JLL supports the Whole You, personally and professionally.
Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work. Whether you’ve got deep experience in commercial real estate, skilled trades, and technology, or you’re looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally.
What this opportunity involves: As a Casual Workplace Coordinator at JLL, you'll serve as the vital connection between our clients, service providers, and internal teams to ensure exceptional facility operations. You'll provide high-level support to the Facilities Management team while maintaining outstanding service standards across administrative and operational functions. Working alongside the Account Team, you'll proactively manage day-to-day operations, oversee vendor performance, and ensure our clients' workplaces remain safe, productive, and welcoming environments for all occupants. At JLL, we are collectively shaping a brighter way for our clients, ourselves and our fellow employees, and you'll play a key role in bringing this vision to life through operational excellence, proactive problem-solving, and a commitment to delivering service that exceeds expectations.
An overview of the role: Deliver superior customer service by responding to on-site client needs, managing vendor and subcontractor performance through regular inspections, and maintaining strong relationships with building occupants
Coordinate conference room bookings, prepare meeting spaces, arrange catering, and process weekly consumables orders while maintaining accurate inventory and facilities management records
Oversee site cleanliness standards by directing cleaning staff, conducting regular inspections, organizing specialty cleaning services, and ensuring spaces remain welcoming and productive
Support financial processes by assisting with accurate and timely completion of invoicing, purchase orders, and budget tracking activities
Provide administrative support for security clearance processes, working with the Contract Administrator to ensure compliance and timely renewals
Assist with health and safety procedures, risk management programs, incident reporting, and maintaining compliance with JLL's business conduct guidelines across all facility operations
Sounds like you? This is what we are looking for: Proven experience in property, facilities, or project management fields with demonstrated knowledge of technical services and building operations
Strong proficiency in English communication and advanced skills in Microsoft Excel, including data analysis and financial tracking capabilities
Excellent organizational skills with the ability to manage multiple complex issues simultaneously within tight deadlines while maintaining attention to detail
Outstanding customer service orientation with receptionist or front-of-house experience and a proven ability to build and maintain professional relationships
Goal-oriented mindset with a track record of meeting performance targets and service level agreements in collaborative team environments
Experience using preventive maintenance (PPM) systems, JD Edwards (JDE) or similar financial systems, and proficiency with the full Microsoft Office suite preferred
Benefits:
Great employee discounts off fitness, wellbeing & other renowned bands
18 weeks paid maternity leave
Private Health Insurance Discounts
Active Social Club
Employee assistant program
Novated Lease for EV cars
Paid time off for volunteer work
Career Opportunities with Australia's #1 Commercial Real Estate firm
Premium offices
What you can expect from us:
You’ll join an entrepreneurial, inclusive culture. One where the best inspire the best. Where like-minded people work naturally together to achieve great things. Join us to develop your strengths and enjoy a fulfilling career full of varied experiences. Keep those ambitions in sight and imagine where JLL can take you.
As an organisation, we don’t just accept that we are a place of many different people, but we embrace it, we celebrate it, and we proactively support the needs that difference brings. JLL is committed to equal opportunity regardless of race, gender, age, sexual orientation or disability, and that is why, for more than a decade, we continue to rank among the World’s Most Ethical Companies. We are dedicated to offering veterans from all ranks and services a successful civilian career as they transition out of the military. We recognise and appreciate the skills acquired in their service careers as vital and transferable to our workforce.
Interested candidates, please apply following the link below quoting job reference number REQ512791
If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements below. We’re interested in getting to know you and what you bring to the table!
Personalized benefits that support personal well-being and growth:
JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.
About JLL –
We’re JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That’s why we’re committed to our purpose to shape the future of real estate for a better world. We’re using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities.
Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we’re honored to be recognized with awards for our success by organizations both globally and locally.
Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we’re headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.
