In-Demand It support entry level Jobs in Milton, Qld

Service Desk Analyst
Lander & Rogers —Brisbane QLD
- 8 hour shift
- Private practice
- Computer Science
- Customer service
- Annual leave
1d
Indoor Delivery Officer
Australia Post —Stafford QLD
- Full-time
- Warehouse
3d
IT Technician
WV Technologies Pty Ltd —Brendale QLD
- $31.19 - $33.84 an hour
- Temporary
- Organisational skills
- Communication skills
- Employee assistance program
Quick Apply
9d
Software Engineer
Geoimage —Fortitude Valley QLD
- $80,000 - $100,000 a year
- Full-time
- CRM software
- SQL
- Machine learning
Quick Apply
12d
Administration Officer
Queensland Government —Brisbane QLD
- Microsoft Office
- Wellness program
1d
Sales and Service Consultant
RACQ —Eight Mile Plains QLD
- $35.12 an hour
- 8 hour shift
- Hybrid work
- Sales
- Senior Secondary Certificate of Education
- No degree
- Work from home
- Employee discount
1d
Office and Client Coordinator - Brisbane
Knowmore Legal Service —Brisbane QLD
- Full-time
- Hybrid work
- Microsoft Office
- Administrative experience
- Time management
- Employee assistance program
Quick Apply
5d
Program Accountant
Metrea —Brisbane QLD
- Microsoft Excel
- ERP systems
- Analysis skills
- Health insurance
- Annual leave
Quick Apply
1d
Neuropsychologist - Forensic and Secure Services
Queensland Government —Brisbane QLD
- Temporary
- Communication skills
- Employee assistance program
Finance Business Partner
Cadence Connect —Brisbane QLD
- $125,000 - $135,000 a year
- Full-time
- Remote
- Microsoft Excel
1d
Unit Logistics Officer
dnata catering and retail —Pinkenba QLD
- $80,000 - $90,000 a year
- Weekend availability
- Microsoft Excel
- Management
- ERP systems
- Annual leave
- Employee assistance program
3d
Physiotherapist Graduate
Queensland Government —Brisbane QLD
- Temporary
- Employee assistance program
QCE Chemistry Tutor
Contour Education —Mount Gravatt QLD
- $45 - $75 an hour
- Senior Secondary Certificate of Education
- University
- Education
10d
Accounting Manager
Commercial Vehicle Group —Brisbane QLD
- Full-time
New Graduate Physiotherapist
Queensland Government —Brisbane QLD
- Temporary
- Management
Team Leader In Home Support
MiCare —Birkdale QLD
- Hybrid work
- Microsoft Office
- Case management
- No degree
11d
Channel Director - ANZ
Megaport —Brisbane QLD
- Full-time
- Remote
- Sales
- AI
- Leadership
- Parental leave
Shotcrete Sprayers and Finishers - Brisbane
Telum —Sumner QLD
- No experience needed
QCE Physics Tutor
Contour Education —Mount Gravatt QLD
- $30 - $75 an hour
- Part-time
- Hybrid work
- Senior Secondary Certificate of Education
- Education
- Communication skills
Quick Apply
Registered Nurse - Casual
The Salvation Army —Riverview QLD
- Weekend availability
- Computer skills
- Care plans
- Leadership
- Annual leave
- Parental leave

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Service Desk Analyst

Lander & Rogers
Brisbane QLD

Apply Now

Job Details

Full-time
1 day ago

Benefits

Wellness allowance
Annual leave

Qualifications

Computer Science
Customer service
Microsoft Exchange
Microsoft Office
Analysis skills
Bachelor's degree
iManage
Document management systems
Time management
Information Technology

Full Job Description

About this role

Award winning Australian private practice
A firm with a strong reputation for having an authentic and inclusive culture

About the Company

Lander & Rogers is a leading independent law firm, with offices in Melbourne, Sydney, Brisbane and Canberra and global reach. Our focus is on innovating the client experience and leading change in legal service delivery. We are also committed to supporting our communities through our pro bono work.

About the Role

Reporting to the Service Delivery Manager, you will serve as the primary on-site contact point for end-users, ensuring service excellence through on-site AV and technical support, troubleshooting, and active contribution to the operation and enhancement of IT services, all while maintaining compliance with IT policies and procedures.

Our Service Desk operates 8am - 6pm Monday - Friday and its team members work on a rotating 8-hour day shift.

The Service Desk also provides afterhours support, weekday evenings (6pm - 9pm) and weekends (9am - 5pm) which team members also work on an on-call basis via rotating shifts.

Responsibilities

Deliver high-quality on-site customer service, including meeting room setups and hands-on technical assistance.
Provide 1st and 2nd level national technical support via phone, email, and in-person channels.
Troubleshoot hardware, software, and network issues; escalate complex problems to the relevant IT teams when necessary.
Support enterprise and legal-specific applications (e.g., O365, Email Gateway, Practice Management System, Document Management System).
Maintain accurate service desk records, including incident logs, asset tracking, and knowledge base entries.
Manage on-site IT asset inventory, including regular stocktakes and reporting.
Provision and deprovision user access for onboarding, offboarding, and staff role changes.
Manage ad hoc maintenance, hardware, or software activities requiring on-site presence.
Communicate effectively with users, team members, and stakeholders to provide timely updates and resolutions within the SLA period.
Contribute to process improvement by identifying recurring issues and suggesting enhancements.
Ensure adherence to IT policies, procedures, and best practices.
Collaborate effectively with the team and assist with IT project tasks and implementation.
Any other general duties advised by the Service Delivery Manager.

About You

Bachelor's degree in Information Technology, Computer Science or related field
Proficient in supporting enterprise applications such as Active Directory, O365, Exchange, Teams, and other standard Microsoft Office suite applications
Sound knowledge and understanding of Practice Management and Document Management systems
ITIL certified (Desirable)
A minimum of 2 years' experience in a similar role in a legal environment
Aderant, iManage Work and O365 experience is highly desirable
Exceptional customer service skills with a focus on delivering a positive user experience
Demonstrate adaptability to navigate and succeed in a dynamic work environment
Strong analytical mindset to systematically and efficiently resolve technical issues
Communicate and collaborate effectively with stakeholders to ensure that requests are actioned with timely updates
Prioritise a client-centric mindset, ensuring that all interactions are conducted with empathy and a commitment to user satisfaction
Showcase expertise in supporting a diverse range of enterprise and legal applications
Exhibit effective task and time management skills, prioritising responsibilities based on urgency and impact to ensure excellent service delivery A sharp eye for detail
Displays initiative and decision-making skills where appropriate
An ability to quickly learn different types of technologies

Culture

People choose Landers for our down-to-earth, collaborative and supportive culture. We invest in our people and empower them to bring their best selves to work, both personally and professionally. We promote a diverse and inclusive environment with a strong focus on wellbeing, leadership and development.

Benefits

Lander & Rogers offers a range of benefits to encourage professional development and ongoing learning, connection with colleagues, staying healthy and community involvement.

We value our people and understand the importance of maintaining a healthy, balanced and fulfilled lifestyle, some of our benefits include:

Additional leave: to encourage you to take a moment to stop, reflect and reenergise, we offer an annual wellness day and if you meet the qualifying criteria, you may be eligible to receive up to five additional days of annual leave.
Home office, fitness & wellness allowance: receive an annual $250 allowance in return for remote office equipment, fitness, and/or wellness expense
Tech discounts: access corporate discounts on DELL computer products to have the latest personal gadgets at your disposal

How to apply

Click APPLY and visit www.landers.com.au for more information.

Lander & Rogers is an equal opportunity employer that embraces diversity and inclusion.

We conduct background checks including criminal record checks on all successful candidates as a condition of employment.

Job details

Job reference:

LR/1945511

Location:

Brisbane

Job type:

Full Time

Job category:

Business Services

Date posted:

04-Sep-2026

Apply Now

Refine Your Search

it support entry level jobs in milton, qld

Service Desk Analyst

Indoor Delivery Officer

IT Technician

Software Engineer

Administration Officer

Sales and Service Consultant

Office and Client Coordinator - Brisbane

Program Accountant

Neuropsychologist - Forensic and Secure Services

Finance Business Partner

Unit Logistics Officer

Physiotherapist Graduate

QCE Chemistry Tutor

Accounting Manager

New Graduate Physiotherapist

Team Leader In Home Support

Channel Director - ANZ

Shotcrete Sprayers and Finishers - Brisbane

QCE Physics Tutor

Registered Nurse - Casual

I want to receive the latest job alert for it support entry level in milton, qld

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