In-Demand Desktop support Jobs in Geebung, Qld

Team Lead Support Analyst- Centrered IT
Lyra Technology Group —Brisbane QLD
- Full-time
- Hybrid work
- Azure
- IT
- Computer skills
Quick Apply
19h
Coordinator - Technical Operations - IT - Fisherman Island - Oceania - APAC
DP World Brisbane Pty Limited —Brisbane QLD
- Full-time
- Microsoft Office
- Administrative experience
- Scripting
Quick Apply
11d
Senior UX/UI Designer
Auto & General Holdings —Toowong QLD
- In-person
- AI
- Communication skills
- Parental leave
- Employee discount
Quick Apply
Production Assembler - 6 months contract
Emesent —Brisbane QLD
- Full-time
- Schematics
- Assembly
- AI
- Employee assistance program
Software Engineer
Emesent —Brisbane QLD
- Full-time
- Computer Science
- AWS
- No degree
- Employee assistance program
Manager - Workplace Technology
GHD —Brisbane QLD
- Hybrid work
- Azure
- SharePoint
- Construction experience
Senior Operations Analyst
Arup —Brisbane QLD
- Hybrid work
- Azure
- Administrative experience
- AWS
- Profit sharing
- Parental leave
13h
QLD Field Engineers Team Leader
St Vincent's Health Australia —Brisbane QLD
- Weekend availability
- Education
- Communication skills
3d
Endpoint Engineering Specialist
Datacom —Brisbane QLD
- Full-time
- Hybrid work
- Azure
- Management
Quick Apply
13d
Health Fund Audit and Assurance Lead
UnitingCare —Brisbane QLD
- Full-time
- Microsoft Excel
- Microsoft Office
- Administrative experience
- Health insurance
- Parental leave
10d
Infrastructure Engineer
REDD Digital —Brisbane QLD
- Full-time
- Azure
- AWS
- Scripting
Quick Apply
Business Development Manager, Government
Sparke Helmore Lawyers —Brisbane QLD
- Full-time
- Marketing
- Business development
- Communication skills
10d
Senior Software Engineer, Windows/Desktop Applications - Brisbane, Australia
Speechify —Brisbane QLD
- Remote
- Doctoral degree
- APIs
- AI
11d
Ecologist
AECOM —Fortitude Valley QLD
- Full-time
- Hybrid work
- Communication skills
Director of Cybersecurity
Emesent —Brisbane QLD
- Full-time
- AI
- Leadership
- Employee assistance program
Field Engineer Brisbane
ITSM Corporation —Brisbane QLD
- Management
Licensed Surveyor
MNG —Brisbane QLD
- $140,000 - $200,000 a year
- Full-time
- CAD
- Microsoft Office
- Analysis skills
3d
Senior Health & Safety Consultant
WSP —Brisbane QLD
- Analysis skills
- Communication skills
- Employee stock purchase plan
Senior C# Software Engineer (C++ experience required)
RPMGlobal Holdings Limited —Brisbane QLD
- Full-time
- Azure
- Analysis skills
- No degree
Endpoint Engineering Team Leader
Datacom —Brisbane QLD
- Weekend availability
- Hybrid work
- Azure
- Management
- Analysis skills
Quick Apply

I want to receive the latest job alert for desktop support in geebung, qld

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

desktop support jobs near geebung, qld

Senior Software Engineer jobs in Brisbane QLD

Business Development Manager jobs in Brisbane QLD

Infrastructure Engineer jobs in Brisbane QLD

Auditor jobs in Brisbane QLD

Engineer jobs in Brisbane QLD

Surveyor jobs in Brisbane QLD

Software Engineer jobs in Brisbane QLD

Senior Social Worker jobs in Sydney Nsw

Business Analyst jobs in Gold Coast Qld

Senior Operations Analyst jobs in Toukley Nsw

Senior Operations Analyst jobs in Sydney Nsw

Senior Operations Analyst jobs in Perth Wa

Senior Operations Analyst jobs in Stepney Sa

Senior Software Engineer jobs in Cabramatta Nsw

Entry Level Engineer jobs in Sydney Nsw

Student Engineer, Cadet jobs in Sydney Nsw

Geotechnical Engineer jobs in Melbourne Vic

Senior Software Engineer jobs in Sydney Nsw

Construction Manager jobs in Sydney Nsw

Business Development Manager jobs in Innaloo Wa

Team Lead Support Analyst- Centrered IT

Lyra Technology Group
Brisbane QLD

Quick Apply

Job Details

Permanent | Full-time
19 hours ago

Qualifications

Azure
IT support
IT
Computer skills
Communication skills

Full Job Description

Lyra Technology Group is a private equity-backed holding company that invests in and operates industry leading technology service businesses. Our companies are operated independently by exceptional management teams. Companies that join our group retain the employees, name, and culture that have made them successful. As a platform of Evergreen Services Group, we never divest from businesses we partner with and approach every decision with the goal of driving sustainable and healthy growth over the long term.

About The Position

One of our operating companies, Centrered IT, is looking for a Team Lead Support Analyst in Brisbane.

This is a client-facing leadership role where you will be the primary point of contact for service escalations, providing technical guidance to Support Analysts and helping clients get the most from their IT environment.

You will be working full-time on-site with one of Centrered's largest clients, while working closely with the IT team and key client stakeholders.

As a senior member of the Managed Services team, you will provide leadership, mentoring and escalation support to analysts while maintaining strong relationships with clients.

Responsibilities:

Provide technical leadership, guidance and mentoring to Support Analysts, including pod leadership where required.
Act as a key escalation point for complex client issues.
Lead and mentor Incident, Problem and Change Management processes.
Analyse technical issues and perform root cause analysis.
Support the design, planning and enhancement of ICT network architectures.
Install and configure routers, firewalls, switches, cabling and other network devices.
Maintain core server architecture, including patching, updates, servicing and planned upgrades.
Maintain and manage Microsoft 365 environments and backup solutions.
Support cyber security initiatives and promote a “security first” approach.
Undertake capacity planning and reporting on core systems.
Drive the effective use of existing and emerging technologies to achieve business outcomes.
Provide telephone, face-to-face and remote support, including site visits where required.
Maintain accurate technical and customer-facing documentation.
Build and maintain strong client relationships through consistent, professional and responsive service.
Promote collaboration and teamwork across the Managed Services team and wider business.

Skills required

5-10 years’ experience in an IT support or managed services environment.
Previous experience leading, mentoring or managing an IT support team.
Strong experience handling technical escalations from support team members.
Solid computer and IT skills.
Experience working in a Managed Service Provider (MSP) environment is highly desirable.
Strong understanding of Microsoft 365 environments.
Experience with Windows 10/11, Windows Server and Active Directory/Azure Active Directory.
Experience with networking technologies, including routers, switches and firewalls.
Strong problem-solving and root cause analysis skills.
Excellent communication and client relationship skills.
Ability to work collaboratively while taking ownership of escalated issues.
Ability to travel or attend client sites as required.
Relevant IT certifications or a willingness to undertake certification training.

Benefits

Dedicated professional development time
Brisbane-based, client-site position.
Certification training every week to support your professional development.
1-2 days WFH per week after probation.
Career progression opportunities within Centrered IT.
The opportunity to work closely with one of our largest clients and key stakeholders.

Company Overview

Please visit https://lyratechgroup.com/careers/ for more information

Quick Apply

Refine Your Search

desktop support jobs in geebung, qld

Team Lead Support Analyst- Centrered IT

Coordinator - Technical Operations - IT - Fisherman Island - Oceania - APAC

Senior UX/UI Designer

Production Assembler - 6 months contract

Software Engineer

Manager - Workplace Technology

Senior Operations Analyst

QLD Field Engineers Team Leader

Endpoint Engineering Specialist

Health Fund Audit and Assurance Lead

Infrastructure Engineer

Business Development Manager, Government

Senior Software Engineer, Windows/Desktop Applications - Brisbane, Australia

Ecologist

Director of Cybersecurity

Field Engineer Brisbane

Licensed Surveyor

Senior Health & Safety Consultant

Senior C# Software Engineer (C++ experience required)

Endpoint Engineering Team Leader

I want to receive the latest job alert for desktop support in geebung, qld

Related Searches

Explore jobs in more locations

Company Overview

Job Seeker Tools

Employer Tools

Browse

Stay Connected