfolio.
Prepare and manage Village Contracts, Disclosure Statements, Fact Sheets and associated documentation.
Support prospective residents and their families throughout the customer journey, ensuring timely and professional communication.
Maintain accurate customer, occupancy and contract records within CRM and business systems.
Monitor workflow milestones and coordinate activities to ensure settlements and resident transitions occur within required timeframes.
Liaise with Village Managers, Precinct Managers, Finance, Legal, Marketing and external stakeholders to facilitate successful customer outcomes.
Generate reports relating to enquiries, occupancy, settlements and sales administration activities.
Ensure compliance with Retirement Villages legislation, organisational policies, privacy requirements and regulatory standards.
Support accreditation, quality improvement and governance activities across the Seniors Living portfolio.
Champion the effective use of CRM and workflow management systems to improve efficiency, data integrity and customer outcomes.
Contribute to continuous improvement initiatives that enhance customer experience, administrative processes and operational effectiveness.
Ensure residents, prospective residents and their representatives experience a positive and supportive customer journey throughout their interaction with Mercy Health.

What you'll bring

It takes a special kind of person to work in healthcare or community services. If you are genuinely interested in helping others, you'll find you can build something here and find your place in a team of 10,000 hearts.

To thrive in this role, you will have:

Tertiary qualification in Business Administration, Customer Service, Property, Management or a related discipline (desirable).
Experience in an administrative, customer service or coordination role, preferably within Retirement Living, Aged Care, Property or Health sectors.
Sound understanding of Retirement Villages operations, contracts, disclosure requirements and customer administration processes.
Experience managing contracts, documentation, workflows and records with a high degree of accuracy and attention to detail.
Strong proficiency in CRM systems, Microsoft Office applications and database management.
Excellent organisational skills with the ability to prioritise multiple tasks and meet critical deadlines.
Strong communication and stakeholder engagement skills with the ability to liaise confidently with residents, families and internal teams.
Demonstrated ability to identify process improvements and support efficient workflow management.
A commitment to maintaining confidentiality, compliance and high standards of governance.
A compassionate, flexible and customer-focused approach aligned with Mercy Health values.
The ability to nurture friendly, respectful relationships and contribute to a collaborative team environment.
Strong problem-solving skills and the ability to work independently while supporting broader team objectives.

Why Mercy Health?

You'll join an organisation committed to making a positive difference in the lives of older Australians. Working within Seniors Living, you'll help create welcoming, supportive communities while ensuring our customers experience a seamless transition into their new home.

You will also be required to provide evidence of, or in the process of obtaining:

A current Police record check.

Ready to help us shape the future of healthcare?

Join us and make a meaningful difference in people’s lives - and your career.

Are you ready to apply for this role? Click Apply now

Please contact us if you would like to find out more or communicate any requirements to ensure we provide you with a fair and equitable interview and selection process.

We acknowledge the Wurundjeri Woi-wurrung peoples, traditional Custodians of the Land in which our Head Office is based, on traditional lands of the Kulin Nation and recognise their deep connections to the land, sea, and culture.

We extend this acknowledgment to the many Traditional Lands that we operate across Australia and pay our respects to Elders past and present.

The team at Mercy Health is as wonderfully diverse as the patients, residents, clients and communities we support. We’re proud to be recognised as an Employer of Choice for Gender Equality by the Workplace Gender Equality Agency (WGEA). Mercy Health strongly encourages applications from Aboriginal and Torres Strait Islander peoples, and people of all ages, sexualities, genders, abilities and cultural backgrounds.

Apply Now

Refine Your Search

transition coordinator jobs in melbourne, vic

Seniors Living Administration Coordinator

VCE Year Level Leader

Workplace Coordinator

Project Coordinator

Cadet Engineer

2027 Assistant Principal Inclusion - Range 2 (3-year Tenure)

Systems Accountant

Retailer Services Manager

Leading Teacher - Director, Senior School

Business Manager

Auskick Coordinator

Delivery Manager

Business Development Manager

Community Engagement and Inclusion Support Coordinator

Project Coordinator

Assistant Principal Learning and Wellbeing

Workplace Coordinator

Client Engagement Co-Ordinator

Resident & Family Welcome Coordinator

Head of VCE and Year 12 Coordinator

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