In-Demand Customer support representative Jobs in Canberra, Act

Principal Consultant
Macquarie Technology Group —Canberra ACT
- Full-time
- Hybrid work
- Azure
- Presentation skills
- AI
Quick Apply
4h
Senior Sales Lead
Fujitsu —Barton ACT
- Sales
- Negotiation
Chief Architect
Leidos —Canberra ACT
- Full-time
- Computer Science
- Bachelor's degree
- AI
- Annual leave
Account Director, Maritime
Anduril Industries —Canberra ACT
- Full-time
Quick Apply
5d
Senior AI Engineer
Fujitsu —Canberra ACT
- Contract
- Azure
- Computer Science
- No degree
Cyber Security GRC Consultant
Leidos —Canberra ACT
- Full-time
- Writing skills
- AWS
- Annual leave
QA Technical Support Team Lead (Mgr Project Management 3)
HII —Canberra ACT
- $136,045 - $200,000 a year
- Full-time
- Management
- Microsoft Office
- Master's degree
- Health insurance
- Dental insurance
Cyber Security - Information Security Manager
Fujitsu —Barton ACT
- Azure
- Business development
- Analysis skills
2d
Security Delivery Architect
Unisys —Canberra ACT
- Full-time
- Computer Science
- Presentation skills
- Bachelor's degree
Cloud Security Architect
Fujitsu —Canberra ACT
- Contract
- Azure
- Microsoft Office
- Organisational skills
Senior Cloud Engineer - Azure DevOps
Fujitsu —Canberra ACT
- Azure
- DevOps
- Scripting
Cyber Security - Design & Deploy Engineer / Architect
Fujitsu —Barton ACT
- Azure
- Microsoft Office
2d

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Principal Consultant

Macquarie Technology Group -
Canberra ACT

Quick Apply

Job Details

Permanent | Full-time
4 hours ago

Qualifications

Azure
Cloud architecture
Presentation skills
Security
AI
Pre-sales

Full Job Description

About Us

At Macquarie Cloud Services, our people are at the heart of everything we do. That’s why we’re proud to be Australia’s #1 Great Place to Work in Technology for 2026, Australia’s #1 Great Place to Work for two consecutive years, and Great Place to Work Certified for three years running.

Macquarie Cloud Services are the Australian specialists in cloud services for business and government. Locally owned and operated, with an industry-leading customer service model, we’re trusted by our customers to provide the services that enable their business success.

We have made it our challenge to make our people feel good and love the work they do. Because of this, our people are energised and motivated in their work.

The Opportunity

Macquarie Cloud is looking for a Principal Consultant with deep Microsoft Azure expertise to help shape, influence and lead complex cloud opportunities, with a strong focus on supporting Federal and State Government customers.

This is a senior pre-sales consulting role where Azure is front and centre. You’ll work closely with sales, technical, product and engineering teams to build trusted customer relationships, guide strategic cloud conversations, and bring complex Azure and managed services solutions to life across secure, regulated and mission-critical environments, including Federal and State Government.

Regular travel to Canberra is required to support customer engagements and ongoing stakeholder relationships.

Why Us?

Australia's #1 Great Place To Work in Technology, 2026.
We have been awarded Australia's #1 Great Place to Work 2025 for the second year running!
We're Great Place to Work Certified 2023, 2024 and 2025.
For the third year in a row, we have been named a Global Winner of the 2026 Gallup Exceptional Workplace Award!
We're the #1 Managed Services Cloud business in Australia.
We have the highest Net Promoter Score on the ASX, the World's best customer experience & crowned in 2020 at the World Communications Awards.
You’ll make an impact: Enjoy being part of a driven team with a collaborative culture that values decision-makers and action.
We Invest in you: Accelerate your career through our learning and development opportunities - think Gallup strengths-based training, defined career pathways and fantastic internal mobility opportunities across the group.

What you’ll be doing.

Lead technical conversations across Microsoft Azure, cloud architecture and managed services opportunities with new and existing customers, including Federal and State Government.

Partner with Account Directors, BDMs and technical teams to shape Azure-led solutions, proposals, bids and tender responses, particularly for complex public-sector opportunities.

Act as the senior technical interface between customers and internal teams during the sales cycle and project initiation stage, with a strong understanding of government customer requirements where applicable.

Build trusted relationships with senior customer stakeholders, Microsoft representatives, alliance partners and internal teams.

Build trusted relationships with senior customer stakeholders, Microsoft representatives, alliance partners and internal teams, including those aligned to Government accounts.

Support go-to-market planning, customer workshops, Azure positioning, thought leadership and sales enablement activity tailored to government and enterprise customer needs.

Contribute to strategic account planning, competitive positioning and the development of reusable sales assets.

You'll likely enjoy this role if you.

You’re a senior technical consultant who enjoys being close to the customer and influencing big-picture technology decisions.

You like working across sales, technical and executive teams to shape solutions that are commercially strong and technically sound.

You’re comfortable leading complex Azure and cloud transformation conversations, especially with enterprise, public-sector or highly regulated customers.

You enjoy mentoring others and helping sales teams build confidence in technical conversations.

You’re motivated by strategy, customer impact and the opportunity to help grow a high-performing cloud technology business.

About You.

Strong experience in a senior consulting, pre-sales, solution architecture or technical advisory role with a strong focus on Microsoft Azure and cloud services.

Deep hands-on understanding of Microsoft Azure, including Azure architecture, cloud migration, modernisation, managed services and customer solution design.

Experience working with complex enterprise customers, ideally across Azure, cloud managed services, hybrid cloud, public-sector customers or highly regulated environments.

Microsoft Security experience, including MDR, XDR, Defender or Sentinel, would be highly regarded and add strong value to the role.

Confidence presenting to senior stakeholders, including C-level, executive and senior public-sector audiences.

Ability to translate complex technical concepts into clear commercial outcomes and customer value.

Strong commercial awareness, with the ability to contribute to go-to-market strategy, solution positioning and competitive differentiation.

Experience working with Federal or State Government customers, public-sector procurement, secure cloud environments or government bids and tenders would be highly regarded.

If this excites you, apply now, we'd love to hear from you!

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Quick Apply

Refine Your Search

customer support representative jobs in canberra, act

Principal Consultant

Senior Sales Lead

Chief Architect

Account Director, Maritime

Senior AI Engineer

Cyber Security GRC Consultant

QA Technical Support Team Lead (Mgr Project Management 3)

Cyber Security - Information Security Manager

Security Delivery Architect

Cloud Security Architect

Senior Cloud Engineer - Azure DevOps

Cyber Security - Design & Deploy Engineer / Architect

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About Us

Why Us?

What you’ll be doing.

You'll likely enjoy this role if you.

About You.

If this excites you, apply now, we'd love to hear from you!

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