In-Demand Helpdesk support Jobs in Camellia, Nsw

Group Senior Helpdesk Analyst
Prouds —Summer Hill NSW
- Full-time
- Systems design
- Microsoft Office
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Quick Apply
Service Desk Analyst
Capgemini Sogeti —Sydney NSW
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Senior Case Manager
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Regional Operations Director
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- $90,000 a year
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SAP Consultants - Australia
Capgemini —Sydney NSW
Customer Experience & Community Coordinator
BOODY AUSTRALIA PTY LIMITED —Surry Hills NSW
- Full-time
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SAP Consultants - Australia
Capgemini Sogeti —Sydney NSW
Facilities Manager
DAB-Jones Lang LaSalle (NSW) Pty Ltd —Sydney NSW
- Full-time
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Manager, House and Procedure, Clerk Grade 9/10 - Parliament of NSW - Sydney
Legislative Assembly —Sydney NSW
- $133,348 - $146,945 a year
- Full-time
- Organisational skills
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3d
Client Support Agent
Sentral —Sydney NSW
- $75,000 a year
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Quick Apply
8d
Information Technology Support Specialist
Physio Inq —Milsons Point NSW
- Full-time
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- SharePoint
Quick Apply
9d
Service Desk Analyst – Information Technology – Clerk Grade 5/6 – Parliament of NSW - Sydney
Department of Parliamentary Services —Sydney NSW
- $102,936 - $113,579 a year
- Full-time
- Microsoft Office
11d
IT Helpdesk Engineer
Civica —Sydney NSW
- Full-time
- Remote
- Azure
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- Work from home
Quick Apply
9d
Customer Service Officer
BGIS —Parramatta NSW
- $65,000 a year
- Full-time
- Microsoft Word
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8d
Junior IT Admin
Property Me —Sydney NSW
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Free food
Quick Apply
Application Support Lead – Leading Non-Bank Lender
Thinktank —North Sydney NSW
- Full-time
- Hybrid work
- Salesforce
- Analysis skills
- Financial services
- Annual leave
Quick Apply
Application Support Lead
Thinktank —Sydney NSW
- Hybrid work
- Salesforce
- Analysis skills
- Financial services
- Annual leave
Technical Support Officer
Colliers —Sydney NSW
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Quick Apply
1d
Associate, AI Enablement & Adoption (4 month Contract) - Sydney, Australia
OMERS —Sydney NSW
- Full-time
- Computer Science
- Microsoft Office
- Bachelor's degree
14d

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Group Senior Helpdesk Analyst

Prouds -
Summer Hill NSW

Quick Apply

Job Details

Full-time

Qualifications

AIX
Systems design
Microsoft SQL Server
Microsoft Exchange
Microsoft Office
IT support
POS
VMWare
Communication skills
Help desk
Information Technology

Full Job Description

The JPL Group incorporates Prouds the Jewellers, Angus & Coote and Goldmark stores throughout Australia with over 470 stores and 5,000 team members nationwide. As Australia's largest family owned jewellery retailer, we pride ourselves on high standards and drive for success.

An exciting opportunity has arisen for an experienced Helpdesk Analyst to join our team. Reporting to the Group Service Delivery Manager you will responsible in managing the support, maintenance and improvement of all infrastructure systems across the business in conjunction with the NZ Infrastructure team.

The Senior Helpdesk Analyst will also be responsible for second level support and assistance to all stores, State Offices and the Head Office. This role will include assisting external and internal resources implementing improvement opportunities within the business.

Key Responsibilities:

Provide second level technical support for technical issues or queries
Facilitate the support and maintenance of the IT infrastructure.
Oversees the administration, management support of the IT infrastructure and operations.
Server room management, including maintaining configuration and organisation of hardware and providing continuous improvement and support.
Provide ongoing IT support and development needs to the business.
Manage relationships and projects with external stakeholders, such as ISP and system and network infrastructure suppliers.
Document and identify detailed analysis in system implementations.
Set-up, maintain and support of network servers with appropriate contractors.
Support, maintain and monitor all picking and stocktake scanning systems.
Provide support to the functionality of the Pathway system.
Assist in presenting Cost Benefit Analysis and business cases to the Executive team or the Board in relations to infrastructure improvement plans or acquisition of system hardware.
Assist in the implementation, documentation, and ongoing management of a business system disaster recovery plan.
Additional ad hoc duties required by the department.
Daily replenishment of stock to stores including general picking.

Essential Criteria:

3+ years working in IT Support roles
Ability to establish and maintain professional relationships with external key stakeholders.
Experience working with IT systems, including MS Office, MS Exchange and VMWare
Ability to work independently and as part of a team.
Strong team player with the ability to lead by example.
Excellent written and verbal communication skills.
Self-motivated and results-driven.
Proven ability to meet tight deadlines.

Desirable Criteria

Experience working with IT systems including AIX, Point of Sale, Veeam and SQL server
Experience managing the delivery of services and projects with external vendors
Relevant tertiary education in IT.
Ability to mitigate risks, develop strategic plans, present successful business cases, and manage projects.
Experience and knowledge system design and integration.

If this sounds like you, then please apply now!

No recruitment agencies assistance required.

As part of the JPL recruitment process, all applicants will be required to provide a National Police Criminal History check from the Police Service governing the State or Territory they reside in.

Please allow up to two weeks for application processing. If you are found suitable for the position you will be contacted to arrange a phone interview, if you are however unsuccessful we thank you for your application.

The JPL Group is committed to Equal Employment Opportunities.

Quick Apply

Refine Your Search

helpdesk support jobs in camellia, nsw

Group Senior Helpdesk Analyst

Service Desk Analyst

Senior Case Manager

Regional Operations Director

Technical Team Lead

SAP Consultants - Australia

Customer Experience & Community Coordinator

SAP Consultants - Australia

Facilities Manager

Manager, House and Procedure, Clerk Grade 9/10 - Parliament of NSW - Sydney

Client Support Agent

Information Technology Support Specialist

Service Desk Analyst – Information Technology – Clerk Grade 5/6 – Parliament of NSW - Sydney

IT Helpdesk Engineer

Customer Service Officer

Junior IT Admin

Application Support Lead – Leading Non-Bank Lender

Application Support Lead

Technical Support Officer

Associate, AI Enablement & Adoption (4 month Contract) - Sydney, Australia

I want to receive the latest job alert for helpdesk support in camellia, nsw

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