In-Demand Technical support Jobs in Fortitude Valley, Qld

Service Desk Analyst - Transitions
Centorrino Technologies —Brisbane QLD
- $65,000 - $70,000 a year
- Full-time
- Hybrid work
- Customer service
- SharePoint
- Communication skills
Quick Apply
9d
Procurement Specialist - ICT
National Heavy Vehicle Regulator —Brisbane QLD
- From $135,995.90 a year
- Full-time
- Hybrid work
- Management
- Analysis skills
- Communication skills
- Health insurance
6d
Flight Operations Technical Support Officer
Virgin Australia —Brisbane QLD
- Full-time
- Hybrid work
- Engineering
- Analysis skills
- Communication skills
- Work from home
Senior IT Support Technician
Fitness and Lifestyle Group —West End QLD
- Full-time
- Hybrid work
- CRM software
- Salesforce
- No degree
- Employee assistance program
- Employee discount
13d
IT Support Analyst
Centorrino Technologies —Brisbane QLD
- Contract
- Management
- Customer service
- Communication skills
Quick Apply
2d
Senior Technical Customer Support Engineer - Australia
ClickHouse —Brisbane QLD
- On call
- Remote
- Azure
- AWS
- AI
- Health insurance
12d
Systems Administrator
Accenture —Brisbane QLD
- Full-time
- Azure
- Management
- DevOps
Senior Service Desk Analyst
Populous —South Brisbane QLD
- $85,000 - $105,000 an hour
- Weekend availability
- Azure
- Organisational skills
- SharePoint
- Annual leave
- Parental leave
ATS Service Desk Team Lead - APAC
Applied Medical —Geebung QLD
- Full-time
- Management
- Software troubleshooting
- Research
- Employee assistance program
10d
ICT Procurement and Contract Specialist
Queensland Government —Brisbane QLD
- Analysis skills
- Communication skills
- Negotiation
2d
Systems Administrator (Sitecore)
Accenture —Brisbane QLD
- Full-time
- Azure
- Management
- DevOps
3d
Technical Support (BMS & Controls) | Brisbane
Katz Recruitment —Brisbane QLD
- $100,000 - $110,000 a year
- Full-time
- Mechanic experience
- Customer service
- Office
Quick Apply
3d
Senior ICT & Security Engineer
Stantec —Brisbane QLD
- Part-time
- Microsoft Access
- Communication skills
- Work from home
- Employee assistance program
IT Field Technician
DXC Technology —Brisbane QLD
- Full-time
- Customer service
- In-person
- Time management
12d

More jobs to discover

Find similar jobs that you might be interested in.

ICT Procurement and Contract Specialist
Queensland Government —Brisbane QLD
Provide high-level advice to clients in a relevant, timely and accurate manner on matters relating to the contract management and procurement related functions.
2d
Procurement Specialist - ICT
National Heavy Vehicle Regulator —Brisbane QLD
The role involves developing RFX documentation, including risk strategies, evaluation plans, and reports in consultation with key stakeholders, as well as…
From $135,995.90 a year
6d

I want to receive the latest job alert for technical support in fortitude valley, qld

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

technical support jobs near fortitude valley, qld

Systems Administrator jobs in Brisbane QLD

Procurement Specialist jobs in Brisbane QLD

Technical Support jobs in Brisbane QLD

IT Support jobs in Brisbane QLD

Security Security jobs in Ballarat Vic

Fifo Security jobs in Western Australia

Security Guard jobs in Melbourne Vic

Senior Security Engineer jobs in East Perth Wa

Disability Support Worker With No Certificate jobs in Strathfield Nsw

Mental Health Peer Support Worker jobs in Sydney Nsw

Senior Technical Support Engineer jobs in Sydney Nsw

Casual Support Worker jobs in Sydney Nsw

Senior Technical Support Engineer jobs in Bayswater Vic

Systems Administrator jobs in Hunter Valley Nsw

Systems Administrator jobs in Smithfield Nsw

Systems Administrator jobs in Moorabbin Vic

Systems Administrator jobs in Canberra Act

E Commerce Store Administrator jobs in Queensland

Accounts Administrator jobs in Officer Vic

Project Administrator jobs in Brisbane Qld

Service Desk Analyst - Transitions

Centorrino Technologies
Brisbane QLD

Quick Apply

Job Details

Full-time
$65,000 - $70,000 a year
9 days ago

Qualifications

ConnectWise
ITIL Certification
Customer service
Deployment
SharePoint
Working with Children Check
Communication skills

Full Job Description

Join Centorrino Technologies: Innovate, Grow, and Thrive with Us!

At Centorrino Technologies (CT), we’re more than just tech—we’re a community that goes beyond expectations. We’ve been recognised as a Great Place to Work in 2025 and Top 5 Inspiring Workplaces for 2026, with an outstanding eNPS score of 68. And we’re not stopping there. We're on a mission to redefine the customer experience, and we need a passionate Service Desk Analyst to join our Transitions team in Australia.

As an IT Service Desk Analyst, you will be responsible for providing first-level support, troubleshooting, and resolving technical issues related to hardware, software, and network systems.

Requirements

What you’ll do:

Manage inbound and outbound calls and emails to investigate and resolve end user issues.
Triage inbound calls and tickets and escalate to senior teams when necessary.
Manage end user accounts and devices across modern platforms
Creating, updating, and maintaining relevant client documentation in line with best practice standards and mentoring junior team members.
Create documentation and updating internal knowledge base.
Developing strong rapport with the end user during each engagement via email and phone while ensuring a timely resolution on their incident or request.

What you’ll bring:

Experience as an IT Service Desk Analyst
Excellent communication skills, both verbal and written, with the ability to explain technical issues in simple terms
Strong customer service orientation and ability to work well under pressure
Strong problem-solving skills, with the ability to prioritize and manage multiple tasks simultaneously
Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
Experience with IT service desk software and ticketing systems is ideal
A broad range of experience maintaining environments, accounts, access permissions and troubleshooting issues.
Have some exposure to the following and a keen willingness to work with the existing team to develop and learn in areas you are not confident:
- Networking fundamentals
- Employee lifecycle and access management
- SharePoint and OneDrive management and troubleshooting
- Modern application deployment
- Printer fleet management

Desirable:

Prior experience with ConnectWise
Prior experience with PowerShell scripting
Hands-on experience with enterprise IT tools, such as ticketing systems, remote support software, and monitoring tools.
Confidence implementing and updating GPOs
Completion of Microsoft based certifications
Completion of an ITIL certification
Relevant tertiary qualification in Information Technology

Benefits

Why You'll Love Working Here:

Our company is more than just a workplace, it's a hub of inspiration and creativity where employees love to work! Here's why:

Hybrid working with team anchor days to support collaboration
Extensive training and development opportunities that enable continual growth as part of your career planning.
Extensive discounts and benefits to maximise your money.
A choice of your IT equipment to maximise your success and access to cost-price tech for your personal needs.
Fun team events to celebrate achievements and connect with colleagues outside work as part of our engaging culture.

CT celebrates diversity and enables every voice to be heard as we drive to create the world we want. Apply today and be part of a team that values innovation, inclusivity, variety and diverse backgrounds.

Note: A valid Vulnerable People / Working with Children Check (WWCC) and Police Check are required.

Quick Apply

Refine Your Search

technical support jobs in fortitude valley, qld

Service Desk Analyst - Transitions

Procurement Specialist - ICT

Flight Operations Technical Support Officer

Senior IT Support Technician

IT Support Analyst

Senior Technical Customer Support Engineer - Australia

Systems Administrator

Senior Service Desk Analyst

ATS Service Desk Team Lead - APAC

ICT Procurement and Contract Specialist

Systems Administrator (Sitecore)

Technical Support (BMS & Controls) | Brisbane

Senior ICT & Security Engineer

IT Field Technician

More jobs to discover

I want to receive the latest job alert for technical support in fortitude valley, qld

Related Searches

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected