Koala is a global furniture brand bringing Australian design and innovation to the world. We create forward-thinking products that solve problems for people and homes everywhere, driven by our purpose to make the world a more comfortable place.
We’ve always believed in doing things differently, whether in the way we develop products, how we do people and culture, or the way we bring the brand to life. That mindset has fuelled our growth, helping us disrupt categories in ways that are creative, bold and often unexpected. While we’re a household name in Australia, our journey on the global stage is only just beginning.
Since launching in 2015, our furniture has reached homes across Australia, Japan, the US and the UK. As a B Corp-certified, customer-obsessed, and data-led company, we’re committed to revolutionising furniture for generations to come through design, innovation, and meaningful sustainability.
Role Description
Create high-quality digital experiences and creative assets that bring Koala’s products, campaigns and brand to life across web and digital channels. This role combines strong visual design craft with motion, digital production, AI-assisted creative workflows and practical web design skills.
The Digital Designer will collaborate across design, marketing, engineering, 3D and content teams, helping turn creative direction and business requirements into polished, production-ready digital work. The role is suited to a multidisciplinary designer who is comfortable moving between website design, motion graphics, asset preparation and light UI work.
Key Responsibilities
Design visually polished digital experiences across Koala’s website, landing pages, product pages, campaign pages and other customer-facing digital touchpoints.
Translate creative direction, campaign requirements and content into clear, engaging digital layouts.
Apply practical web and e-commerce design principles including hierarchy, content flow, responsive behaviour and clear calls to action.
Create motion graphics, animations and lightweight interactive content for web, campaigns and product launches.
Prepare, resize, crop, optimise and export digital assets for web and other digital channels.
Work with photography, product renders, 3D assets and campaign imagery to create production-ready creative.
Comfortable using AI-assisted creative tools and workflows.
Experiment with emerging creative technologies, automation and internal tooling to improve production quality and efficiency.
Use internal scripts, CLI tools and documented technical workflows to process and prepare digital assets.
Create light UI and component-based design work where required, working within existing design systems and patterns.
Ensure designs and assets are appropriately prepared for responsive implementation across mobile and desktop.
Collaborate closely with UX/UI designers, developers, marketers, 3D artists and other stakeholders throughout delivery.
Support implementation through design review, asset QA and resolution of visual issues.
Manage multiple design and production priorities while maintaining a high standard of craft and attention to detail.
Help improve Koala’s digital production standards, workflows and ways of working.
Ideal background
Relevant experience in digital design, visual design, web design, motion design or a related discipline, typically two to four years.
A portfolio demonstrating strong visual design craft across web, digital campaigns and customer-facing experiences.
Strong practical experience using Figma and Adobe Creative Suite or equivalent design tools.
Experience designing responsive websites across mobile and desktop.
Experience creating motion graphics and animation using After Effects or similar tools.
Strong image editing, compositing and digital production skills.
Experience preparing and optimising imagery and other assets for web environments.
Experience working with photography, product imagery, 3D renders or campaign creative.
Good understanding of typography, layout, composition, hierarchy and visual storytelling.
Practical understanding of web asset formats, resolution, compression and responsive imagery.
Comfortable experimenting with new tools, workflows and emerging creative technologies.
Comfortable using a terminal and running documented CLI commands or scripts; coding ability is not required.
Working understanding of responsive web design, HTML, CSS and component-based interfaces is highly regarded.
Experience working within an established design system is highly regarded.
Exposure to e-commerce, retail or other fast-moving digital environments is highly regarded.
Perks and Privileges
Koala is only great when its employees are happy; and we’re one happy bunch!
Hybrid working - We’re mixing it up with ~3 days back in the Alexandria Treehouse (office) and work from bed/home (WFB)
Take a break - Generous time off - volunteer, parental, Koala life leave and more to help keep your work-life balance, balanced.
Treehouse goods - Fully stocked kitchen with an emphasis on healthy local produce, think bougie brekky, salad bar, kombucha on tap, monthly barbies and more.
Pet-friendly - The Koala Treehouse is as pet-friendly as they get!
Surprise & delight - The two-word combo at the core of everything we do. All Koalas can expect to enjoy free Koala products with ‘mates rates’ for your friends and fam.
Support & wellbeing - Our employee experience respects and embraces all families, formed, found and evolving. You’ll have access to our Employee Assistance Program, which includes unlimited sessions for financial, work, relationship, family or wellbeing support.
Accelerate your career - via our Learning Management platform, as well as individual and team growth budgets and dedicated days.
Community & connection - We believe that simply doing ‘no harm’ isn’t good enough So, how are we doing our part? BCorp Certified, WWF Partnership, volunteer days, a member of SoftLanding, 1% and so much more.
All in all, the Koala Community is a great place to hang out and belong to!
Why Join Koala?
At Koala, we do things a little differently and we don’t shy away from the fact that we expect a lot from our employees! We have no ego; we seek feedback that grows us; and we have a strong bias for action. We want you to challenge expectations, always look to make a difference and give us something different from the norm. We want people that bring great energy, that have a long-game focus and are always trying to find new angles and approaches to the way we work. We're a team full of entrepreneurial spirit and have a relentless focus on 'what's next' but while always reviewing 'what's been done' and learning, growing and adapting. Honesty and empathy drive everything we do, as well as a total focus on exceeding our customers’ expectations. So if you feel like this could be you... well what the bloody hell are you waiting for? Drop us a line, and let's see what you've got! ;)
There’s no such thing as a ‘perfect’ candidate, Koala is a place where everyone has opportunity. So however you identify and whatever background you bring with you, please apply if this is a role that would make you excited to come into work every day. We’re an equal opportunity employer, and recognise that a diverse workforce is crucial to our success as a business.
