Business Support Officer – Digital and Technology Services
- Salary Range Band 5 $84,826 - $97,810 (pro rata) plus 12% Super
- Part-time (3 days), 12-month temporary position
- Located at St Kilda Town Hall with flexible working arrangements possible.
About the Organisation
The City of Port Phillip is an inner-city council with around 1000 employees who deliver more than 100 programs and services to our residents, businesses and visitors. These range from childcare and immunisations, to libraries, management of parks and open space, rubbish collection, road maintenance and more. City of Port Phillip has zero tolerance for child abuse and is a committed Child Safe organisation.
About the Role
As the key business support specialist within the DTS department, you will take ownership of purchasing, contract administration, invoice management, and financial processes. You will be the go-to person for ensuring our technology procurement activities are compliant, efficient, and well managed.
Working closely with the Chief Information Officer, DTS leadership team, Finance, Procurement, vendors, and internal stakeholders, you'll help maintain strong governance while supporting a dynamic and innovative technology environment. Duties:
- Managing technology-related purchasing, requisitions, purchase orders, and invoice processing.
- Supporting contract administration and monitoring through Council’s Procurement and Contract Management System, OneCouncil.
- Ensuring timely and compliant payments to technology vendors.
- Providing guidance and support to staff on procurement and purchasing processes.
- Maintaining strong procurement practices that align with Council policy and minimise risk.
Skills and Experience
- Experience in administration within a corporate, government, or professional environment.
- Strong financial systems skills and confidence working with invoices, purchase orders, and procurement processes.
- Excellent organisational skills and the ability to manage deadlines independently.
- Strong written and verbal communication skills.
- The ability to build trusted relationships with a wide range of stakeholders.
- Experience using TechnologyOne OneCouncil or similar enterprise systems (highly regarded but not essential).
Culture
People enjoy working at the City of Port Phillip because we are a welcoming, healthy and inclusive workplace. We offer a vibrant and diverse work environment where our employees can develop both professionally and personally whilst planning and delivering a range of important services and programs to the community.
Benefits
- We offer a workplace that accommodates your working style and needs.
- Be supported and empowered by a leadership team that is community-focused, with a strong desire for change and a culture that encourages teamwork and innovation.
- Training and development opportunities, study assistance, flexible working conditions, paid parental leave, an active social club, a health and wellbeing program with access to fitness gyms, pools and facilities, and a well-regarded Employee Assistance Program (EAP).
Security Requirements and Professional Obligations
Pre-employment screening will apply to all appointments.
Prior to a formal letter of offer, preferred applicants will be asked to provide:
- Evidence of mandatory qualifications/registrations/licences,
- Sufficient proof of their right to work in Australia, and
- Sufficient proof of their identity.
- Complete a National Police Check completed via City of Port Phillip’s Provider.
How to Apply
All applicants must provide a Resume and Cover Letter in response to the key selection criteria located on the last page of the position description. The Cover Letter should be no longer than 2 pages and include each heading in the Key Selection Criteria.
Note: Only applications submitted via the online Recruitment Portal will be considered and only shortlisted candidates will be provided feedback.
Further information can be obtained by contacting Mitch Gillett, Coordinator Councillor and Executive Support via phone (03) 8563 7738 or email [email protected]
Applications close 11.59pm Sunday 30 August 2026
The City of Port Phillip is an equal opportunity employer, committed to an inclusive and accessible environment where diversity is valued. We actively welcome and encourage candidates from culturally and linguistically diverse backgrounds, First Nation and Torres Strait Islander candidates, members of the LGBTQIA+ community and candidates with a disability.
If you have accessibility requirements or require an adjustment to participate in our recruitment and selection process, please contact Yass Mustafa (Recruitment and Employee Experience Advisor) on phone 0468 576 806 or email: [email protected]
