Who we are and what we offer:
Interested in shaping skylines across the globe?
Multiplex is a premier construction company with a simple purpose: to construct a better future. As part of our team, you'll have the opportunity to help deliver some of the world's most iconic projects, supported by approachable leadership and an inclusive culture that puts our people first.
Supporting the business, Multiplex has a Global IT division with colleagues located across Australia, UAE, UK, and Canada working to an operating model based on the principles of Design, Build, Run, and Enable.
It's an exciting time to join the IT team at Multiplex as we pursue our strategy to modernise the business through digital technology. Alongside our Digital Transformation team, we are working on initiatives to leverage data and technology to improve the operational efficiency of our business. The Global IT division is committed to providing certainty of service and technology solutions that just work, ensuring the business is built to outperform.
With 110+ colleagues in the Multiplex Global IT division, we have roles across the full IT lifecycle from designing IT solutions, delivering change projects, to the business-as-usual running of our IT infrastructure, all while ensuring we are safe, secure and compliant.
You will also have access to a range of holistic benefits including:
- Bonus schemes, annual remuneration reviews and salary continuance insurance.
- Health and Wellbeing programs, including annual voluntary skin and health checks.
- Benefits to support parents and families, including 20 weeks paid parental leave regardless of gender, payment of superannuation on unpaid leave, and transition coaching.
- Professional career development opportunities and a wealth of learning offerings through the Multiplex Learning Academy.
- An industry-leading approach to flexible work to enable better work-life balance.
Who we're looking for:
This is a hands-on, operationally focused ICT Vendor Manager role ideally suited to a mid-level ICT vendor management, commercial, or technology procurement professional who enjoys working close to the detail and taking ownership of outcomes within a global environment.
Reporting to the Global ICT Vendor Manager, you will be responsible for managing a defined portfolio of technology vendors across Australia, the United Kingdom, and Canada. You will lead the day-to-day management of vendor relationships, contract renewals, governance activities, commercial administration, issue resolution, and performance management, ensuring vendors consistently deliver against Multiplex's operational and commercial requirements.
Working closely with Technology, Procurement, and business stakeholders, this role operates with a high degree of autonomy and accountability. We're seeking someone who can work independently, proactively manage competing priorities, identify opportunities for improvement, and confidently drive outcomes across their vendor portfolio. In doing so, you'll play a critical role in enabling the Global ICT Vendor Manager to focus on strategic vendor direction, commercial planning, and longer-term initiatives.
The role offers valuable exposure to global stakeholders, commercial decision-making, and a broad range of technology suppliers.
This role is open to candidates based in Sydney, Perth, or Melbourne.
Key Responsibilities include:
- Manage ICT vendor renewals, contract lifecycle activities and commercial planning.
- Oversee vendor relationships, performance reviews, SLAs/KPIs and issue resolution.
- Support sourcing activities, RFx processes, evaluations and onboarding.
- Provide commercial and contractual advisory support across vendor agreements.
- Identify opportunities for cost optimisation, process improvement and vendor rationalisation.
- Collaborate with global stakeholders and adapt communication across technical and non-technical audiences.
To be considered for this role you will have
A note on diversity:
We're committed to building a workplace where people of all genders, cultures, identities, abilities and life experiences feel they belong. We welcome applications from people of all genders, Aboriginal and Torres Strait Islander peoples, culturally diverse communities, LGBTQIA+ communities, people with disability, and veterans.
You don't need to meet every requirement to be considered so if this role sparks your interest and you want to help build a better future, we'd like to hear from you. We're committed to a barrier-free recruitment experience. If you need any adjustments, simply let our Talent Acquisition team know.
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