In-Demand Client onboarding Jobs in Canberra Act

Experienced Treatment Coordinator
Bruce Dental Practice Pty Ltd —Canberra ACT
- $45 - $55 an hour
- Full-time
- Anatomy knowledge
- Sales
- Medical office experience
Quick Apply
4h
Cyber Security Engineer
Macquarie Technology Group —Canberra ACT
- Full-time
- Azure
- AWS
- AI
Quick Apply
Head Veterinary Nurse
Vets Central —Canberra ACT
- Weekend availability
- Clinic
- Leadership
- Communication skills
- Parental leave
- Employee assistance program
Quick Apply
Rehab Counsellor / Registered Psychologist
Beneco —Canberra ACT
- Full-time
- Hybrid work
- Bachelor's degree
- Psychology
- Communication skills
- Work from home
Quick Apply
Occupational Therapist
Inspire Allied Health and Education Group —Gungahlin ACT
- $65,000 - $100,000 a year
- Part-time
- Bachelor's degree
- Organisational skills
- In-person
- Travel reimbursement
- Work from home
Quick Apply
13d
Lead Engineer- Azure Cloud & DevOps
LAB3 —Canberra ACT
- Full-time
- Azure
- DevOps
- SQL
Quick Apply
6d
Principal Highways Engineer
AECOM —Canberra ACT
- Full-time
- Hybrid work
- Civil engineering
- Bachelor's degree
- Civil Engineering
Exercise Physiologist
Altius Group —Canberra ACT
- Full-time
- Hybrid work
- Bachelor's degree
- Communication skills
Quick Apply
Implementation Specialist - Karbon Expert (Contract)
Karbon —Canberra ACT
- Contract
- Remote
- AI
- Communication skills
- Annual leave
- Parental leave
Quick Apply
4h

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Experienced Treatment Coordinator

Bruce Dental Practice Pty Ltd
Canberra ACT

Quick Apply

Job Details

Permanent | Full-time
$45 - $55 an hour
4 hours ago

Qualifications

Anatomy knowledge
Dental assisting
Sales
Medical office experience
Certificate III
Sales pipeline
Leadership
Medical terminology
Communication skills

Full Job Description

Key responsibilities include:

Developing authentic relationships with patients and establishing trust throughout their treatment journey
Taking the time to understand each patient’s individual needs, objectives, concerns and any obstacles to treatment
Communicating treatment recommendations clearly, including the proposed plan and required next steps
Discussing treatment costs, payment methods and available financing options with patients
Supporting patients with payment arrangements and, where applicable, early release of superannuation options
Responding to patient enquiries and providing reassurance when concerns or questions arise
Preparing tailored patient resources and treatment-planning information to support informed decision-making
Facilitating treatment acceptance and ensuring a smooth transition to the scheduling team
Maintaining contact with patients who require additional time before committing to treatment
Providing consistently high-quality communication while keeping patient information and records accurate and up to date
Managing and progressing your patient pipeline to ensure all potential treatment opportunities are appropriately followed up
Tracking treatment acceptance rates and reviewing individual performance against agreed outcomes
This role extends well beyond administration. Treatment Coordinators are an integral part of delivering an outstanding patient experience while also contributing directly to the continued growth and success of the practice.

Who We’re Looking For

We’re seeking a confident and people-focused professional who can:

Communicate effectively with a wide range of patients and personality types
Build genuine connections and create a sense of trust and comfort from the outset
Have confident, respectful conversations about complex treatment options and significant financial commitments
Bring a results-focused and commercially aware mindset to the role
Work comfortably with agreed targets, KPIs and performance expectations
Stay organised and consistent when managing patient follow-up and ongoing communication
Understand the underlying concerns that may prevent a patient from proceeding and work with them to identify suitable solutions
Present themselves professionally and communicate with confidence in a consultation setting
Be open to feedback, coaching and continuous development in treatment coordination and communication
Take responsibility for managing their patient pipeline and achieving positive outcomes
Previous experience in treatment coordination, dentistry, healthcare, consultative sales or another high-value client-facing role will be considered highly beneficial

While dental experience is an advantage, it is not essential. We place equal value on strong communication, emotional intelligence, organisation, professionalism and the ability to build meaningful trust with patients.

What We Offer

Earning potential of $45-55 per hour, combining a base rate with performance-based incentives
A results-focused incentive program designed to recognise and reward performance
Comprehensive onboarding and training across our treatment coordination processes and patient journey
Ongoing training in communication, consultation and sales techniques
Access to professional development opportunities and relevant external education
Experience across a broad range of dentistry, including comprehensive, cosmetic, implant and surgical treatments
Contemporary systems and technology designed to streamline patient communication and follow-up
Guidance and support from an experienced clinical and leadership team
A genuine pathway to becoming a highly skilled and successful Treatment Coordinator

We are committed to investing in our people and developing their capabilities. We’re looking for someone who is eager to become highly proficient in treatment coordination and make a meaningful impact, rather than simply completing the day-to-day requirements of the position.

If you’re an engaging communicator who enjoys working towards meaningful results and genuinely cares about helping patients take the next step towards treatment that can positively impact their health, wellbeing and confidence, we’d be keen to hear from you.

To apply: Please provide your resume along with a short cover letter outlining your relevant experience in treatment coordination, sales or patient/client communication, and why you believe you would be a strong fit for this position.

Pay: $45.00 – $55.00 per hour

Work Location: In person

Quick Apply

Refine Your Search

client onboarding jobs in canberra act

Experienced Treatment Coordinator

Cyber Security Engineer

Head Veterinary Nurse

Rehab Counsellor / Registered Psychologist

Occupational Therapist

Lead Engineer- Azure Cloud & DevOps

Principal Highways Engineer

Exercise Physiologist

Implementation Specialist - Karbon Expert (Contract)

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