In-Demand Customer service agent Jobs in Perth, Wa

Passenger Service Agent
Swissport International AG —Perth WA
- Part-time
- English
- Time management
- Paid training
- Opportunities for advancement
14d
Guest Services Agent
AccorHotel —Perth WA
- Customer service
- Microsoft Office
- Communication skills
Quick Apply
7d
Field Agent / Assistant Bailiff
Credit Corp —Perth WA
- Microsoft Excel
- Microsoft Outlook
- Communication skills
4d
Registered Migration Agent
Red Earth Education and Migration Agents —Perth WA
- $80,000 - $120,000 a year
- Full-time
- Customer service
- In-person
- Communication skills
Quick Apply
5d
Front Office Manager - Mercure Perth on Hay
MERCURE —Perth WA
- Full-time
- Microsoft Outlook
- Microsoft Office
- Communication skills
Quick Apply
7h
Pr. Delivery Consultant AIML, AWS Professional Services
Amazon Web Services Australia Pty Ltd —Perth WA
- Full-time
- Computer Science
- AWS
- Bachelor's degree
13d
Senior Migration Agent
Capricorn —Perth WA
- Full-time
- Analysis skills
- Communication skills
Quick Apply
7d
Senior Business Banking Manager, Multiple Roles in Commercial Broker & Origination
ANZ Banking Group —Perth WA
- Full-time
- Management
- Business development
- Bachelor's degree
12d
Buyer's Agent - Mobile
Aussie —Perth WA
- Full-time
- Negotiation
Quick Apply
Buyer's Agent - Perth
Aussie —Perth WA
- Full-time
- Hybrid work
- Negotiation
Quick Apply
Quarantine Washbay Operator
Qube —North Fremantle WA
- Full-time
- Forklift
- Communication skills
14d
Mortgage Brokers
Aussie —Perth WA
- Full-time
- Remote
- Sales
- Customer service
- Finance
Quick Apply
Rural Sales Executive
Howden Group Holdings —Perth WA
- Full-time
- Hybrid work
- Sales
- Communication skills
- Negotiation
Mortgage Broker - Perth
Aussie —Perth WA
- Full-time
- Remote
- Sales
- Customer service
- Finance
Quick Apply
Mortgage Broker NOR
Royal Automobile Club of WA —West Perth WA
- Full-time
- Finance
- Financial services
- Communication skills
Copilot & Agents Cloud Solution Architect
Microsoft —Perth WA
- Full-time
- Azure
- Management
- Computer Science
4d
Lvl 2 Systems Engineer
Troppus IT & Management —Kewdale WA
- Urgently hiring
- Management
- Organisational skills
- Communication skills
Enabling Lead - Power Platform Engineer
Chorus Australia —Perth WA
- $150,000 - $170,000 a year
- Full-time
- Hybrid work
- Azure
- Management
- Analysis skills
Quick Apply
Sr Delivery Consultant: Agentic AI FullStack SDE, AWS Professional Services
Amazon Web Services Australia Pty Ltd —Perth WA
- Full-time
- Master's degree
- AWS
- Software development
Site Reliability Engineer II, APAC
Jamf —Perth WA
- On call
- Remote
- Writing skills
- AWS
- AI
14d

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Passenger Service Agent

Swissport International AG -
Perth WA

Apply Now

Job Details

Permanent | Part-time
14 days ago

Benefits

Paid training
Uniform provided
Opportunities for advancement
On-site parking

Qualifications

English
Driver Licence
Time management

Full Job Description

Overview:

Are you ready to take flight in a dynamic and fast-paced aviation industry? As a global leader in aviation services, Swissport provides Ground Handling, Cargo Handling, and Passenger Services to over 300 million passengers annually. Our mission is simple – “To provide the aviation industry with consistent and tailor-made solutions around the globe, for a better customer experience.”

We believe that our people are what differentiates us from our competition. At Swissport, we are driven by our core values of Show You Care, Do the Right Things and Win as a Team, and we are currently seeking dedicated individuals, who align with these values, to join our team at various locations across the globe.

Job Summary

Passenger Service Agents play a crucial role in ensuring a seamless and pleasant experience for passengers, from the terminal to the aircraft. Our Passenger Service team is renowned for their helpfulness, extensive knowledge, and courteous demeanor, always treating each passenger with kindness, respect, and a warm smile.

Working as a cohesive unit, we emphasise collaboration while maintaining an unwavering commitment to safety and punctuality. In the dynamic, safety-oriented environment of the airport, our team consistently delivers reliable and efficient services on behalf of the many airlines that depend on Swissport for ground handling services.

Work hours are flexible to align with airline schedules, which include early mornings, late-night shifts, and weekends, ensuring we meet the needs of our passengers at all times.

Your activities

Assist passengers during check-in, boarding and disembarkation.
Handle the check-in process, including verifying tickets, issuing boarding passes and checking luggage.
Provide accurate flight information to passengers, including updates on delays, cancellations and gate changes.
Resolve passenger complaints and issues efficiently and professionally.
Offer support and answer questions regarding flight schedules, fares, routes and policies.
Assist passengers with special needs, including unaccompanied minors, elderly passengers and those requiring wheelchair assistance.
Assist with luggage drop offs through the check-in process.
Ensure compliance with security procedures and protocols, including screening passengers and luggage.
Coordinate with other airport personnel and departments to ensure smooth operations and customer satisfaction.
Provide assistance and support during emergencies, including medical incidents and flight diversions.
Maintain accurate records and documentation for all transactions and customer interactions.
Utilise language skills to assist international passengers and communicate effectively with diverse customers

Your profile

Committed to delivering exceptional and safe service.
Strong interpersonal skills and a team player.
Demonstrates a strong work ethic and a desire for learning and advancement.
Maintains composure under pressure and presents themselves with confidence.
Upholds excellent presentation and grooming standards.
Exhibits organisational and effective time management skills.
Physically capable of handling passenger baggage and operating wheelchairs when required.
Fluent in English (additional languages welcomed).
Confidence in using software and technology – Intermediate skills required.
Australian Citizen/Resident with unlimited work rights.
Possession of a valid Australian driver's license and reliable transportation.
Must be 18 years of age or older.

What we offer

On-site employee parking available.
Uniforms provided.
Opportunities for career advancement.
Accrual of annual and personal leave.
Comprehensive & paid training and ongoing support provided.

At Swissport, we believe in diversity, equal opportunity, and the power of our values to drive our success. We are committed to providing a workplace that fosters inclusion and where all qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

Visit our website at Swissport Careers to learn more about Life at Swissport.

Join Swissport today and be part of a team that connects the world of aviation!

Only permanent residents of Australia or New Zealand, or those who have the right to work in Australia or New Zealand may apply.

Apply Now

Refine Your Search

customer service agent jobs in perth, wa

Passenger Service Agent

Guest Services Agent

Field Agent / Assistant Bailiff

Registered Migration Agent

Front Office Manager - Mercure Perth on Hay

Pr. Delivery Consultant AIML, AWS Professional Services

Senior Migration Agent

Senior Business Banking Manager, Multiple Roles in Commercial Broker & Origination

Buyer's Agent - Mobile

Buyer's Agent - Perth

Quarantine Washbay Operator

Mortgage Brokers

Rural Sales Executive

Mortgage Broker - Perth

Mortgage Broker NOR

Copilot & Agents Cloud Solution Architect

Lvl 2 Systems Engineer

Enabling Lead - Power Platform Engineer

Sr Delivery Consultant: Agentic AI FullStack SDE, AWS Professional Services

Site Reliability Engineer II, APAC

I want to receive the latest job alert for customer service agent in perth, wa

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