Reference Number: 5759
Category: Administration and Support
Department: Cancer Services
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Austin Health is the major provider of tertiary health services, health professional education and research across three campuses in the north-east of Melbourne and statewide. We have a highly engaged, diverse and collaborative workforce that is unified by our goal to help people live healthy and fulfilled lives.
About Cancer Services
Austin Health is one of the largest cancer service providers in Victoria. A complete range of services are delivered to patients and their families, including medical oncology, clinical haematology, radiation oncology (Austin Health and BHS), cancer genetics, palliative care, wellness and supportive care programs, an active volunteer program and specialist cancer surgery (managed via a separate Division). These are all provided in an environment that integrates research, teaching and training.
About the role
This position is based in the ONJ Cancer Centre to provide all administrative support to the Clinical Nurse Consultant teams within Medical Oncology Unit & Haematology Unit. This role will undertake and be responsible for all administrative tasks involved in the business operations of this service.
The purpose is to ensure all administrative activities of registering, booking, communicating, sending documentation under the direction of the Clinical Nurse Consultants (CNC) are carried out in a timely, efficient and effective manner, supporting the quality and performance of delivery of services within the cancer services setting.
A regular day will see you:
Coordinate and manage Nurse Led Specialists Clinics ensuring patients are appropriately booked into the correct clinic in line with service models and clinical pathways.
Support management of specialist clinic waiting lists, including contacting patients to confirm appointment details, suitability and attendance.
Monitor and manage shared CNC inboxes, prioritising urgent requests, responding to routine administrative enquiries, and redirecting or escalating requests as appropriate to support timely care delivery.
Liaise with internal and external providers to obtain outstanding pathology, radiology and other clinical documentation required for clinics, multidisciplinary meetings and patient management.
About you
As the CNC Administrative support, you will be someone who has excellent communication skills, with a strong commitment to excellence in patient care. You’ll bring energy and drive to your work and have a keen interest in developing your skillset.
To be successful in this role, you'll bring with you:
Highly organised and the ability to prioritise work and multi-task in an extremely busy environment
Demonstrated excellence in customer service
Proven effective communication skills both verbal and written
Our benefits
Working at Austin Health means enjoying a strong sense of purpose, engaging in meaningful work every day. Our people also receive a variety of rewarding benefits, including:
Greater take-home pay through generous salary packaging, for living expenses, meals, and holiday accommodation.
A suite of wellness initiatives designed to support you, including discounted fitness memberships and special offers on health insurance, and a comprehensive wellbeing program.
Onsite childcare at Austin Hospital, easy access via public transport and car parking options.
Mentoring and career development opportunities.
Work with us!
We are committed to cultural safety and health equity for Aboriginal and/or Torres Strait Islander People. We celebrate, value, and include people of all backgrounds, genders, identities, cultures, bodies, and abilities. We welcome and support applications from talented people identifying as Aboriginal and/or Torres Strait Islander, people with disability, neurodiverse people, LGBTQIA+ and people of all ages and cultures.
If you feel this role is right for you, we encourage your early application. Even if you don’t meet every single requirement, we encourage you to apply. What matters most is your passion, your drive and your willingness to learn and contribute. Applications will be reviewed as they are received, and interviews may take place prior to the closing date. This means we reserve the right to close a job ad prior to the advertised closing date.
All appointments are made subject to a satisfactory National Police Check and if required, a Working With Children Check. Austin Health is a child safe organisation, committed to upholding the rights, safety, and wellbeing of children and young people in line with Child Safe Standards. If you require any reasonable adjustments to the recruitment process, you are welcome to reach out to the hiring manager: Donna Vains, Administrative Manager at
[email protected].
Interested in finding out more about this opportunity? Read the position description for further details.
Application closing date: Sunday 16 August 2026
