In-Demand Disability support worker perth Jobs in Perth, Wa

Enquiry Line Support Officer
Amana Living —Perth WA
- Full-time
- Customer service
- Organisational skills
- SharePoint
- Employee assistance program
Case Work Support Officer
Lifestyle Solutions —Perth WA
- Full-time
- Administrative experience
Return to Work Consultant (Workers Compensation)
Marsh —Perth WA
- Full-time
- Hybrid work
- Microsoft Word
- Microsoft Excel
- In-person
Mobilisation Officer
Clough —Perth WA
- Microsoft Word
- Hospitality
- Microsoft Excel
- Health insurance
- Parental leave
NDIS Safeguards Coordinator
St Jude's Group —West Perth WA
- Communication skills
9d
Mobilisation Officer
Webuild —Perth WA
- Microsoft Word
- Hospitality
- Microsoft Excel
- Health insurance
- Parental leave
Quality Compliance Lead - Retirement Living
Amana Living —Perth WA
- Full-time
- Communication skills
- Employee assistance program
Youth Lead Practitioner - Perth
Everyday Independence —West Perth WA
- $78,101 - $100,130 a year
- Full-time
- Master's degree
- Bachelor's degree
- Social Work
- Parental leave
- Employee assistance program
Quick Apply
Emergency Services Officer
Rio Tinto —Perth WA
- Leadership
- Health insurance
- Parental leave
EPCM Coordinator
Rio Tinto —Perth WA
- Full-time
- Administrative experience
- Organisational skills
- Health insurance
- Parental leave
5d
Experienced Production Operators - Hope Downs
Rio Tinto —Perth WA
- Health insurance
- Parental leave
Mid Term Scheduler
UGL Limited —Perth WA
- Full-time
- Microsoft Excel
- Management
- Maintenance
3d
Senior Coordinator
Baptistcare WA —Perth WA
- Part-time
- Administrative experience
- Recruiting
- Budgeting
Behaviour Support Practitioner - Perth
Everyday Independence —West Perth WA
- $77,200 - $110,143 a year
- Full-time
- Nursing
- Master's degree
- Psychology
- Parental leave
- Employee assistance program
Quick Apply
3d
People Risk Consultant
Marsh —Perth WA
- Full-time
- Hybrid work
Regional Manager
Kanda —Victoria Park WA
- Full-time
Quick Apply
Senior Coordinator
BaptistCare —Perth WA
- Part-time
- Administrative experience
- Recruiting
- Budgeting
Maintenance Officer
Baptistcare WA —Ellenbrook WA
- Customer service
- Maintenance
Senior Contracts Administrator
Baptistcare WA —Rivervale WA
- Full-time
- Microsoft Excel
- Sales
- Administrative experience
Business Coach / Employment Coach (NDIS)
Kushiify Cares Pty Ltd —Perth WA
- Urgently hiring
- CPR Certification
- First Aid Certification
- Computer skills
Quick Apply

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Enquiry Line Support Officer

Amana Living -
Perth WA

Apply Now

Job Details

Full-time

Benefits

Employee assistance program
Childcare assistance
Salary packaging

Qualifications

Customer service
Organisational skills
SharePoint
Communication skills
Time management

Full Job Description

Job no: 497867
Work type: Full time
Location: Perth CBD, Inner & Western Suburbs
Categories: Home Care Professional

About the Role

As an Enquiry Line Support Officer, you will play a vital role in supporting our scheduling team by handling a variety of calls on our Home Care Enquiry Line. You'll assist Community Support Workers (CSWs) with client issues, scheduling changes, procedural matters, and system-related questions. This role also includes providing an after-hours service from 6.00am to 8.30am. Your exceptional communication skills and positive attitude will ensure every interaction is a positive experience for our clients and CSWs. This is a Full Time role offering 76 hours per fortnight.

Key Responsibilities

Exceptional Communication: Answer calls on the Enquiry Line with a positive attitude, providing guidance, support, and exceptional customer service.
Problem-Solving: Assist with troubleshooting ComCare issues, escalating as necessary through appropriate channels.
Incident Management: Escalate and document incidents using Riskman and ensure client communication is recorded in the CRM.
Scheduling Support: Monitor SharePoint queues for changes, cancellations, and leave requests, ensuring timely action and communication with relevant teams.
Project Work: Collaborate on projects and data management tasks to support the scheduling team.

Skills, Knowledge & Abilities

To excel in this role, you'll need:

Strong verbal, written, and interpersonal communication skills.
The ability to remain calm and supportive when managing emotional or distressed customers and support workers.
Demonstrated problem-solving abilities, with the capacity to find innovative solutions within established guidelines.
Experience with Customer Service Database Management (e.g., ComCare, eCase).
Sensitivity to issues of confidentiality, cultural diversity, and client needs.
A proactive and professional attitude, with excellent time management and organisational skills.

Essential Requirements

Previous experience as a Community Support Worker, desirable
National Police Clearance Certificate (no older than 6 months).
Proof of current influenza vaccinations, as per Amana Living policies.
Ability to pass pre employment medical

Why Choose Amana Living?

Amana Living is one of the largest Aged Care providers in Western Australia and has been responding to the needs of older people and those who care for them since 1962. We offer a broad range of services, including residential care homes, transition care programs, retirement living villages, home care, day care, respite, and dementia specific services. Together, we enable older people to maintain their individuality, providing what is needed to support a fulfilling life.

Our vision is a community where every older person is honoured and valued. Our mission is together, we enable older people to maintain their individuality, providing what is needed to support a fulfilling life. Our values are compassion, collaboration, curiosity, inclusion and trust. Amana Living is proud to lead in reforms that benefit our workforce, caring for those who care for a career.

Our Benefits

Competitive rates
Salary packaging benefits up to $18,550
School holidays childcare assistance
Health and wellbeing programs and more!
Ongoing training and development to keep your skills growing
Access to our Employee Assistance Program

At Amana Living, we value diversity and welcome applicants from all backgrounds, including those who identify as living with disability, are Aboriginal or Torres Strait Islander, or members of the LGBTIQA+ community. Join us in making a difference!

How to apply

If you are interested in this role and meet the essential criteria, please click the "" button. Amana Living reserves the right to close this position prior to the closing date. Shortlisting and interviews will commence immediately.

Advertised: 03 Aug 2026 W. Australia Standard Time
Applications close:
Position Description

Apply Now

Refine Your Search

disability support worker perth jobs in perth, wa

Enquiry Line Support Officer

Case Work Support Officer

Return to Work Consultant (Workers Compensation)

Mobilisation Officer

NDIS Safeguards Coordinator

Mobilisation Officer

Quality Compliance Lead - Retirement Living

Youth Lead Practitioner - Perth

Emergency Services Officer

EPCM Coordinator

Experienced Production Operators - Hope Downs

Mid Term Scheduler

Senior Coordinator

Behaviour Support Practitioner - Perth

People Risk Consultant

Regional Manager

Senior Coordinator

Maintenance Officer

Senior Contracts Administrator

Business Coach / Employment Coach (NDIS)

I want to receive the latest job alert for disability support worker perth in perth, wa

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