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In-Store Travel Consultant - Bondi Beach Based

Sailing Whitsundays
Bondi Beach NSW

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Job Details

Qualifications

Sales
Customer service
Organisational skills
Communication skills

Full Job Description

THE TRAVEL SHOP BONDI BEACH IS SEEKING AN IN-SHOP SALES CONSULTANT TO JOIN OUR TEAM IN SYDNEY!

The Position

Travel sales consultant, based locally in Bondi Beach, Sydney.

Join Our Team at The Travel Shop Bondi Beach!

Are you passionate about travel and helping others create unforgettable experiences? The Travel Shop is looking for a friendly and enthusiastic individual to join our Bondi Beach team. As an in-store travel consultant, you’ll have the opportunity to share your love for the East Coast of Australia and work in a fun, fast-paced environment while building itineraries and selling exciting tours and activities to holidaymakers.

You'll be based solely in our newly-opened Bondi Beach store, where you’ll be responsible for in-store sales, as well as handling online inquiries and sales. Your role will involve customer service, product knowledge, and sales for tours across the East Coast, working with both walk-in customers and online clients. You’ll also engage in touting, attracting potential customers by showcasing our tours and contributing to the retention of existing clients through follow-ups and ongoing relationships. This is a new Sydney-based branch of the travel shop, so innovation, enthusiasm and creativity will be really valued in the role.

Your Responsibilities

As an in-store travel consultant, your role will include:

Providing exceptional customer service to clients both in-store and online
Monitoring and working the online chats
Selling tours and experiences for destinations along the East Coast, including Sydney, the Whitsundays, K'gari (Fraser Island), Cairns, and the Great Barrier Reef
Admin duties, including data entry, managing bookings, and responding to phone calls and emails
Touting and attracting potential clients to the store and online
Following up with past clients to encourage future bookings
Cash handling, opening and closing the store, and general retail operations
Restocking brochures, managing marketing materials, and keeping the store organized
Outreach to new affiliate partners

The ideal candidate will have:

A passion for travel and in-depth knowledge of East Coast destinations
Excellent communication skills to confidently sell and discuss tours and travel plans
Experience with customer service and sales
Strong organizational skills and the ability to multitask
Attention to detail and ability to maintain accurate bookings
A dynamic and vibrant personality - we’re looking for someone who enjoys working in a team and has a flair for interacting with customers
Experience with online sales is a bonus!

As a travel consultant, you’ll work closely with customers, helping them build itineraries, sell experiences, and design their dream getaways. You'll also focus on customer retention, following up with past clients to encourage repeat bookings and referrals.

We’re looking for vibrant, creative individuals who bring energy and enthusiasm to the team!

About The Travel Shop

The Travel Shop is a local, established travel agency based across the East Coast. At our store in Bondi Beach, we connect holidaymakers with the best of Australia and beyond. We specialise in unique tours, adventures, and unforgettable experiences and provide seamless support from real travel experts.

Our team works with top-rated operators across Australia, selling an extensive and top-rated array of tours across our six brands. Currently, The Travel Shop Group consists of six travel agencies; Sailing Whitsundays, Fraser Tours, East Coast Tours, Whale Tours, Cairns Tours and Outback Tours, all built on technology powered by Mr Travel. Whether we're booking a traveller onto a single-day trip or planning a seamless group package complete with accommodation, transport and tours, we offer local insight, unbeatable service and seamless experiences, every time.

Join us at The Travel Shop Bondi Beach and help create amazing travel experiences for our customers! If you’re passionate, personable, and ready to be part of a dynamic team, we’d love to hear from you.

Apply Today!

To apply for this position with us, please complete our Google Form and submit it to be considered. All applications are treated with the strictest of confidence.

Check out other available positions at The Travel Shop.

Apply Now

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THE TRAVEL SHOP BONDI BEACH IS SEEKING AN IN-SHOP SALES CONSULTANT TO JOIN OUR TEAM IN SYDNEY!

The Position

Your Responsibilities

About The Travel Shop

Apply Today!

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