In-Demand Cybersecurity specialist Jobs in Parramatta, Nsw

Level 3 Service Desk Engineer
EFEX —Sydney NSW
- $90,000 - $120,000 a year
- Full-time
- Azure
- AWS
- Communication skills
Quick Apply
Data & AI Governance Specialist | Senior Manager
PWC Australia —Sydney NSW
- AI
- Communication skills
- Parental leave
13d
Linux Computing Specialist
University of Sydney —Camperdown NSW
- $107,312 - $127,610 a year
- Full-time
- Research
- Databases
- SQL
- Work from home
3h
Service Representative
Schneider Electric —Macquarie Park NSW
- Full-time
- Maintenance
- Annual leave
- Opportunities for advancement
Manager - Cyber Defence Strategy
GHD —Sydney NSW
- Hybrid work
- Azure
- Presentation skills
- Construction experience
Security Specialist, Region Services
Amazon Web Services Australia Pty Ltd —Sydney NSW
- Full-time
- Computer science
- Computer Science
- AWS
- Health insurance
- Employee assistance program
SDR Team Lead
The Missing Link —North Sydney NSW
- Full-time
- Hybrid work
- CRM software
- Sales
- AI
Quick Apply
Solutions Consultant - Retail
Palo Alto Networks —Sydney NSW
- Full-time
- English
- In-person
- Leadership
Sustainability Reporting Specialist
Aristocrat —North Ryde NSW
- Full-time
- Communication skills
Senior Embedded Linux Software Engineer – Edge AI & IoT
Schréder —Ryde NSW
- Full-time
- Hybrid work
- APIs
- AI
- Communication skills
Quick Apply
Inside Sales & Partner Recruitment Specialist
ESET, LLC —Sydney NSW
- Full-time
- Hybrid work
- Sales
- Business development
- Recruiting
- Gym membership
Security Engineer
DXC Technology —Macquarie Park NSW
- Full-time
- Azure
- AWS
- Scripting
13d
Data Protection Specialist
Avanade —Sydney NSW
- Databases
- AI
- Leadership
Solutions Consultant - Higher Education
Palo Alto Networks —Sydney NSW
- Full-time
- English
- In-person
- Leadership
4d
Senior Mainframe Technical Specialist
Broadcom —Sydney NSW
- Full-time
- DevOps
Forward Deployed Engineer Principal
Insight Enterprises —Sydney NSW
- Azure
- Master's degree
- SQL
- Employee stock purchase plan
Solutions Consultant - Major Accounts
Palo Alto Networks —Sydney NSW
- Full-time
- English
- In-person
- Leadership
7d
Director, Cybersecurity Advisory & AI‑Enabled Delivery
Grant Thornton Australia —Sydney NSW
- Full-time
- Master's degree
- Business development
- AI
- Gym membership
Security Architect - Cloud and AI
Deloitte —Sydney NSW
- Azure
- AWS
- AI
- Parental leave
4d
Manager, Sales Engineering
CrowdStrike —Sydney NSW
- Full-time
- Sales
- AI
- Communication skills
- Parental leave
13d

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Level 3 Service Desk Engineer

EFEX -
Sydney NSW

Quick Apply

Job Details

Permanent | Full-time
$90,000 - $120,000 a year

Benefits

Birthday leave

Qualifications

TCP
Azure
AWS Certification
DHCP
AWS
IT support
WAN
DNS
VMWare
Communication skills
Intune
VPN

Full Job Description

Level 3 Service Desk Engineer | Sydney

Lead technical outcomes. Solve complex challenges. Help clients get more from their technology.

As a Level 3 Service Desk Engineer, you'll be a trusted technical expert, working across diverse client environments and helping resolve complex infrastructure, cloud, networking, and security challenges.

This is an opportunity to join a growing national MSP where you'll take ownership of high-level technical escalations, mentor engineers, and play a key role in delivering exceptional outcomes for clients.

Who We Are

With over 20 local branches supported by a strong national presence, efex is one of Australia’s leading IT and digital services providers. We deliver right-sized solutions in IT, print, and communications that help businesses run smarter, simpler, and more efficiently.

Our culture is approachable and business-focused: we speak in plain language, build real relationships, and always put people first, our clients and our team.

The Role

We're looking for a Level 3 Service Desk Engineer to join our Sydney team.

As a senior member of our technical team, you'll act as the primary escalation point for complex incidents and service requests while helping maintain the stability, security, and performance of our clients' environments.

You'll work across a broad range of technologies and play an important role in supporting, mentoring, and developing junior engineers.

In this role, you'll:

Act as the primary technical escalation point for complex client issues
Troubleshoot and resolve advanced desktop, server, cloud, and networking incidents
Support and maintain Microsoft 365, Entra ID, Intune, Active Directory, Group Policy, and Windows Server environments
Work hands-on with firewalls, routers, switches, VPNs, and network infrastructure
Assist with cloud networking, infrastructure, and security solutions
Deliver both remote and onsite support across a diverse client portfolio
Maintain high-quality documentation, ticket management, and client communication
Collaborate with vendors and internal teams to drive timely resolution of critical issues
Identify opportunities for remediation, optimisation, and continual improvement within client environments
Mentor and support Level 1 and Level 2 engineers, sharing knowledge and technical expertise

About You

You'll thrive in this role if you:

Have 5+ years' experience in an IT support, infrastructure, or engineering role within an MSP environment
Enjoy solving complex technical problems and taking ownership through to resolution
Are confident working directly with clients and managing technical escalations
Have excellent communication skills and can explain technical concepts clearly
Enjoy mentoring others and contributing to a collaborative team culture

You'll bring strong experience across:

Microsoft 365, Entra ID and Intune
Windows Server environments
Active Directory and Group Policy
TCP/IP, DNS, DHCP and VPN technologies
Network troubleshooting and administration
Backup and disaster recovery solutions
Virtualisation technologies such as VMware and Hyper-V

Experience with any of the following will be highly regarded:

WatchGuard, Meraki, Ubiquiti, Palo Alto or similar firewall platforms
Microsoft Azure
Cloud networking and SD-WAN technologies
Cybersecurity solutions and best-practice security frameworks
PowerShell scripting and automation
Microsoft, AWS, CompTIA or other industry certifications
Microsoft Power Platform

What We Offer

Competitive salary: we recognise your expertise
Supportive, down-to-earth culture: collaboration and respect are at the core of our team
Birthday leave: celebrate your day, on us
Wellbeing leave: take up to two days from your personal leave each year to focus on your wellbeing
Career pathways into technical leadership, projects, architecture, and specialist engineering roles

Why Join efex?

This is more than a support role. It's an opportunity to become a trusted technical leader within a growing national MSP.

You'll work on challenging technical problems, help shape client outcomes, mentor emerging engineers, and continue developing your expertise across modern infrastructure, cloud, networking, and security technologies.

If you're looking for a role where your technical skills and experience will make a genuine impact, we'd love to hear from you.

Please note: All shortlisted candidates will be required to undergo a National Police Check as part of the recruitment process.

Company Overview

Please visit https://www.efex.com.au for more information

Quick Apply

Refine Your Search

cybersecurity specialist jobs in parramatta, nsw

Level 3 Service Desk Engineer

Data & AI Governance Specialist | Senior Manager

Linux Computing Specialist

Service Representative

Manager - Cyber Defence Strategy

Security Specialist, Region Services

SDR Team Lead

Solutions Consultant - Retail

Sustainability Reporting Specialist

Senior Embedded Linux Software Engineer – Edge AI & IoT

Inside Sales & Partner Recruitment Specialist

Security Engineer

Data Protection Specialist

Solutions Consultant - Higher Education

Senior Mainframe Technical Specialist

Forward Deployed Engineer Principal

Solutions Consultant - Major Accounts

Director, Cybersecurity Advisory & AI‑Enabled Delivery

Security Architect - Cloud and AI

Manager, Sales Engineering

I want to receive the latest job alert for cybersecurity specialist in parramatta, nsw

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