In-Demand Membership consultant Jobs in Melbourne Vic

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Customer Experience Consultant
Virgin Active —Melbourne VIC
- Part-time
- Hospitality
- Parental leave
- Employee assistance program
Quick Apply
3d
Sales Consultant | Essendon Club (casual)
Goodlife Health Clubs —Essendon VIC
- First Aid Certification
- Gym membership
Quick Apply
11d
Sales Consultant | Glen Iris (full-time)
Goodlife Health Clubs —Glen Iris VIC
- $65,000 a year
- Full-time
- First Aid Certification
- Gym membership
Quick Apply
13d
Sales Consultant
Tommy Hilfiger —Maribyrnong VIC
- Full-time
- Customer service
- Communication skills
- Parental leave
- Employee assistance program
2d
Administrative Assistant
Victorian Government —Melbourne Northern Suburbs VIC
- Part-time
- Customer service
- Communication skills
- Health insurance
12d
SALES/CUSTOMER CARE CONSULTANT
Body Revival Health and Fitness —Epping VIC
- Full-time
- Sales
- Customer service
- Communication skills
Principal Consultant - Agile Kanban
Infosys —Melbourne VIC
- $150,742 - $171,215 a year
- Agile
- AI
- Leadership
- Health insurance
- Parental leave
1d
Family Carer Consultant
Victorian Government —Melbourne Northern Suburbs VIC
- Part-time
- Leadership
- Communication skills
- Health insurance
- Annual leave
11d
Sales Consultant | Balwyn Club (full-time)
Goodlife Health Clubs —Deepdene VIC
- $65,000 a year
- Full-time
- First Aid Certification
- Gym membership
Quick Apply
SAP SuccessFactors EC Payroll Consultant
Infosys —Melbourne VIC
- $150,742 - $171,215 a year
- Leadership
- Communication skills
- Health insurance
- Parental leave
9d
Senior Consultant, Payroll Advisory
BDO —Melbourne VIC
- Full-time
- Microsoft Excel
- Health insurance
- On-the-job training
Senior Product Consultant (SaaS)
CreditorWatch —Melbourne VIC
- Full-time
- Hybrid work
- Management
- Analysis skills
- Communication skills
- Gym membership
Quick Apply
Family Carer Consultant
Austin Health —Heidelberg VIC
- Part-time
- Leadership
- Communication skills
- Health insurance
- Annual leave
10d
Cyber Security Consultant
Nova Group —Melbourne VIC
- Part-time
- Computer Science
- No degree
- Communication skills
- Health insurance
- Parental leave
Area Manager
Konekt —Melbourne VIC
- Full-time
- Leadership
- Work from home
Quick Apply
Case Manager
Austin Health —Heidelberg VIC
- Overtime
- Communication skills
- Health insurance
12d
Senior Consultant - Internal Audit
RSM —Melbourne VIC
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Administrative Assistant
Austin Health —Heidelberg VIC
- Customer service
- Communication skills
- Health insurance
12d
Project Manager
Victorian Government —Melbourne VIC
- $141,255 - $141,256 a year
- Full-time
- Free parking
- Employee assistance program
2d
Senior Consultant - Risk Data & Analytics
Ashurst LLP —Melbourne VIC
- SQL
- Analytics
- Health insurance
- On-the-job training

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Customer Experience Consultant

Virgin Active -
Melbourne VIC

Quick Apply

Job Details

Part-time
3 days ago

Benefits

Parental leave
Employee assistance program
Gym membership

Qualifications

Hospitality

Full Job Description

Achieve agreed sales targets by delivering extraordinary end-to-end customer experiences in club
Iconic brand inspiring our Collins Street, Melbourne community to live an active life
Part-time gig, free gym membership, discounted personal training, and more benefits

There's never been a better time to join Virgin Active, we have the best talent, doing the best work of their lives with meaning. Our continuous focus on inspiring people to live an active life is what unites us and sets us apart in our vision to be the world's most loved exercise brand.
We are part of the Virgin group of companies worldwide and launched our Australian business in 2008 with one club, five studios and a dedicated team of just 50 people. Today, we have a team of nearly 1,000 people and we're building a collection of iconic locations in Sydney and Melbourne.

Located just steps from the Collins/King Tram stop, or Southern Cross Station, our spacious 4,397 sqm Collins Street club is your go-to location for work, rest, and play. Inside you'll find 7 group exercise studios for classes including Reformer Pilates, Grid Training (HIIT), Yoga, Cycle, Barre (and more), a large open gym with Technogym equipment, a sparkling 25m swimming pool, spa & sauna, indoor climbing wall and sleep pods. We've also catered for your post-workout-self, with luxury changeroom amenities including Dyson Supersonic™ hairdryers, ghd® straighteners and Apelles products. It's the experience your workout deserves.

Your gig:
Reporting to Experience Manager you will ensure complete member satisfaction in all interactions.

In a nutshell:

Welcome members and help them find whatever they need or whatever they're looking for.
Provide heartfelt service and deliver the customer experience at each touchpoint including responding to queries about the classes available, supporting the booking process, taking payments and any other type of general query that ensures a seamless experience for members.
Understand each prospect's objectives, buying criteria and decision making processes and form genuine and long-term relationships.
Create a flawless experience for each new member by providing a non-intimidating sign-up process and a thorough set-up so they don't incur any bumps in their first attendance.
Ensure all interactions are warm, queries are answered and feedback and complaints handled effectively.
Ensure the break-up experience is seamless, helpful and consistent across all interactions
Providing members with relevant solutions and recommendations to re-engage them and improve the overall volume of saves
Stay on top of admin to ensure seamless administrative processes.
Advocate safety and ensure an overall safe environment for members and team members.
Find ways to give that little bit extra... especially when it's unexpected.

All about you:

You have >1 year of relevant experience and flexibility to work a non-traditional schedule.
You have aligned experience. You know what it's like to work with a high-profile consumer brand and thrive on exceeding performance targets. You may also have some retail or hospitality sector experience. A+ for you
You are people-focused. You enjoy learning about their needs and coming up with personalised and complete solutions. You're patient, level-headed and cool under pressure. Kicking sales targets out of the park by delivering impeccable customer service makes you feel warm and fuzzy inside.
You are self-assured. You listen intently. You speak eloquently. You can explain just about anything to anyone and you're comfortable communicating at all levels. You're authentic when you express yourself. People trust your judgement.
You are driven. You're perceptive, you ask questions and you strive to understand. You enjoy solving problems and have incredible persuasive ability. You don't get flustered easily. You're comfortable managing your time and can be counted on to reach targets.
You have a can-do approach. You think on your feet. You're cool with ambiguity and you roll with the punches when things change. You're motivated to continually improve. Whatever a member needs, whatever a member is looking for, you help them find it

What we offer you:

One of the world's most recognised and exciting brands
A culture that's all about inspiring people to live an active life
A free membership for you to workout at our clubs (and one for your buddy after 12 months)
Discounted personal training
Special deals with our retail and service partners
Paid parental leave to spend time with your new little human
Regular personal and professional development
Confidential 24-hour support via our employee assistance program
Uniforms designed in partnership with Rec Gen
Fun. It's part of our success. We prefer smiles to graphs. We like to be human rather than corporate.

Be part of something meaningful and apply now.

Sound like your perfect fit? Apply now

Quick Apply

Refine Your Search

membership consultant jobs in melbourne vic

Customer Experience Consultant

Sales Consultant | Essendon Club (casual)

Sales Consultant | Glen Iris (full-time)

Sales Consultant

Administrative Assistant

SALES/CUSTOMER CARE CONSULTANT

Principal Consultant - Agile Kanban

Family Carer Consultant

Sales Consultant | Balwyn Club (full-time)

SAP SuccessFactors EC Payroll Consultant

Senior Consultant, Payroll Advisory

Senior Product Consultant (SaaS)

Family Carer Consultant

Cyber Security Consultant

Area Manager

Case Manager

Senior Consultant - Internal Audit

Administrative Assistant

Project Manager

Senior Consultant - Risk Data & Analytics

I want to receive the latest job alert for membership consultant in melbourne vic

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