In-Demand Network systems operator Jobs in Melbourne, Vic

Customer Engagement Specialist
Pacific National —Footscray VIC
- Full-time
- CRM software
- Analysis skills
- Organisational skills
- Parental leave
- Employee assistance program
Quick Apply
4h
2028 nbn Gradudate Program EOI
NBN Co —Melbourne VIC
- Full-time
- Leadership
Project Manager - Retail, Commercial & Hospitality
Teamified —Melbourne VIC
- $140,000 - $160,000 a year
- Full-time
- Remote
- Hospitality
- Microsoft Office
- Plumbing
Quick Apply
HV Substation Design Engineer (Primary & Secondary)
CDC Data Centres —Melbourne VIC
- Full-time
- Bachelor's degree
- Annual leave
- Parental leave
Quick Apply
Help Desk Technician
ALSTOM —West Melbourne VIC
General Manager
Commercial Motor Vehicles Pty Ltd. —Derrimut VIC
- Full-time
- Communication skills
- Negotiation
Quick Apply
SVVH Care Coordinator
St Vincent's Health Australia —Melbourne VIC
- Part-time
- Communication skills
- Employee assistance program
- Gym membership
13d
HSW Specialist - TVC
The Victoria Clinic —Melbourne VIC
- Management
- Clinic
Territory Growth Manager - rail industry focus
Braemac Pty Ltd —Notting Hill VIC
- CRM software
- Sales
- Microsoft Office
Electrical Engineer
BAE Systems —Melbourne VIC
- Full-time
- Electrical experience
12d
Commercial Business Development Manager | Solar & Battery
Smart Energy Group —Melbourne VIC
- Contract
- CRM software
- Sales
- Salesforce
Quick Apply
3d
Commercial Lead
Ornata —Richmond VIC
- Full-time
- Sales
Quick Apply
Facilities Manager
Woolworths Group —Truganina VIC
- Full-time
- Management
- In-person
Head Theatre Technician
Ramsay Health Care —Mount Waverley VIC
- Full-time
- Supervising experience
- Acute care experience
- Leadership
- Referral program
11d
Diesel Mechanic
Wales —Williamstown VIC
- Overtime
- Mechanic experience
- Communication skills
- Referral program
Colour Administrator Leader
PPG —Clayton VIC
- Full-time
- Data analysis skills
- Administrative experience
- Communication skills
Quick Apply
Senior Power System Engineer
Siemens Gamesa —Melbourne VIC
- Full-time
- Hybrid work
- Engineering
- Bachelor's degree
- Work from home
Facilities Manager | CFC
Woolworths Group —Mulgrave VIC
- Full-time
- Management
- In-person
Legal Counsel - fixed term for 18 months (m/f/d)
RWE Onshore/PV Europe & Australia —Melbourne VIC
- Full-time
- Hybrid work
- Analysis skills
- Construction experience
- Communication skills

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2028 nbn Gradudate Program EOI
NBN Co —Melbourne VIC
As an nbn Graduate, you’ll accelerate your career through a two‑year, rotation‑based program designed to build capability, confidence and influence.

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Customer Engagement Specialist

Pacific National -
Footscray VIC

Quick Apply

Job Details

Permanent | Full-time
4 hours ago

Benefits

Parental leave
Employee assistance program

Qualifications

CRM software
Supply chain
Logistics
Analysis skills
TMS
Organisational skills
Communication skills

Full Job Description

Customer Engagement Specialist

Build strong relationships with key customers and drive service excellence
Play a pivotal role connecting customers, operations, and sales teams
Safely Every Day — That’s Our Promise

Join Pacific National – Australia’s largest private rail freight operator

Every day we transport millions of tonnes of critical freight around the country for our customers. We haul coal, intermodal containers, steel, and bulk commodities that keep Australia moving.

An opportunity has presented itself for a Customer Engagement Specialist to join our Intermodal team in Melbourne.

What You'll Do

Act as the key point of contact for strategic customers, ensuring a seamless customer experience while supporting operational performance and commercial outcomes.

Reporting to the Customer Service Principal, you will:

Build and maintain strong relationships with key Intermodal customers
Partner with Sales, Operations, and Customer Service teams to deliver exceptional customer outcomes
Manage customer escalations, service issues, and recovery activities from end to end
Provide timely customer communications, operational updates, and performance insights
Support complex bookings, service requests, and operational exceptions across the network
Analyse performance data and identify opportunities to improve customer experience, processes, and service delivery
Represent the voice of the customer internally to ensure alignment between customer expectations and operational capability

What You'll Bring

Experience in Customer Success, account management, customer service, or operational coordination
Proven ability to manage key customer relationships and deliver high levels of customer satisfaction
Strong problem-solving skills with experience managing escalations and service disruptions
Excellent stakeholder management skills and the ability to influence outcomes across multiple teams
Strong communication skills with the ability to tailor messaging to different audiences
Sound analytical and organisational skills with a focus on continuous improvement
Experience using business systems such as CRM, TMS, customer portals, or similar platforms
Experience in transport, logistics, supply chain, or other service-based industries will be highly regarded

Why Join Us?

At Pacific National we value the contribution of each team member. Our values underpin our commitment to create an inclusive culture where everyone is accepted.

Some of the benefits we offer are:

Paid parental leave
Novated Leasing
Fitness Passport
Purchase leave program
Access to EAP program through Sonder

We live by our Values: Make it Simple, Share More, Kindness, Gratitude, Curiosity, and Own It – helping us build strong connections and do our best work every day.

Ready to deliver what matters?

Click ‘Apply Now’ and start your journey with Pacific National. Learn more at https://www.pacificnational.com.au/careers

Pacific National acknowledges the Traditional Custodians of the land on which we work, live and rail.

Video

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Refine Your Search

network systems operator jobs in melbourne, vic

Customer Engagement Specialist

2028 nbn Gradudate Program EOI

Project Manager - Retail, Commercial & Hospitality

HV Substation Design Engineer (Primary & Secondary)

Help Desk Technician

General Manager

SVVH Care Coordinator

HSW Specialist - TVC

Territory Growth Manager - rail industry focus

Electrical Engineer

Commercial Business Development Manager | Solar & Battery

Commercial Lead

Facilities Manager

Head Theatre Technician

Diesel Mechanic

Colour Administrator Leader

Senior Power System Engineer

Facilities Manager | CFC

Legal Counsel - fixed term for 18 months (m/f/d)

More jobs to discover

I want to receive the latest job alert for network systems operator in melbourne, vic

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