In-Demand It support Jobs in Brookvale, Nsw

IT & Workplace Support Engineers (Multiple Opportunities Available)
The Missing Link —Macquarie Park NSW
- Full-time
- Bar
- Software troubleshooting
- Customer service
Quick Apply
Service Desk Analyst
Brennan IT —Sydney NSW
- Weekend availability
- Azure
- Management
- Computer Science
12d
Technical Support Officer
Department of Customer Service —Sydney NSW
- $99,938 - $113,579 a year
- Full-time
- Hybrid work
- Communication skills
9d
ICT Field Services Snr Support Off
Department of Education —Sydney NSW
- $102,936 - $113,579 a year
- Full-time
- Software troubleshooting
- Opportunities for advancement
8d
Manager - Service Support - IT
DP World Australia Limited —Sydney NSW
- Full-time
- Communication skills
- Negotiation
Quick Apply
Service Desk Support Coordinator - Systems
Interactive Pty Ltd —St Leonards NSW
- Night shift
- Customer service
5d
IT Support Specialist
Jomablue —Sydney NSW
- Full-time
- AI
Graduate Infrastructure Support Engineer
Content Guru —Sydney NSW
- Weekend availability
- Computer science
- Computer Science
- Analysis skills
Quick Apply
ICT Test Engineer
Adactin Group —Harris Park NSW
- $80,000 - $100,000 a year
- Full-time
- Hybrid work
- Management
- SQL
- Analysis skills
Quick Apply
4d
Technical Support Consultant
ELMO Software Pty Ltd —Sydney NSW
- Full-time
- Hybrid work
- Analysis skills
- APIs
- AI
- Parental leave
- Employee assistance program
Quick Apply
9d
ICT System and Field Technician
Integral Connection t/as Network Overdrive —Sydney NSW
- Part-time
- SQL
- SharePoint
Quick Apply
Senior Systems Administrator
Light & Wonder —Silverwater NSW
- Full-time
- Azure
- Management
- Computer Science
- Parental leave
Network and Systems Administrator
Fresh Hope Communities —Rhodes NSW
- Full-time
- Customer service
- Communication skills
- Commuter assistance
Service Desk Analyst
Capgemini Sogeti —Sydney NSW
- Hybrid work
- Communication skills
IT Operations Technician
Lifebyte Systems —Sydney NSW
- Full-time
- Management
- Computer Science
- Bachelor's degree
Quick Apply
Technical Support Engineer
Intercom —Sydney NSW
- Full-time
- Hybrid work
- APIs
- Communication skills
- Office experience
- Work from home
Azure Systems Administrator
Smart Communications —Sydney NSW
- Azure
- DevOps
- AWS
- Gym membership
Desktop Support Engineer
Link Group —Sydney NSW
- Contract
- Azure
- Administrative experience
- Communication skills
5d
IT Support Specialist
GG Sistemi —Sydney NSW
- $72,000 a year
- Azure
- Management
- Computer Science
- Dental insurance
- Parental leave
Quick Apply
17h
IT Operations Technician
TMGM —Sydney NSW
- Full-time
- Management
- Computer Science
- Bachelor's degree
Quick Apply

I want to receive the latest job alert for it support in brookvale, nsw

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

it support jobs near brookvale, nsw

IT Technician jobs in Sydney NSW

Systems Administrator jobs in Sydney NSW

IT Support Specialist jobs in Sydney NSW

Technical Support Engineer jobs in Sydney NSW

Field Support Specialist jobs in Sydney NSW

Technical Support jobs in Sydney NSW

Service Desk Analyst jobs in Sydney NSW

Infrastructure Engineer jobs in Sydney NSW

External It jobs in Townsville Qld

Sterilisation Technician, Cssd jobs in Preston Vic

It Remote jobs in Brisbane Qld

It Technician jobs in Melbourne Vic

It Technician jobs in Brisbane Qld

Mental Health Support Worker jobs in Perth Wa

Traineeship Education Support jobs in Roxburgh Park Vic

Service Desk Support jobs in Upper Plenty Vic

Support Worker jobs in Maitland Nsw

Senior Systems Administrator jobs in Northern Territory

Senior Systems Administrator jobs in Southbank Vic

Senior Kitchen Hand jobs in Bass Hill Nsw

IT & Workplace Support Engineers (Multiple Opportunities Available)

The Missing Link
Macquarie Park NSW

Quick Apply

Job Details

Full-time

Qualifications

ITIL Foundation
ITIL Certification
Software troubleshooting
Customer service
Certificate IV
IT support
Diploma
Communication skills
CompTIA A+
Information Technology

Full Job Description

Sydney | Melbourne | Adelaide

Are you passionate about technology and delivering exceptional customer service? The Missing Link is growing and we are looking for multiple IT & Workplace Support Engineers to join our team to support one of Australia's leading telecommunications organisations.

This is an exciting opportunity to work onsite within a large-scale enterprise environment, providing hands-on support and assist in delivering a seamless technology experience to end users across a range of workplace technologies.

Whether your background is in Tech Bar, Deskside Support, Workplace Technology, End User Computing (EUC), Field Services, or IT Support, we would love to hear from you.

About the Role

As an IT & Workplace Support Engineer, you will be embedded onsite with one of our key telecommunications clients, acting as a trusted technology partner for their workforce. You will provide real-time support, troubleshoot technical issues, deploy devices and equipment, and ensure users can work productively and efficiently.

All roles participate in a fortnightly shift rotation designed to provide service coverage between 7:00am and 7:00pm, Monday to Friday. From time to time, you will be required to participate in an on-call roster outside of standard service hours to support business and client requirements.

We welcome applications from candidates at all stages of their IT journey. Whether you are an experienced IT professional or someone looking to gain their first role in technology, we are interested in individuals who are curious, customer-focused, and eager to develop their technical skills in a supportive team environment.

We have roles available across a range of experience levels:

starting your IT career and looking for an entry-level opportunity to develop your skills in a supportive environment;
have 1-2 years of IT support experience and are ready to take the next step in your career; or
an experienced support professional with a strong background in workplace technology, end-user computing, deskside support, field services, or technical leadership,

About Us

We are The Missing Link, one of Australia’s most awarded IT providers, now backed by global powerhouse Infosys. For over 28 years, we have helped businesses succeed with cutting-edge Cyber Security, IT & Cloud, and Automation solutions. With 200+ team members and a culture built on inclusion, innovation, and impact, we offer a workplace where you’re valued, challenged, and supported to grow.

We are THE MISSING LINK between where you are and where you want to be.

What you will be doing

Provide onsite, deskside and walk-up IT support to end users.
Troubleshoot hardware, software, Microsoft 365 and connectivity issues.
Manage incidents and service requests through to resolution.
Deploy, configure and support desktops, laptops, mobile devices and peripherals.
Support onboarding, office moves, meeting rooms and workplace technologies.
Manage device lifecycle activities including deployments, refreshes and replacements.
Maintain asset records, documentation and knowledge articles.
Work with Service Desk teams, vendors and technical specialists to resolve issues.
Contribute to service improvements, technology rollouts and user adoption initiatives.

Requirements

Essential

Certificate IV, Diploma or Degree in Information Technology, or equivalent practical experience.
Experience in IT Support, Deskside Support, Tech Bar, Service Desk or Workplace Technology support.
Experience supporting Windows devices and Microsoft 365 environments.
Experience troubleshooting end-user hardware, software and mobility issues.
Experience using ITSM tools and working within service levels.
Enterprise, managed services or VIP support experience is advantageous.

Desirable Certifications

ITIL Foundation
Microsoft Fundamentals (MS-900, AZ-900)
Microsoft Endpoint Administrator
Microsoft Modern Desktop Administrator
CompTIA A+

Skills Requirements

Strong troubleshooting and problem-solving abilities.
Excellent communication and customer service skills.
Ability to manage competing priorities and work independently.
Positive attitude, strong attention to detail and willingness to learn.
Strong stakeholder engagement and teamwork skills.

What's in it for you

Work across a broad range of modern workplace technologies.
Build your technical capability with exposure to enterprise environments.
Learn from experienced engineers, consultants and technology specialists.
Participate in technology projects, upgrades and transformation initiatives.
Gain exposure to diverse clients, industries and technology environments.
Access clear career progression opportunities within a growing technology practice.
Be part of a collaborative team focused on delivering exceptional customer experiences.

Benefits

Having a great company culture is very important to The Missing Link. Keeping our team happy is one of our top priorities. Here are some of the best things about working with The Missing Link:

A culture that values learning, development, and career progression.
A respected name backed by a strong track record of success, recognised industry awards, and the global strength of Infosys.
Variety in your day, working directly with users and supporting a diverse range of technologies and business-critical services.
Build valuable experience within an enterprise client environment that can accelerate your career in workplace technology, end-user computing and IT support.

Quick Apply

Refine Your Search

it support jobs in brookvale, nsw

IT & Workplace Support Engineers (Multiple Opportunities Available)

Service Desk Analyst

Technical Support Officer

ICT Field Services Snr Support Off

Manager - Service Support - IT

Service Desk Support Coordinator - Systems

IT Support Specialist

Graduate Infrastructure Support Engineer

ICT Test Engineer

Technical Support Consultant

ICT System and Field Technician

Senior Systems Administrator

Network and Systems Administrator

Service Desk Analyst

IT Operations Technician

Technical Support Engineer

Azure Systems Administrator

Desktop Support Engineer

IT Support Specialist

IT Operations Technician

I want to receive the latest job alert for it support in brookvale, nsw

Related Searches

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected