In-Demand Front office supervisor (full time) Jobs

Concierge Supervisor
RACV —Gold Coast QLD
- Weekend availability
- Heavy lifting
- Customer service
- Microsoft Office
- Parental leave
- Employee assistance program
Night Manager
AccorHotel —Brisbane QLD
- Weekend availability
- Microsoft Word
- Microsoft Outlook
- First Aid Certification
Quick Apply
Night Audit Supervisor
Accor Apartments & Realty —Sydney NSW
- Full-time
- Hospitality
- Customer service
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13d
Supervisor
Bild Group —Wingfield SA
- Full-time
- Construction experience
- Leadership
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Food & Beverage Operations Manager
SOFITEL —Broadbeach QLD
- Full-time
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Quick Apply
F&B Supervisor - Grand Bar
Stamford Hotels & Resorts —Greater Adelaide SA
- Weekend availability
- Hospitality
- Supervising experience
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Night Supervisor
Marriott International, Inc —Melbourne VIC
- Full-time
- Leadership
- Communication skills
- Hotel experience
- Employee assistance program
7d
Permit Officer
Mineral Resources —Pilbara WA
- Full-time
- Microsoft Excel
- Microsoft Office
- Supervising experience
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Venue Manager
Harvestment pty ltd —Rhodes NSW
- $85,000 - $92,000 a year
- Weekend availability
- Hospitality
- Customer service
- Microsoft Office
Quick Apply
1d
Front Desk Receptionist
Shrink & Co —Tweed Heads NSW
- From $27 an hour
- Part-time
- Microsoft Word
- Microsoft Excel
- Administrative experience
Quick Apply
11d
Senior Housekeeping Supervisor
Buller Ski Lifts —Mount Buller VIC
- Full-time
- Customer service
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Food & Beverage Supervisor
Drifter —Melbourne VIC
- $31 - $32 an hour
- Part-time
- Hospitality
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- Leadership
- Parental leave
- Employee assistance program
Quick Apply
4d
Centre Sales Representative - Singleton
Pirtek —Singleton NSW
- Full-time
- Microsoft Powerpoint
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Room Division Supervisor
Lake House Daylesford —Daylesford VIC
- Part-time
- Guest services
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Supervisor (Urban)
Rockhampton Regional Council —Rockhampton QLD
- Full-time
- Microsoft Office
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10d
Reservations Supervisor
AccorHotel —Noosa Heads QLD
- Full-time
- Management
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Quick Apply
4d
Corporate Store Manager - Geraldton Central - WA
7-Eleven —Geraldton WA
- $77,030 a year
- Full-time
- Leadership
- Communication skills
- Paid training
3d
Restaurant & Bar Manager
M GALLERY —Melbourne VIC
- Weekend availability
- Organisational skills
- Leadership
- Restaurant experience
- Employee assistance program
Quick Apply
Cleaning Manager
Civeo —Western Australia
- Full-time
- Microsoft Office
- Cleaning
- Leadership
Concierge Supervisor - Events & Gatherings
DAB-Jones Lang LaSalle (NSW) Pty Ltd —Sydney NSW
- Full-time
- AI
Quick Apply

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Concierge Supervisor

RACV -
Gold Coast QLD

Apply Now

Job Details

Permanent | Full-time

Benefits

Parental leave
Employee assistance program
Employee discount
Gym membership
Paid volunteer leave
Insurance services
On-site parking

Qualifications

Heavy lifting
RSA
Customer service
Microsoft Office
Supervising experience
Driver Licence
Leadership
Communication skills
Hotel experience

Full Job Description

RACV Royal Pines Resort | Gold Coast | Full-time
Generous employee benefits & discounts on RACV products & resorts
Join a large trusted Australian brand & VIC’s largest member-based organisation

Great things start here

Be part of a purpose-driven organisation creating meaningful travel and leisure experiences, useful home products and services, better outcomes for drivers, and a cleaner energy future.

At RACV Royal Pines Resort, a short drive from Surfers Paradise set on a championship golf course with spacious rooms and authentic culinary experiences, enjoy the best of tourism and have room to grow in a changing industry that's yours to shape. Join our supportive leisure team whose job it is to help people live their best lives — whether they’re on holiday, visiting an attraction or treating loved ones to a special experience.

About the Opportunity

Are you career focused and passionate about guest services? Do you thrive in a dynamic and fast paced hotel/resort environment? Our team is expanding, and an exciting opportunity has arisen for a Concierge Supervisor to lead a small concierge team, who greet our guests with a warm welcome and deliver exceptional customer service.

This could be just the right role for you?

As the Concierge Supervisor, you will oversee the daily concierge operations, handling guest enquiries and requests, coaching, training and mentoring the team. As one of Australia’s leading conference and events resorts, we offer premium accommodation, multiple dining outlets, day spa and a championship golf course. We are committed to providing guests with exceptional services and luxurious experiences. Your key responsibilities for the role include:

Lead, coach, mentor and support the concierge team to deliver exceptional guest experiences
Greet guests and large groups on arrival assisting with check in/out, luggage, transport, bookings and other requests
Monitor and manage traffic flow on resort entrance driveway
Assist guests with enquiries, requests and complaints in a professional and efficient manner
Provide guests with resort information and recommendations on local events, restaurants, shopping and tourist attractions
Collaborate with front office and other departments to ensure guests needs are met
Maintain a clean and presentable lobby entrance, and a safe environment for guests and staff
Drive golf carts throughout the property

What you’ll need to be successful

Full availability and flexibility to work a rotating roster between approx 6am-11pm, incl. weekends & public holidays eg. 6.30am-2.30pm & 2.30-10.30pm
Previous concierge supervisor experience in a 4-5 star hotel/resort, or similar environment essential, with an understanding of hotel and concierge operations
Demonstrated leadership skills, coaching, training, motivating and encouraging team work
Current drivers licence & RSA Certificate
Proficient in MS Office applications & PMS, Opera desirable
Exceptional communication skills, a passion for customer service and a positive attitude
Ability to perform heavy lifting and physical requirements of the role
Knowledge of local events, restaurants, shopping and tourist attractions
Excellent grooming & personal presentation

We are Offering

Permanent Full time 38 hours week
Salary + penalties evenings, weekends & public holidays + 12% super
Collaborative workplace culture & values led organisation
Employee of the month awards & recognition programs
Career training & professional development opportunities
Great discounts on accommodation at 10 RACV resorts, dining + more
Free roadside assistance & up to 50% discount on insurance incl vehicle & home + more
Health and wellbeing benefits – discounts on gym & golf memberships, spa, eye wear rebate, paid volunteer day, parental leave, EAP + more
Complimentary parking onsite
Laundered uniform

The RACV difference

Challenge yourself with diverse work and go further than you thought at RACV.

Application process

You can learn more about the RACV at www.careers.racv.com.au

Applicants will be required to complete an initial 20-minute AI online chat interview.

Applicants will be required to provide evidence of their eligibility to work in Australia, and consent to a criminal record check.

Additionally, Applicants must confirm their ability to perform the inherent requirements of the position as outlined in the Job Task Analysis - Front Office and whether any reasonable adjustments may be required.

At RACV, we believe that maintaining a diverse and inclusive workplace is an important element in our continued success. We want our people to feel welcome, supported and appreciated for who they are and what they bring to our business. If you require any reasonable adjustments to the recruitment process and/or the role, please let our Talent Acquisition Team know.

Submit your CV via the link.

Apply Now

Refine Your Search

front office supervisor (full time) jobs

Concierge Supervisor

Night Manager

Night Audit Supervisor

Supervisor

Food & Beverage Operations Manager

F&B Supervisor - Grand Bar

Night Supervisor

Permit Officer

Venue Manager

Front Desk Receptionist

Senior Housekeeping Supervisor

Food & Beverage Supervisor

Centre Sales Representative - Singleton

Room Division Supervisor

Supervisor (Urban)

Reservations Supervisor

Corporate Store Manager - Geraldton Central - WA

Restaurant & Bar Manager

Cleaning Manager

Concierge Supervisor - Events & Gatherings

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