In-Demand Incident & problem specialist Jobs in Parramatta, Nsw

Front Office Technical Support Specialist
MNL Technologies —Sydney NSW
- Full-time
- Microsoft Excel
- Management
- SQL
Quick Apply
18h
Work Health and Safety Coordinator
Achieve Australia —Blenheim Road NSW
- Full-time
- Annual leave
15h
Senior Systems Admin Payroll Officer
Department of Customer Service —Sydney NSW
- $133,348 - $146,945 a year
- Full-time
11d
Quality and Compliance Specialist
Anglicare —Macquarie Park NSW
- Full-time
- Analysis skills
- Communication skills
- Employee assistance program
- Gym membership
MS Core Cloud Specialist CS and IMS-2
Ericsson —Sydney NSW
- Computer science
- Education
- Bachelor's degree
12d
Technical Support Engineer
Showtime Consulting —Sydney NSW
- Full-time
- Azure
- DevOps
- AWS
Quick Apply
2d
MS Core Cloud Specialist CS and IMS-1
Ericsson —Sydney NSW
- Computer science
- Education
- Bachelor's degree
12d
Network Technical Specialist for Infra
Infosys —Sydney NSW
- $108,571 - $119,893 a year
- Rotating roster
- Azure
- Management
- Computer Science
- Health insurance
- Parental leave
Analyst Security Operations
Commonwealth Bank —Sydney NSW
- 12 hour shift
- Management
- Communication skills
13d
General Manager HSE | Experiences & Attractions
Journey Beyond —Sydney NSW
- Full-time
- Hybrid work
- Management
- Leadership
- Communication skills
- Parental leave
- Employee assistance program
Quick Apply
5d
Network Support Senior Specialist
NTT Ltd —Sydney NSW
- On call
- Hybrid work
- Leadership
WHS Consultant
Marsh —Sydney NSW
- Full-time
- Hybrid work
- Management
- Communication skills
HSES Governance & Management Systems Specialist
John Holland —Pyrmont NSW
- Writing skills
- Analysis skills
- Construction experience
- Parental leave
Manager - Line 2 Compliance Advisory
Bank of Queensland —Sydney NSW
- Full-time
- Management
- Analysis skills
- Financial services
- Parental leave
- Employee assistance program
Service Management Platform Lead – Information Technology, Clerk Grade 9/10 – Parliament of NSW – Sydney
Department of Parliamentary Services —Sydney NSW
- $133,348 - $146,945 a year
- Full-time
- Management
- No degree
- Analytics
2d
Resource Manager-Data Center (Trades, Apprentices & Industrial Expert)
CBRE —Sydney NSW
- Full-time
- Management
- Administrative experience
- Education
Senior Mobility Specialist
Datacom —Sydney NSW
- Full-time
- Hybrid work
- Customer service
- Administrative experience
- Communication skills
- On-the-job training
Quick Apply
Technical Specialist - Managed Networks
Optus —Macquarie Park NSW
- Engineering
- Scripting
- Leadership
- Parental leave
8d
Information Security Operations Lead (Sydney, Australia)
Starling —Sydney NSW
- Full-time
- Hybrid work
- AWS
- Communication skills
- Time management
- Annual leave
Quick Apply
AWS Consultant - AWS Connect - CX
Concentrix —Sydney NSW
- Full-time
- DevOps
- SQL
- AWS

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incident & problem specialist jobs near parramatta, nsw

Front Office Technical Support Specialist

MNL Technologies
Sydney NSW

Quick Apply

Job Details

Full-time
18 hours ago

Qualifications

Desktop support
Microsoft Excel
Management
Technical support
SQL
Scripting
SharePoint
Financial services
Communication skills
Office experience

Full Job Description

Front Office Technical Support Specialist

Location: Sydney, Australia
Contract: 12 Months
Work Arrangement: On-site
Work Authorization: Australian work authorization required

About the Role

We are seeking an experienced Front Office Technical Support Specialist to provide dedicated on-site technology support to approximately 20 users within a financial services trading and operations environment in Sydney.

This is a hands-on L1/L2 support role suited to someone who is comfortable working directly with front-office users, troubleshooting issues under time pressure, and collaborating with regional APAC and US technology teams.

Key Responsibilities

Provide responsive, hands-on L1/L2 technical support to trading and operations users on the trading floor.
Troubleshoot and support Windows, Active Directory, SharePoint, local networks, storage, and data center infrastructure.
Support and troubleshoot user-facing tools developed using Microsoft Excel, VBA, and Python.
Build, configure, manage, and retire Linux virtual machines in accordance with standard operational procedures.
Assist with storage strategy, data migration, and knowledge transfer activities.
Monitor, troubleshoot, and resolve infrastructure and end-user technology issues.
Escalate complex incidents and coordinate resolution with APAC and US technology teams.
Maintain clear technical documentation and follow established operational and change-management processes.

Required Skills & Experience

Previous technical support experience within financial services, preferably in a front-office, investment banking, or trading-floor environment.
Strong practical experience with:
Active Directory
Microsoft SharePoint
Local network infrastructure
Storage environments
Windows desktop/user support
Hands-on experience building and managing Linux VMs.
Practical scripting/automation experience using VBA and Python.
Strong troubleshooting and problem-solving skills.
Ability to prioritize and respond effectively in a high-pressure trading environment.
Excellent communication skills and the ability to work directly with traders, operations users, and technology teams.
Australian work authorization is mandatory.

Desirable Skills

Basic database support experience, including SQL and SQL estate management.
Experience supporting front-office trading platforms such as Fidessa or Triton.
Experience with storage migration projects.
Familiarity with infrastructure lifecycle management.
Experience working with distributed technology teams across APAC and the US.

Ideal Candidate

The ideal candidate is a technically strong and methodical support professional who enjoys working directly with business users and can quickly diagnose and resolve issues in a demanding financial-services environment.

If you have experience supporting trading-floor users and a strong combination of desktop support, infrastructure, Linux, scripting, and financial-services technology, we would like to hear from you.

Please apply with your updated CV/resume outlining your relevant financial-services and technical support experience.

Application Question(s):

Please mention the Visa Type you hold.

Work Authorisation:

Australia (Required)

Location:

Sydney NSW (Required)

Work Location: In person

Quick Apply

Refine Your Search

incident & problem specialist jobs in parramatta, nsw

Front Office Technical Support Specialist

Work Health and Safety Coordinator

Senior Systems Admin Payroll Officer

Quality and Compliance Specialist

MS Core Cloud Specialist CS and IMS-2

Technical Support Engineer

MS Core Cloud Specialist CS and IMS-1

Network Technical Specialist for Infra

Analyst Security Operations

General Manager HSE | Experiences & Attractions

Network Support Senior Specialist

WHS Consultant

HSES Governance & Management Systems Specialist

Manager - Line 2 Compliance Advisory

Service Management Platform Lead – Information Technology, Clerk Grade 9/10 – Parliament of NSW – Sydney

Resource Manager-Data Center (Trades, Apprentices & Industrial Expert)

Senior Mobility Specialist

Technical Specialist - Managed Networks

Information Security Operations Lead (Sydney, Australia)

AWS Consultant - AWS Connect - CX

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