In-Demand Windows server Jobs in Parramatta, Nsw

Systems Engineer (L2)
Employment Hero —Sydney NSW
- $80,000 - $120,000 a year
- Full-time
- Azure
- Microsoft Office
14h
Infrastructure Engineer
NextSense —Macquarie Park NSW
- Up to $114,778 a year
- Contract
- Azure
- Computer Science
- Analysis skills
- Annual leave
- Parental leave
4h
Technical Support Specialist
Experteq Careers —Sydney NSW
- Full-time
- Hybrid work
- Azure
- Microsoft Outlook
- Analysis skills
- Annual leave
- Work from home
Quick Apply
7d
Cyber Security Engineer
Unisys —Rhodes NSW
- Full-time
- Management
- Administrative experience
- AI
Junior Infrastructure Engineer, Sydney
Mako —Sydney NSW
- Software troubleshooting
- Microsoft Office
- Scripting
- Health insurance
- Parental leave
Quick Apply
Customer Engineer Specialist
Hitachi Rail —Macquarie Park NSW
- Full-time
- Microsoft Outlook
- Microsoft Office
- Communication skills
4d
Senior DevOps Engineer
Datacom —Sydney NSW
- Full-time
- Hybrid work
- DevOps
- Research
- AWS
- Work from home
Quick Apply
BMS Project Engineer
Johnson Controls —Sydney NSW
- Full-time
- Microsoft Powerpoint
- Microsoft Excel
- Microsoft Access
Senior Systems Administrator
Light & Wonder —Silverwater NSW
- Full-time
- Azure
- Management
- Computer Science
- Parental leave
Active Directory Security & Hardening Architect
Tata Consultancy Services —Sydney NSW
12d
Systems Administrator
NEP Australia —Eveleigh NSW
- Full-time
- Computer science
- Management
- Computer Science
- Employee assistance program
Quick Apply
Level 3 Service Desk Engineer
EFEX —Sydney NSW
- Full-time
- Administrative experience
- Communication skills
Quick Apply
Senior IT Systems Administrator
KBR —Sydney NSW
- Full-time
- Bachelor's degree
- No degree
- Parental leave
Senior Microsoft Engineer
AARNet —Sydney NSW
- Microsoft Office
- SharePoint
- Annual leave
- Parental leave
Senior Systems Engineer - Infrastructure Security Operations
APRA —Sydney NSW
- Azure
- Management
Senior Cloud & Security Operations Engineer
Dexus —Sydney NSW
- Full-time
- Azure
- Scripting
Computer Network and Systems Engineer
MACS Technologies —Sydney NSW
- Full-time
- Microsoft Office
- SharePoint
Senior Cyber Security Engineer
Deloitte —Sydney NSW
- Hybrid work
- Azure
- AWS
- APIs
- Parental leave
4d
Senior DevOps Engineer
Reserve Bank of Australia —Sydney NSW
- Full-time
- Hybrid work
- Azure
- DevOps
- Scripting
11d
Senior System Engineer (Level 3)
FUJIFILM MicroChannel —Sydney NSW
- Full-time
- Hybrid work
- Azure
- Customer service
- Microsoft Office
Quick Apply
4d

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Systems Engineer (L2)

Employment Hero -
Sydney NSW

Apply Now

Job Details

Permanent | Full-time
$80,000 - $120,000 a year
14 hours ago

Qualifications

ConnectWise
Desktop support
ITIL Certification
Azure
LAN
Sales administration
Microsoft Exchange
Technical support
Microsoft Office
Driver Licence
Virtualisation
WAN
VMWare

Full Job Description

AI Job Summary

Must live in or around Sydney NSW and have a car and valid driver’s license for onsite work.
Minimum 2 years as an L2 Systems Engineer (or similar) in an MSP environment.
Experience in service desk escalation and ticket triage according to the ITIL® Framework.

Role Type

Permanent • Full-time • Associate

Pay Rate

$80,000 AUD – $120,000 AUD (Annum)

Description

At Otto, we pride ourselves on being Authentic and People First, with a No-Nonsense attitude. We are Committed to getting the outcome for our clients always.

We are looking for an MSP experienced L2 Systems Engineer to join our great place to work.

Whilst IT is a serious business, we’re a bunch of fun, dynamic people who bring energy, humour and heart to what we do.

We are proud of our culture and the people we work with and are Great Place To Work certified – something we have worked hard to achieve and maintain over the years.

The Role

The Systems Engineer will be responsible for onsite work for clients. When not onsite, you will be resolving IT escalations from the L1 technicians remotely. Working closely with clients all around Australia to provide the best possible outcomes and service experience possible.

Please note – as on-site work is required you must currently live in or around Sydney NSW, and have a car and valid driver’s license.

Responsibilities:

Troubleshoot and problem-solve technical faults to identify and diagnose issues logically by either telephone, email, chat, script, remote login or onsite
Act as an escalation point within the services team
Ticket triage according to the ITIL® Framework
Provide an excellent level of customer service to our internal and external customers by providing the appropriate support response, friendly communication and technical knowledge to achieve positive satisfaction scores
Participate in the implementation, administration, configuration, documentation, support and enhancement of client infrastructure environment
Delivery of projects
Maintain the SLA’s to meet project and ticket deadlines, escalating to other team members as necessary
Maintain communication with your team leader, effectively communicating any issues or problems that require assistance
Adherence to process across all business units working closely with sales, finance & admin and services teams

Skills and experience:

Onsite work experience is a MUST
You will be a great communicator, be known for your outstanding customer service and taking ownership of customer issues to get them resolved
Demonstrated experience within a Service Desk environment (all forms of Desktop Support)
Experience in Service Desk tools like Remote Monitoring and Management, IT Service Desk ticketing and documentation tools such as ConnectWise
Demonstrated experience in a managed service/outsourced capacity, responsible for escalation and technical support for complex issues
Sound experience in active directory, exchange, windows server 2012-2016, office 365 and other cloud-based technology
Proficient in Microsoft Office 365 and Azure
Virtualisation technologies (VMware/HyperV)
Microsoft Server Operating Systems
Microsoft Exchange Server and Services, Microsoft Remote Desktop and other VDI technologies
Preferred networking experience with Fortinet, Cisco, LAN, WAN etc
Certifications (Microsoft/ITIL) will be highly regarded, and expected to be maintained

A great team environment, competitive salary, paid certifications/training, industry best recognition program and many other benefits are on offer!

This role is a fantastic opportunity to further develop your technical skills and progress to the next level.

Apply today! Shortlisted candidates will be contacted asap!

Apply Now

Refine Your Search

windows server jobs in parramatta, nsw

Systems Engineer (L2)

Infrastructure Engineer

Technical Support Specialist

Cyber Security Engineer

Junior Infrastructure Engineer, Sydney

Customer Engineer Specialist

Senior DevOps Engineer

BMS Project Engineer

Senior Systems Administrator

Active Directory Security & Hardening Architect

Systems Administrator

Level 3 Service Desk Engineer

Senior IT Systems Administrator

Senior Microsoft Engineer

Senior Systems Engineer - Infrastructure Security Operations

Senior Cloud & Security Operations Engineer

Computer Network and Systems Engineer

Senior Cyber Security Engineer

Senior DevOps Engineer

Senior System Engineer (Level 3)

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