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Patient Liaison Officer (Administration Officer Level 4) - Shellharbour Hospital

Illawarra Shoalhaven Local Health District -
Wollongong NSW

Apply Now

Job Details

Full-time
$75,176.80 - $76,897.65 a year
2 days ago

Benefits

Health insurance
Employee assistance program
Gym membership
Salary packaging

Full Job Description

Illawarra Shoalhaven Local Health District

Reference number

REQ673562

Occupation

Administration and Clerical

Work type

Full-Time

Location

Wollongong & The South Coast

Salary Information

$75176.8 - $76897.65

Closing date

26 July 2026 at 11:59pm

With your skills and experience, you can contribute to the millions of ways we're enriching health, and develop your career as part of the largest health organisation in Australia.

$78,183.85 - $79,973.57 per annum + 12% super & salary packaging | Temporary Full-Time (Job Share will be considered) until 20 December 2026 | Shellharbour Hospital (SHH) | REQ673562 | Grade: Administration Officer Level 4 | Applications close: Sunday, 26 July 2026

Join us in shaping healthier futures. Together we can do more.

Provide a customer focused service to staff and patients whilst ensuring that all inpatients are assessed and classified with regard to their financial classification (holder of private health insurance, MVA, DVA, worker's compensation, ineligible overseas visitors, defence force personnel, police force serving members etc). Actively promoting and marketing encourages conversion of patients, with private health insurance, from non-chargeable to chargeable status. Liaising with appropriate areas to ensure that patient billing information is obtained in a timely fashion in order to meet Revenue Department requirements. This position contributes significantly to increasing revenue for the organisation.

For more information and to view the position classification, see the Position Description here.

A little about us.

Shellharbour Hospital is a busy acute care facility which provides emergency services, elective surgical services, general medicine, antenatal and primary family health care, satellite renal dialysis, and adolescent and adult mental health services on site. It's an accredited healthcare facility with the Australian Council on Health Care Standards (ACHS) and is recognised as providing a high standard of care to the community.

Located on the beautiful South Coast of NSW, Shellharbour is known for its spectacular coastal scenery and is only a little over a 1.5 hour drive from Sydney.

Benefits of working with ISLHD.

We understand that balancing career aspirations with the demand of the everyday, as well as maintaining a healthy work-life balance, can be a challenge. To help with this, we offer a range of benefits which include:

- Allocated Days Off (ADO) - once a month take a paid day off (eligible full-time employees)

- Salary packaging - less tax and more take-home pay

- Novated leasing - lease a car and pay for all running costs out of your pre-taxed salary (eligible full-time employees)

- Fitness Passport - discounted gym membership that both you and your family can enjoy (eligible employees)

- Employee Assistance Program (EAP) - free confidential and professional assistance for staff and their families

Career progression, professional development and secondment opportunities

Apply now by reading the Position Description, then, using our online portal, submit a resume and answer the selection criteria within the application. In addition, please note you must have the following essential requirements:

Applicable vaccination requirements for a Category A role.

This is a temporary leave relief position until 20 December 2026 with the possibility of extension.

ISLHD is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

ISLHD is dedicated to fostering a child-safe environment that respects and upholds the rights of children and young people, aligned with NSW Health’s commitment to implementing the Child Safe Standards. We aim to ensure that children and young people feel safe, supported, and included in their care. All current and prospective staff are expected to prioritise the safety, welfare, and wellbeing of children and young people, actively working to protect them from harm and abuse.

Need more information or help applying?

Visit the ISLHD website for application tips, to learn more about ISLHD and other important application information.
Visit the Stepping Up website here. Stepping Up supports Aboriginal people to navigate the recruitment process and find a career or employment in NSW Health.
Visit The Welcome Experience website here. The Welcome Experience is a free service supporting essential workers (and their families) who are considering applying for or have accepted a job in regional NSW.
Follow us on social media: Facebook, Instagram, LinkedIn and YouTube.
For role-related queries or help applying, contact Justine Dwyer at [email protected]

ISLHD acknowledges that our health district is located on the unceded lands of the Aboriginal people who are the Traditional Custodians of the NSW South Coast.

Apply Now

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Patient Liaison Officer (Administration Officer Level 4) - Shellharbour Hospital

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