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Member Support Consultant
Fitness First —Melbourne City Centre VIC
- From $65,000 a year
- Full-time
- CPR Certification
- First Aid Certification
- Gym membership
Educator
Affinity Education Group —Sydney NSW
- Part-time
- Master's degree
- Bachelor's degree
- Communication skills
- Health insurance
Personal Trainer- Qualified or Non-qualified
Goodlife Health Clubs Australia —Essendon VIC
- $32.41 - $109.32 an hour
- Part-time
- In-person
Quick Apply
6d
Health and Fitness Professional
Goodlife Health Clubs Elizabeth St —Brisbane QLD
- Contract
- CPR Certification
- First Aid Certification
- Communication skills
4d
Personal Training Manager
Fitness First —Melbourne City Centre VIC
- Part-time
- First Aid Certification
- Communication skills
- Gym membership
14d
Personal trainer, New or Experienced
Goodlife Health Clubs —Holland Park QLD
- $50 - $100 an hour
- Contract
- First Aid Certification
- In-person
- Communication skills
- Gym membership
- Professional development assistance
Quick Apply
7d
Personal Training Manager
Goodlife Health Clubs —Greater Adelaide SA
- Part-time
- First Aid Certification
- Gym membership
8d
Sales Consultant | St Leonards Club (full-time)
Fitness First —St Leonards NSW
- From $65,000 a year
- Full-time
- CPR Certification
- First Aid Certification
- Gym membership
Quick Apply
Sales Consultant | Mitcham (full-time)
Goodlife Health Clubs —Kingswood SA
- $65,000 a year
- Full-time
- First Aid Certification
- Gym membership
Quick Apply
Sales Consultant | Essendon Club (full-time)
Goodlife Health Clubs —Essendon VIC
- $65,000 a year
- Full-time
- First Aid Certification
- Gym membership
Quick Apply
Personal trainer
Goodlife Health Clubs Caloundra —Caloundra QLD
- $65 - $140 an hour
- Contract
- In-person
- Gym membership
- Professional development assistance
13d
Bayside Personal Trainer/Fitness Instructor
Goodlife Health Clubs —Cheltenham VIC
- $90 - $100 an hour
- Part-time
- Education
- In-person
- Communication skills
- Gym membership
- Professional development assistance
Quick Apply
8d
Personal Trainer / Exercise Coach
Goodlife Health Clubs Maroochydore —Maroochydore QLD
- $75,000 - $150,000 a year
- Weekend availability
13d
Personal Trainer/Coach
Goodlife Health Clubs Australia —Essendon VIC
- $31.37 - $108.36 an hour
- Part-time
- First Aid Certification
- In-person
- Communication skills
Quick Apply
1d
Sales Consultant | Myaree Club (full-time)
Goodlife Health Clubs —Myaree WA
- $65,000 a year
- Full-time
- First Aid Certification
- Gym membership
Quick Apply
7d
Group Fitness Manager
Goodlife Health Clubs —Brisbane Northern Suburbs QLD
- Part-time
- CPR Certification
- First Aid Certification
- Organisational skills
- Gym membership
Personal Trainer – Expression of Interest (Freelance / Contractor)
Goodlife Health Clubs Chelsea Heights —Chelsea Heights VIC
- $80 - $110 an hour
- Part-time
- In-person
- Gym membership
- Referral program
Quick Apply
Head of Safety
Fitness and Lifestyle Group —West End QLD
- Full-time
- Hybrid work
- Master's degree
- Analytics
- Employee assistance program
- Employee discount
13d
Personal Trainer
Goodlife Health Clubs Rockhampton —North Rockhampton QLD
- $70,000 - $100,000 a year
- First Aid Certification
- In-person
- Gym membership
Quick Apply
Personal Trainer
Goodlife Health Clubs Fortitude Valley —Fortitude Valley QLD
- $80,000 - $120,000 a year
- Part-time
- First Aid Certification
- In-person
- Gym membership
Quick Apply
1d

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Member Support Consultant

Fitness First -
Melbourne City Centre VIC

Apply Now

Job Details

Full-time
From $65,000 a year

Benefits

Gym membership

Qualifications

CPR Certification
Lead generation
First Aid Certification

Full Job Description

Turn Conversations into Confidence; Inspire People to Move and Put Their Fitness First

The Opportunity

At Fitness First , our Member Support Consultants (MSCs) are the heartbeat of the club. They’re the first people our members meet, the ones who spark motivation, build confidence and help people take the first step toward becoming stronger, healthier versions of themselves.

Every day brings new conversations, new goals and new opportunities to make an impact. In this role, you’ll drive membership growth through proactive outreach, connecting with people in the community, and inspiring them to start their fitness journey.

You’ll turn interest into action — introducing people to the club, helping them discover what they’re capable of and showing them how Fitness First can support their goals. At the same time, you’ll build strong relationships with existing members, delivering exceptional service and creating positive experiences that keep them motivated and engaged.

If you’re energised by people, driven by results and love seeing someone discover their potential, this is a role where your impact will be felt every single day.

As an MSC at Fitness First, your impact is felt every day; through the members you support, the community you build, and the results you help deliver.

Responsibilities:

Proactively contribute to club sales budget utilising sales promotions and referrals campaigns

Generating and converting high-quality sales leads through community outreach, seeking referrals and the identification of new business opportunities

Achieving the required number of lead contacts via telephone to maximise sales opportunities

Providing sales presentations and tours to prospective members

Creating great member journeys via positive and personalised interactions

Achieving successful outcomes to enquiries

Opening and closing the club as per the club roster

Active involvement in member retention programs, inspiring members to continue their fitness journey

Regular service calls to new and existing members to keep them engaged in their journey - recommending club-based products that would boost their results and amplify their experience

Requirements:

Current First Aid & CPR certificate.

A problem-solving mindset - you can provide solutions that meet the needs of our potential members

A gift for communication - you can talk to anyone with ease, and inspire them to take action

Drive - you are goal-focused and continuously looking for new ways to excel yourself

A team player - you can rally through the hard times and celebrate personal and team success

Customer focused - you can build rapport with people of all backgrounds and are motivated to help them achieve their goals

What we can offer you:

A career in fitness is anything but ordinary. At Fitness First, the work you do every day has real impact - helping people feel stronger, more confident and more energised in every part of their lives.

In return, we make sure you’re supported to grow, succeed and enjoy the journey.

You’ll enjoy:

Base salary + uncapped commission, with realistic earnings of $65K+

A complimentary Platinum Fitness First membership

Anniversary leave and an additional gym membership for friends or family through our Recognition for Service Awards

Being part of a high-energy team that celebrates wins, backs each other and thrives on helping members achieve incredible results

Clear pathways into leadership, with opportunities to grow your career across Fitness & Lifestyle Group - Asia Pacific’s largest diversified fitness group and its leading fitness brands

About Fitness First:

A globally recognised leader in the fitness sector, Fitness First currently operates 51 Australian clubs across New South Wales and Victoria. We believe that fitness inspires people to excel - it takes courage, determination, and dedication. Working with Fitness First is more than just a paying job. It's the start of a career that will allow you to empower thousands to put themselves First and lead fearless and extraordinary lives.

As an employer, we are on a mission to uncover exceptional talent and nurture, develop and celebrate our employees.

Fitness First , Australia, is proud to be part of Fitness & Lifestyle Group, Asia Pacific’s largest diversified fitness brand.

Apply Now!

Our Commitment to Diversity and Inclusion:

At Fitness and Lifestyle Group we bring positive energy and attitude to work every day, we are proud of who we are and who we work for. We don't just accept individuality; we encourage it and acknowledge the value diversity and inclusivity brings to our organisation. We pride ourselves on empowering our team to be their authentic selves at work.

We welcome applications from Aboriginal and Torres Strait Islander People, people of all ages, race, sex, intersex status, gender identity, sexual orientation, people with a disability and from other diverse backgrounds.

About Fitness & Lifestyle Group:

Fitness and Lifestyle Group (FLG) is the leading fitness, health, and wellness group in the Asia-Pacific region, headquartered in Australia. Our mission is to make a meaningful, positive impact on people's lives through innovative and diverse health and wellness offerings, both physical and digital.

FLG's portfolio includes globally recognised brands such as Fitness First Australia, Goodlife Health Clubs Australia, Jetts Fitness New Zealand & Thailand, Zap Fitness, and Barry's. With 319 locations across Australia, New Zealand, and Southeast Asia, we support over 585,000 members in leading healthier, more active lives.

Apply Now

Refine Your Search

goodlife health clubs jobs

Member Support Consultant

Educator

Personal Trainer- Qualified or Non-qualified

Health and Fitness Professional

Personal Training Manager

Personal trainer, New or Experienced

Personal Training Manager

Sales Consultant | St Leonards Club (full-time)

Sales Consultant | Mitcham (full-time)

Sales Consultant | Essendon Club (full-time)

Personal trainer

Bayside Personal Trainer/Fitness Instructor

Personal Trainer / Exercise Coach

Personal Trainer/Coach

Sales Consultant | Myaree Club (full-time)

Group Fitness Manager

Personal Trainer – Expression of Interest (Freelance / Contractor)

Head of Safety

Personal Trainer

Personal Trainer

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