In-Demand Finance officer Jobs in Springwood, Qld

Customer Relationship Specialist - 116 Queen Street
Bank of Queensland —Brisbane QLD
- Full-time
- Customer service
- Parental leave
- Employee assistance program
5d
Finance Officer
Skyarch Medical Clinic —Brisbane Adelaide Street QLD
- $60,000 - $75,000 a year
- Part-time
- In-person
- Annual leave
- Professional development assistance
Quick Apply
Finance Officer
CPL - Choice, Passion, Life —Brisbane QLD
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Office
Quick Apply
10d
Accounts Receivable and Billing Officer
Adventist Retirement Plus —Spring Hill QLD
- Full-time
- Microsoft Excel
- Communication skills
4d
Principal Financial Accountant
Queensland Government —Brisbane QLD
- Leadership
13d
Customer Service Officer
Icon Group —Brisbane QLD
- Contract
- Customer service
- Administrative experience
- Computer skills
Administration & Systems Officer
Employment Hero —Brisbane QLD
- $70,000 - $80,000 a year
- Full-time
- Hybrid work
- CRM software
- Customer service
- Administrative experience
2d
Group Payroll Officer
DCOH —Brisbane QLD
- Full-time
- Master's degree
- Communication skills
- Time management
Quick Apply
13d
Workers' Compensation Audit & Compliance Officer
DXC Technology —Brisbane QLD
- Full-time
- Microsoft Office
- In-person
- Communication skills
Accounts Officer
SunPork Group —Eagle Farm QLD
- Part-time
- Microsoft Excel
- Microsoft Outlook
- ERP systems
- Employee discount
Finance Officer
Bolton Clarke —Brisbane QLD
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Microsoft Office
- Health insurance
- Employee assistance program
2d
Project Officer
Mater Group —South Brisbane QLD
- $54.57 - $59.38 an hour
- Full-time
- Experience working with children
- Construction experience
- Communication skills
- Health insurance
- Employee assistance program
3d
Payroll Officer
Thiess —Brisbane QLD
- Full-time
- Communication skills
3d
Traineeship in Business Administration
East Coast Apprenticeships —Moorooka QLD
- Full-time
- Microsoft Office
- Computer skills
- In-person
- Employee assistance program
Quick Apply
3d
Payroll Compliance Officer
Dovida —Toowong QLD
- Full-time
- Hybrid work
- Microsoft Excel
- Work from home
Quick Apply
Senior Administration Support Officer
Mater Group —Springfield QLD
- $39.79 - $44.25 an hour
- Weekend availability
- Microsoft Office
- Administrative experience
- Experience working with children
- Health insurance
- Employee assistance program
5d
Custodial Correctional Officer
Queensland Government —Brisbane QLD
- Call employer
- No experience needed
- Paid training
- Relocation assistance
Senior Payroll Officer
99 Bikes —Bowen Hills QLD
- Full-time
- Microsoft Excel
- In-person
4d
Senior Payroll Officer
Cleanaway —Milton QLD
- Full-time
Senior FP&A Analyst
Megaport —Brisbane QLD
- Full-time
- Hybrid work
- Microsoft Excel
- Finance
- Bachelor's degree
- Parental leave
5d

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Customer Relationship Specialist - 116 Queen Street

Bank of Queensland -
Brisbane QLD

Apply Now

Job Details

Full-time
5 days ago

Benefits

Parental leave
Employee assistance program
Salary packaging
Insurance services

Qualifications

Customer service

Full Job Description

About the Role

As a Customer Relationship Specialist, you’ll be the welcoming face of BOQ in our Queen Street branch.

You’ll work closely with the Branch Manager and a supportive team to deliver exceptional service by identifying and responding to customers’ financial needs.

Your day-to-day will involve engaging customers in meaningful conversations to uncover their current and future goals, then matching them with the right banking solutions. You’ll manage loan maintenance requests such as top-ups, pricing adjustments, and variations, ensuring a smooth and transparent experience for the customer.

You’ll also play a key role in identifying opportunities for referrals to specialist teams, including Home Lending and Business Banking, to ensure customers receive the most comprehensive support. As part of your proactive rhythm, you’ll maintain regular contact with new and existing customers, manage leads, and book appointments to deepen relationships and drive retention.

In addition to customer-facing responsibilities, you’ll support the development of your team by coaching Customer Service Officers on quality conversations, lead identification, and service excellence.

You’ll also champion digital banking tools, helping customers build confidence in managing their finances online.

This role is a launchpad for a future in lending, with structured training in lending fundamentals and a clear pathway toward becoming a Lending Specialist.

About You

You’re a confident communicator with a genuine passion for helping people.

You’ll thrive in this role bringing previous experience in customer service, ideally within banking or financial services. Exposure to consumer lending is a plus.

You approach challenges with a proactive, solutions-focused mindset and a “can-do” attitude.

Your attention to detail and ability to navigate financial systems with ease will help you succeed, along with a collaborative spirit and a drive to go above and beyond for customers and colleagues.

Most importantly, you’ll be part of a transformation journey that’s reshaping the future of banking.

If you're ready to dive in and make a real impact, we’d love to hear from you!

About us

BOQ Group is a truly unique group of challenger brands with a purpose – to provide a genuine alternative to Australian financial services for customers and employees.

Our family of brands (Bank of Queensland (BOQ), ME Bank, Virgin Money Australia, BOQ Specialist), each come with their own defined customer audience and brand personality, but share one goal – to build social capital through banking. That’s creating trust with customers, exploring staff potential and believing that tiny gestures and big ideas can change the world for communities.

BOQ Group’s inclusive vision is to foster a workspace that values and leverages difference and creates new possibilities, a place where our people feel confident to bring their best selves to work every day. We embrace difference and believe that our workforce should reflect the customers and communities that we serve.

In 2023, we successfully implemented an innovative Reconciliation Plan, driving positive change and promoting inclusivity across BOQ Group.

Our perks

At BOQ Group, we are passionate about creating an exceptional work environment that nurtures both your professional and personal growth.

Our comprehensive benefits package is designed to enhance your well-being, provide financial security, and foster a sense of community and inclusion. Here are just some of the fantastic perks you can enjoy as part of our team:

Flexible working arrangement - Balance your work and personal life with ease.
Discounted financial products - Enjoy exclusive rates on our financial services across the Group.
Salary sacrificing options - Maximise your take-home pay with our salary packaging options.
Paid parental leave with no minimum requirements - Spend quality time with your new family member without any worries.
Purchase additional annual leave - Need more time off? You can buy extra leave days.
Discounted private health insurance plan - Take care of your health with our special rates.
Employee Assistance Program (EAP) - Access confidential support for personal and professional challenges for you and your family
Access to employee network groups - Connect with peers through our First Nations Reconciliation, LGBTQIA+, Multicultural, Gender, Early Careers, and accessibility groups.
Pride in Diversity membership: We are proud members of Pride in Diversity and actively participate in the Australian Workplace Equality Index.

We are committed to creating a workplace where everyone feels valued and supported. Join us and be part of a company that truly cares about its people and community!

How to apply

To apply for this role, follow the links.

BOQ Group is committed to diversity and an inclusive workforce. Aboriginal and Torres Strait Islander People are encouraged to apply.

We celebrate, value and include people of all backgrounds, gender and expressions, sexualities, cultures, bodies and abilities. When you apply, you are welcome to tell us the pronouns you use and please let us know any reasonable adjustments you may need during the interview process.

If you are successful for a role with BOQ Group, it is a condition of employment that background screening is completed to ensure that the Bank complies with its obligations under the Anti-Money Laundering and Counter Terrorism Financing Act. These checks may include, but are not limited to identity, verification, reference checks, criminal background checks, immigration checks, verification of academic qualifications, bankruptcy checks.

Please no agency applications.

Apply Now

Refine Your Search

finance officer jobs in springwood, qld

Customer Relationship Specialist - 116 Queen Street

Finance Officer

Finance Officer

Accounts Receivable and Billing Officer

Principal Financial Accountant

Customer Service Officer

Administration & Systems Officer

Group Payroll Officer

Workers' Compensation Audit & Compliance Officer

Accounts Officer

Finance Officer

Project Officer

Payroll Officer

Traineeship in Business Administration

Payroll Compliance Officer

Senior Administration Support Officer

Custodial Correctional Officer

Senior Payroll Officer

Senior Payroll Officer

Senior FP&A Analyst

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