In-Demand Ict infrastructure manager Jobs

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Service Desk Officer

SA Health -
Adelaide SA

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Job Details

Full-time
$71,589 - $76,033 a year
13 days ago

Benefits

Employee assistance program
Gym membership
Salary packaging

Qualifications

Customer service
Computer skills
AI
Communication skills

Full Job Description

Job no: 942189
Work type: Full time
Location: Adelaide CBD
Categories: Administration, Business and Management

Department for Health and Wellbeing – Digital Health SA – Technology and Infrastructure – Service Desk
Salary: $71,589 to $76,033 – ASO3 – Plus 12% Superannuation – Full Time / Term Contract up to two years.

About us

At Digital Health SA, the Service Desk sits within the Technology and Infrastructure Team and is responsible for end-to-end ICT service delivery across SA Health. This includes centralised customer support for desktop computing, applications, local and wide area network, telecommunications, mobility, ICT security and change management.

Not across everything? We provide training upon commencement.

About you

Experienced in a range of computer systems and knowledge of standard desk top environment applications? Read on!

We are looking for people with the ability to:
provide exceptional customer service
apply excellent communication skills and ability to problem solve
contribute to improve processes
prioritise and meet deadlines
work well within a team
exercise judgement and maintain confidentiality

What we offer

Career development and training opportunities
Flexible hybrid working options
Salary packaging opportunities
Discounted gym memberships
Employee Assistance Program (EAP) for you and your family

To apply

Please provide a resume including the name and contact details of 3 referees you have reported to.

Previous 2026 applicants should not apply.

DHW will not provide sponsorship.

Please note: AI generated applications will not be accepted.

SA Health is committed to providing an inclusive workplace that embraces diversity and inclusion for all employees. We strongly encourage applications from people of Aboriginal and Torres Strait Islander descent, culturally diverse backgrounds, members of the LGBTIQA+SB community and people who live with disability and/or neurodivergence.

We are committed to making workplace adjustments to provide a positive and supportive work environment. You are encouraged to let us know if have any support or access requirements during the recruitment process and beyond to ensure you can perform at your best.

The South Australian public sector promotes diversity and flexible ways of working part-time. Applicants are encouraged to discuss the flexible working arrangements for this role.

Appointment will be subject to a satisfactory Criminal History Check and appropriate immunisation requirements.

Job ref: 942189

Criminal History Screening Requirement

A ‘National Police Certificate’ NPC (also known as a ‘Nationally Coordinated Criminal History Check’ NCCHC) for employment involving no contact with vulnerable groups is required for this position (general employment)

Immunisation Risk for this position is Category C (minimal patient contact)

SA Health Services are required to implement the Addressing vaccine preventable disease: Occupational assessment, screening and vaccination policy in the workplace.

Special Conditions

The incumbent may be required to work weekends on a rostered basis and working hours will be adjusted to cover 7am to 7pm each day.
A flexible approach to taking of leave is required.

Enquiries

Andrew Etherington

Service Desk Manager

Phone: 0435 364 318

E-mail: [email protected]

Application Closing Date

Saturday, 18 July 2026 – 11:55 PM

Attachments

942189 - Service Desk Officer - Role Description.doc
Australian applicant guidelines
International applicant guidelines

Australian applicant guidelines
International applicant guidelines

Advertised: 04 Jul 2026 Cen. Australia Standard Time
Applications close: 18 Jul 2026 Cen. Australia Standard Time

Apply Now

Refine Your Search

ict infrastructure manager jobs

Service Desk Officer

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