In-Demand Compensation advisor Jobs in Bundoora, Vic

Customer Success Manager
AvePoint —Melbourne VIC
- Hybrid work
- Azure
- Customer service
- Salesforce
- Health insurance
- Tuition reimbursement
Quick Apply
14d
Client-Side Project Manager (Construction) - Melbourne VIC
SwitchCo Australia Pty Ltd —West Melbourne VIC
- $130,000 - $180,000 a year
- Full-time
- Engineering
- Education
- Construction experience
Quick Apply
Director – Civil Engineering Lead I Energy
AECOM —Docklands VIC
- Full-time
- Hybrid work
- Civil engineering
- Leadership
Manager, Capital Asset Advisory Services, Plant & Machinery Valuations
Alvarez & Marsal —Melbourne VIC
- AI
Technology Consultant I
Dynatrace —Melbourne VIC
- Full-time
- Hybrid work
- Azure
- Computer Science
- Writing skills
- Health insurance
- Annual leave
Principal Transmission Line Engineer I VIC
AECOM —Docklands VIC
- Full-time
- Hybrid work
- AutoCAD
- Engineering
- Bachelor's degree
Pavements Engineer | Melbourne
AECOM —Docklands VIC
- Full-time
- Hybrid work
- Construction experience
- Leadership
- Communication skills
5d
Client Partner - Uber Advertising
Uber —Melbourne VIC
- Full-time
- Sales
- Bachelor's degree
- No degree
Principal/Senior Strategic Planning Engineer
Stantec —Melbourne VIC
- Part-time
- Remote
- Microsoft Excel
- Engineering
- Data analysis skills
- Work from home
- Employee assistance program
Manager or Associate Director, Sale & Purchase Agreement (SPA) Advisory – Melbourne or Sydney
Alvarez & Marsal —Melbourne VIC
Lead Solutions Engineer, Strategic Accounts
Dynatrace —Melbourne VIC
- Full-time
- Hybrid work
- Computer science
- Azure
- Computer Science
- Travel reimbursement
- Health insurance
Data Engineering Lead
Infosys —Melbourne VIC
- $129,311 - $142,018 a year
- Azure
- AWS
- AI
- Health insurance
- Parental leave
11d
Growth Strategy Manager- Hindi Speaker
FeverUp —Melbourne VIC
- Full-time
- Hybrid work
- Spanish
- Engineering
- English
- Health insurance
- Gym membership
Quick Apply
Institutional Relations Senior Manager
FeverUp —Melbourne VIC
- Hybrid work
- Spanish
- English
- Business development
- Health insurance
- Gym membership
Quick Apply
Principal Civil Engineer - Infrastructure Design & Delivery - Relocate to Adelaide
AECOM —Melbourne VIC
- Full-time
- Hybrid work
- AutoCAD
- Civil engineering
- Relocation assistance
7d
Environmental Manager
AECOM —Docklands VIC
- Full-time
- Hybrid work
- Leadership
- Communication skills
SAP - Technology & Innovation Architect
Capgemini —Melbourne VIC
- Hybrid work
- AI
Professional Services Veterinarian
IDEXX —Mount Waverley VIC
- Full-time
- Communication skills
- Health insurance
- Parental leave
Senior Partner Manager
FeverUp —Melbourne VIC
- Full-time
- English
- Organisational skills
- Communication skills
- Health insurance
Quick Apply
Director – Structural Engineering Lead I Energy
AECOM —Docklands VIC
- Full-time
- Hybrid work

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Customer Success Manager

AvePoint -
Melbourne VIC

Quick Apply

Job Details

14 days ago

Benefits

Health insurance
Tuition reimbursement
Annual leave
Referral program

Qualifications

Azure
Customer service
Salesforce
Upselling
AWS
Education
Bachelor's degree
Customer relationship management
SharePoint
Communication skills

Full Job Description

About the position:

The Customer Success Manager (CSM) will be responsible for generating repeatable strategy of technology adoption for AvePoint customers. You must be able to understand the full sales cycle from both a sales and technical strategy perspective to liaise between internal and external stakeholders, such as customers, account managers and technical support engineers.

Key responsibilities:

Driving customer enablement through positive business outcomes that strengthen adoption, improve customer retention, and increase satisfaction

Developing and maintaining long-term relationships with key accounts; coordinating support efforts and organizing solution delivery whilst establishing and owning a trusted advisor relationship with your customers

Solving customer problems through active product fit analysis and alignment to business needs

Determining individualized customer success plans for your customers, utilizing net promoter score (NPS) metrics and other customer data

Working closely with account managers to understand the short-term and long-term sales strategies to identify keys areas to drive customer success through product adoption and satisfaction

Shepherding existing customers through contract renewal cycles and working with sales teams to execute renewals and cross/upsell.

Identifying and understanding a customer's adoption status and support history throughout the post-sales cycle; determining how to incorporate these elements into the overall customer success strategy

Pursuing strategy of goal attainment to rectify any hurdles and steer client towards success

Becoming an expert in the features and benefits of our applications

Delivering web-based and/or onsite product overviews and training sessions for clients

Provide advisory and consultancy with clients regarding AvePoint technologies

OK, I'm interested... is this the job for me?

We look for people who value agility, passion and teamwork; those who can bring fresh ideas to the table and want the opportunity to learn, grow, and expand their careers. Bring your aptitude and build upon what you do best for our customers, partners, team, and you.

What you will bring to our team:

Bachelor's degree or equivalent education

Several years of experience in a technical or business consulting role in SaaS industry, such as technical account management or business analysis

Strong customer satisfaction, customer service, adoption, and retention experience

Excellent written/verbal communication

Strong organization, presentation, and project management skills

Ability to work individually and within a highly collaborative global team setting

Willingness to learn and adapt in a fast-paced environment

Strong experience in communicating with different stakeholders and decision makers, both internally and externally

Expert at customer relationship management

Advanced ability to understand business objectives through requirements gathering and analysis

Knowledge in the following technical areas are a plus:

Understanding of Microsoft modern collaboration technologies such as SharePoint, Microsoft Teams

Any M365, Azure or Microsoft Certifications

Other cloud knowledge like Google workspace, Amazon Web Services, Salesforce cloud

Experience with customer telemetry systems like Gainsight

Benefits we offer:

Competitive market-based compensation

Career progression and internal mobility opportunities across our global footprint in North America, EMEA, and APAC

Work life balance through hybrid working model of 3 days a week in office

Generous PTO allowance incl. specific AvePoint Holidays (Birthday Day, Family Day, Holiday Half Day, Community Outreach Half Day!)

Private Health Insurance

Mobile Phone Plan Reimbursement

Tuition Reimbursement

Dedication Awards

Employee Referral Program

...and much more!

AvePoint is proud to employ talent from many different backgrounds, experiences, and identities. We believe that diversity and inclusion drives our success and is at the core of how we hire, communicate, and collaborate to deliver value and excellence. We are committed to fostering an environment where people can bring their whole selves to work and feel a sense of belonging, and we continue to work toward creating a workforce that represents the diversity of our customers and communities.

#LI-HR1

Any personal data you share with us during the application process will be processed strictly in compliance with applicable data protection laws and our Privacy Notice.

Quick Apply

Refine Your Search

compensation advisor jobs in bundoora, vic

Customer Success Manager

Client-Side Project Manager (Construction) - Melbourne VIC

Director – Civil Engineering Lead I Energy

Manager, Capital Asset Advisory Services, Plant & Machinery Valuations

Technology Consultant I

Principal Transmission Line Engineer I VIC

Pavements Engineer | Melbourne

Client Partner - Uber Advertising

Principal/Senior Strategic Planning Engineer

Manager or Associate Director, Sale & Purchase Agreement (SPA) Advisory – Melbourne or Sydney

Lead Solutions Engineer, Strategic Accounts

Data Engineering Lead

Growth Strategy Manager- Hindi Speaker

Institutional Relations Senior Manager

Principal Civil Engineer - Infrastructure Design & Delivery - Relocate to Adelaide

Environmental Manager

SAP - Technology & Innovation Architect

Professional Services Veterinarian

Senior Partner Manager

Director – Structural Engineering Lead I Energy

I want to receive the latest job alert for compensation advisor in bundoora, vic

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