In-Demand Director mechanical Jobs

Remote Monitoring Technician
THINK HIRE LTD —Sydney NSW
- $81,000 - $87,000 a year
- Full-time
- Remote
- Customer service
- Microsoft Office
- Analysis skills
- Work from home
Quick Apply
8h
Capture Solution Architect - Sovereign Space & Ground Programmes
Viasat —Sydney NSW
- Full-time
- Management
- Writing skills
- Engineering
Lead Operations Manager - Environmental Services
SA Health —Greater Adelaide SA
- $125,649 - $130,392 a year
- Full-time
- Communication skills
PLM and Engineering Data Engineer
Hysata —Port Kembla NSW
- CAD
- Engineering
- Bachelor's degree
- Employee assistance program
- Employee discount
Treatment Planning Engineer - Water Infrastructure
AECOM —Melbourne VIC
- Full-time
- Hybrid work
- Communication skills
RC Driller Offsider
Aurenne Group Mining —Perth WA
- 12 hour shift
- Communication skills
Quick Apply
National Sales Specialist - Chiller
Vertiv —Sydney NSW
- Sales
- Systems design
- Business development
Testing and Commissioning Manager
John Holland —Adelaide SA
- Management
- Microsoft Office
- Master's degree
Principal Civil Engineer - Water Infrastructure
AECOM —Sydney NSW
- Full-time
- Hybrid work
- CAD
- Bachelor's degree
- Construction experience
Mechanical Apprentice – Brighton Automotive
Brighton Automotive Pty LTD —Brighton VIC
- Full-time
- No experience needed
- In-person
Quick Apply
14d
Principal Fire Protection Engineer
AECOM —Melbourne VIC
- Full-time
- Hybrid work
- AutoCAD
- Engineering
- Leadership
Program Director, Building Services Advisory
Health Infrastructure —Sydney NSW
- $189,878 - $207,381 a year
- Full-time
7d
Projects & Reliability Manager
Prysmian Group —Dee Why NSW
- Budgeting
- Manufacturing
- Leadership
- Parental leave
HD Fitter | Heavy Diesel Mechanic - Mobile plant
Aurenne Group Mining —Perth WA
- Urgently hiring
- Employee assistance program
Quick Apply
Principal Software Engineer
Roborigger —Kings Park WA
- AWS
- Electrical experience
- Bachelor's degree
Network Planning Engineer - Water Infrastructure
AECOM —Melbourne VIC
- Full-time
- Hybrid work
- Management
- Communication skills
Heavy Diesel Fitter | HD Fitter | Mobile plant
Aurenne Group Mining —Perth WA
- Urgently hiring
- Employee assistance program
- Employee discount
Quick Apply
Gear Officer
Australian Government - Department of Climate Change, Energy, the Environment and Water —Kingston TAS
- $5 - $88,834 a year
- Laboratory
- CAD
- First Aid Certification
10d
Gear Officer
Australian Antarctic Division —Kingston TAS
- $88,834 - $96,829 a year
- Call employer
10d
Mechatronics or Electrical Engineer
Roborigger —Kings Park WA
- AI

I want to receive the latest job alert for director mechanical

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

director mechanical jobs near

Remote Monitoring Technician

THINK HIRE LTD
Sydney NSW

Quick Apply

Job Details

Full-time
$81,000 - $87,000 a year
8 hours ago

Benefits

Work from home

Qualifications

Customer service
Technical support
Microsoft Office
Analysis skills
Electrical systems

Full Job Description

Position Overview:

The Remote Monitoring Technician is responsible for remotely monitoring the company's fleet of equipment, identifying faults, diagnosing issues, and resolving problems wherever possible without the need for an engineer visit. The role focuses on delivering outstanding customer service, minimising equipment downtime, and ensuring issues are resolved efficiently through remote diagnostics, troubleshooting, and proactive communication.

Key Responsibilities:

· Continuously monitor the company's remote monitoring systems to identify equipment faults, alarms, and operational issues across the fleet.

· Carry out first-line fault finding and troubleshooting to determine the root cause of equipment problems.

· Resolve issues remotely wherever possible, aiming for first-time resolution rather than providing advice alone.

· Utilise telephone and video calls to support customers in diagnosing and resolving equipment issues quickly and effectively.

· Escalate unresolved or complex faults promptly to the appropriate department, including Breakdowns, Aftersales, Service Manager, Remote Monitoring Systems Manager, or Technical Director.

· Identify recurring or repeat faults and escalate trends for further investigation and long-term corrective action.

· Maintain regular communication with customer site teams, providing updates on equipment status, expected downtime, and engineer attendance where required.

· Respond promptly to customer requests, including remote configuration changes such as timer adjustments, quiet hour updates, and other system settings.

· Provide comprehensive handovers to colleagues at the end of each shift or working day to ensure continuity of service.

· Complete additional operational tasks following training, including:

o Daily fuel call logging.

o New installation check-in calls.

o Pre-hire asset inspections.

o Pre-sales technical support and job specification reviews.

· Record all customer interactions, diagnostics, actions taken, and outcomes accurately within the company's systems.

· Contribute ideas and feedback to improve products, services, internal processes, and customer experience.

· Maintain a professional, courteous, and customer-focused approach in all interactions via telephone, email, messaging platforms, video calls, and face-to-face meetings where required.

Key Skills & Experience:

Essential

· Strong problem-solving and analytical skills.

· Excellent communication and customer service abilities.

· Ability to diagnose technical issues using logical fault-finding techniques.

· Confident using computers, remote monitoring software, and Microsoft Office applications.

· Ability to prioritise workload and manage multiple tasks simultaneously.

· Strong attention to detail and accurate record keeping.

· Ability to remain calm under pressure while working in a fast-paced environment.

· Self-motivated with the ability to work independently and as part of a team.

Desirable

· Experience in a technical support, service desk, helpdesk, or remote diagnostics role.

· Knowledge of generators, temporary power equipment, electrical systems, or plant machinery.

· Experience using remote monitoring or telematics platforms.

· Understanding of mechanical or electrical fault diagnosis.

Core Competencies

Customer Focus

Delivers an excellent customer experience by responding promptly, communicating clearly, managing expectations, and taking ownership of issues through to resolution.

Technical Problem Solving

Applies logical fault-finding and troubleshooting techniques to identify root causes, resolve issues remotely where possible, and make informed decisions on when to escalate.

Communication & Collaboration

Communicates professionally and effectively with customers, colleagues, and stakeholders, sharing information clearly and working collaboratively to achieve the best outcomes.

Accountability & Continuous Improvement

Takes ownership of responsibilities, maintains accurate records, meets commitments, and actively identifies opportunities to improve processes, services, and customer experience.

Schedule:

Shift work

Pay: $81,000.00 – $87,000.00 per year

Benefits:

Work from home

Application Question(s):

Do you have experience troubleshooting and diagnosing technical faults remotely?
Do you have experience providing technical support to customers via telephone or video calls?

Experience:

Victron: 1 year (Preferred)
Microsoft Office: 2 years (Preferred)

Work Authorisation:

Australia (Required)

Work Location: Remote

Quick Apply

Refine Your Search

director mechanical jobs

Remote Monitoring Technician

Capture Solution Architect - Sovereign Space & Ground Programmes

Lead Operations Manager - Environmental Services

PLM and Engineering Data Engineer

Treatment Planning Engineer - Water Infrastructure

RC Driller Offsider

National Sales Specialist - Chiller

Testing and Commissioning Manager

Principal Civil Engineer - Water Infrastructure

Mechanical Apprentice – Brighton Automotive

Principal Fire Protection Engineer

Program Director, Building Services Advisory

Projects & Reliability Manager

HD Fitter | Heavy Diesel Mechanic - Mobile plant

Principal Software Engineer

Network Planning Engineer - Water Infrastructure

Heavy Diesel Fitter | HD Fitter | Mobile plant

Gear Officer

Gear Officer

Mechatronics or Electrical Engineer

I want to receive the latest job alert for director mechanical

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected