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Facilities Coordinator (Hard Services)

CBRE -
Sydney NSW

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Job Details

Full-time

Qualifications

Asset management
Hospitality
Customer service
Maintenance
CMMS
HVAC
AI
Communication skills

Full Job Description

Multinational financial services client
Opportunity for a Facilities Coordinator to work in a vibrant, thriving corporate environment
Based in Sydney CBD Land of the Gadigal people
About CBRE CBRE is the world's leading and largest commercial real estate services and investment firm, servicing over 90% of the world’s Fortune 100 companies. Our Global Workplace Solutions division (GWS) is comprised of the best and brightest industry professionals, at the forefront of innovation, and highly invested in the development and unique needs of our diverse employees and global clients.
About the Role: The Facilities Coordinator (Hard Services) is responsible for supporting the smooth operation, maintenance, and compliance of building systems within the regions corporate offices / locations. The role focuses on coordinating technical (hard) services, managing contractors and vendors, overseeing planned preventive maintenance (PPM) schedules, and ensuring that all works are completed safely, efficiently, and to high service standards.

What You'll Do:
Hard Services Operations
Coordinate day-to-day building maintenance, including M&E, HVAC, plumbing, fire safety, and building fabric systems within the corporate offices.
Ensure all systems are functioning effectively to support a premium workplace and guest experience.
Support both planned and reactive maintenance works, ensuring minimal disruption to business operations.
Managing specialise systems such as UPS, CRAC, data rooms
Planned Preventive Maintenance (PPM)
Maintain and manage PPM schedules, ensuring statutory and non-statutory tasks are completed on time.
Liaise with contractors to plan works in line with operational requirements and business activity.
Keep accurate records of maintenance activities, ensuring all certificates and reports are stored and up to date.
Contractor & Vendor Management
Act as the main liaison for hard services contractors and specialist vendors, ensuring performance and compliance with SLAs and KPIs.
Manage contractor onboarding, site inductions, and permit-to-work processes.
Review risk assessments and method statements (RAMS) prior to work commencement.
Raise purchase orders, review quotes, and verify invoices in line with budget controls.
Compliance & Health and Safety
Ensure all maintenance activities are carried out safely and in accordance with statutory regulations and company policies.
Support regular compliance audits and inspections, including fire, water, electrical, and air systems.
Maintain documentation to demonstrate compliance with all relevant standards.
Customer Service & Workplace Support
Act as a key contact for internal stakeholders, ensuring all facilities requests are handled promptly and professionally.
Maintain a strong presence on-site, supporting workplace experience teams and ensuring service excellence.
Coordinate with soft services teams (cleaning, front-of-house, catering) when technical works may impact daily operations.
Reporting & Administration
Prepare maintenance performance reports and track completion of PPM and reactive works.
Use CAFM/CMMS systems to manage work orders, log jobs, and maintain asset registers.
Support budget tracking and assist with cost reporting related to hard services.

What You'll Need:
Proven experience as a Facilities Coordinator or Maintenance Coordinator in a corporate office or hospitality environment – Minimum of 3 years’ experience
Strong hard services background (mechanical, electrical, HVAC, or building systems).
Demonstrated experience in contractor and vendor management, including KPI oversight.
Sound understanding of PPM scheduling, asset management, and CAFM/CMMS systems.
Excellent communication, organisation, and stakeholder management skills.
High level of customer service awareness and ability to operate in a client-facing environment.
Knowledge of statutory compliance and health & safety requirements in facilities management.

Qualifications (Preferred):
ONC/HNC or equivalent in Building Services, Electrical, or Mechanical Engineering.
IOSH Managing Safely or equivalent health & safety certification.
Experience using CAFM / CMMS systems

Attributes:
Professional, proactive, and service-oriented.
Strong problem-solving and multitasking skills.
Ability to manage competing priorities in a dynamic corporate or hospitality setting.
Team player with a focus on continuous improvement and operational excellence.
Why CBRE
When you join CBRE, you become part of the global leader in commercial real estate services and investment that helps businesses and people thrive. We are dynamic problem solvers and forward-thinking professionals who create significant impact. Our collaborative culture is built on our shared values — respect, integrity, service and excellence — and we value the diverse perspectives, backgrounds and skillsets of our people. At CBRE, you have the opportunity to chart your own course and realize your potential. We welcome all applicants.
Applicant AI Use Disclosure We value human interaction to understand each candidate's unique experience, skills and aspirations. We do not use artificial intelligence (AI) tools to make hiring decisions, and we ask that candidates disclose any use of AI in the application and interview process.

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