In-Demand Customer care coordinator Jobs in Box Hill Vic

Customer Service Coordinator - HospEquip
Device Technologies Australia —Melbourne VIC
- Full-time
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- Management
- Customer service
Bus Driver
Bolton Clarke —Melbourne Eastern Suburbs VIC
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- Microsoft Excel
- Health insurance
- Employee assistance program
Spa Coordinator
Tokyo Headspa —Armadale VIC
- Part-time
- Front desk
Account Coordinator
Cencora —Melbourne VIC
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Operations Metals Coordinator
Strait Link Shipping Pty Ltd —Port Melbourne VIC
- Full-time
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- Management
- ERP systems
Staffing Allocations Clerk
Cabrini Health —Malvern VIC
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Microsoft Office
- Commuter assistance
11d
Marketing Coordinator
YETI —Melbourne VIC
- Weekend availability
- Marketing
- Communication skills
National Expo Coordinator
Babybee —Yarraville VIC
- Hospitality
- Administrative experience
- Recruiting
Conciliation Coordinator
Allianz —Melbourne VIC
- Full-time
- Hybrid work
- Microsoft Outlook
- Customer service
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7d
Marketing Coordinator - Arden Homes
NEX Building Group —Scoresby VIC
- Marketing
- Writing skills
- Communication skills
- Health insurance
- Parental leave
ICT Business Analyst
uCare iCare Pty Ltd —Bundoora VIC
- $85,000 - $100,000 a year
- Full-time
- CRM software
- Microsoft Excel
- Management
- Professional development assistance
Quick Apply
6d
Expression of Interest | Residential Property & Communities | Melbourne
Greystar Real Estate Partners LLC —South Melbourne VIC
- Full-time
- Hospitality
- Customer service
- Front desk
4d
Advanced Associate, Test Center Support
Pearson —Melbourne VIC
- Full-time
- Microsoft Excel
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NDIS Participant Case Manager/Coordinator- Melbourne - Immediate Start!
LHR —Melbourne VIC
- $48 - $60 an hour
- Urgently hiring
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick Apply
Sales Coordinator
Commercial Motor Vehicles Pty Ltd. —Dandenong VIC
- Full-time
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- Health insurance
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Quick Apply
Senior Assistance Coordinator
Healix —Melbourne VIC
- Full-time
- Communication skills
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Quick Apply
7d
Administration Assistant - Anaesthetics & Pain Management Department
Cabrini Health —Malvern VIC
- Part-time
- Customer service
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- Administrative experience
- Commuter assistance
10d
Marketing Coordinator
Mirvac —Southbank VIC
- Weekend availability
- Salesforce
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- In-person
5d
Client Care Coordinator / Booking Officer
Fly2Health —Footscray VIC
- Full-time
- Hybrid work
- Employee assistance program
- Employee discount
Quick Apply
3d
Facilities and Site Administration Coordinator
Stanley Black & Decker —Melbourne VIC
- Full-time
- Microsoft Word
- Microsoft Excel
- Administrative experience
- Parental leave
11d

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Customer Service Coordinator - HospEquip

Device Technologies Australia
Melbourne VIC

Apply Now

Job Details

Permanent | Full-time

Qualifications

CRM software
Management
SAP CRM
Customer service
SAP
ERP systems
SAP ERP
Communication skills
Time management

Full Job Description

HospEquip Pty Ltd

HospEquip

Melbourne - Permanent - Full time

Job ID# 493854

Posted 01 Jun 2026

Closing

HospEquip is a privately owned company that is rapidly expanding into the Healthcare sector and is a leading supplier of equipment into the Hospital, Aged Care and Community Markets.

Due to our continued expansion, we are seeking a self-motivated, customer-focused person to join

Our high-performance culture focuses on empowerment, goal attainment, productivity, continuous improvement, developing leadership capability and a superior workforce.

You will be responsible for:

Handling a high volume of calls and enquiries, always striving for a first point of call resolution and an excellent experience.
Action all inbound emails using CRM.
Accurate and timely processing of customer orders using SAP CRM.
Accurate and timely processing of EDI orders from external customers.
Maintain customer interaction records in CRM.
Liaise with customers regarding back-order status and pricing discrepancies.
Liaising with sales teams, the logistics department and warehouses to provide relevant information for fulfilment of customer orders/enquiries.
Process all customer returns using SAP CRM.
Investigate customer enquiries and respond to customer requests.
Investigate customer account disputes and arrange credits, where necessary.
Assist with reception duties including but not limited to mail, phone queue coverage and announcements.
Adhere to satisfactory BCM and SAP invoice accuracy service level agreements as advised by Senior Manager, Customer Engagement.
Attend Customer Service Info and Team Toolbox sessions.
Complete ad hoc reporting.
Appointment of specialized duties based on specific customers and/or products.
Assisting sales team in preparing quotes, offering product guidance, and fielding general enquiries.
Collaborating with other departments to ensure sales, marketing, queries, and deliveries are handled efficiently.
Developing and maintaining filing systems to maintain sales records, customer and supplier pricing files, and preparing both internal & external reports.
Assisting in the preparation of tenders and large contracts.
Attending to customer showroom enquiries.
Administration of NDIS sales.
Administration of customer rentals.
Administration of DVA sales.

The successful candidate must display the following qualities:

Excellent communication skills to communicate effectively with Customer (written and oral).
Exceptional time management skills.
Excellent problem solver and the ability to troubleshoot issues for customers on the phone.
General professionalism and confidentiality.

About you...

At HospEquip, our values are linked to four key areas of our business: Delivering Innovation, Seeking Collaboration, Taking Ownership, Practising Good Business, and Championing the Customer. Resonating with our values and the care we have for our people, you will need to work closely with your team and management.

Experience required:

At least 2 years of previous Customer Service experience
SAP or other ERP System experience.

Interested?

An attractive Salary Package will be negotiated with the successful applicant. If this sounds like the opportunity for you, please submit your Resume and Covering Letter via our applicant portal.

Please confirm on your application form:

Full Australian Permanent Work Rights
Your location, mobile phone number and email address.
Interview availability.
Notice period/start date.

At HospEquip, we are motivated by the opportunity our equipment provides to change people’s lives. We have a clear vision to ensure all our people feel valued and respected, can be themselves and can flourish as contributors to the success of our business.

Our promise is all qualified applicants will receive consideration for employment without regard to diversity of race, gender, sexual orientation, religion, ethnicity, disability, age and all the other wonderful characteristics that make us different.

Please note: HospEquip will undertake pre-employment checks via our accredited background check provider for the successful candidate to ensure that HospEquip is meeting legislative obligations and the information a candidate provides is accurate. For all roles, an offer of employment will be subject to the following pre-employment checks: identity check, reference checks, right to work in location (checks for visa holders), police integrity. By proceeding and applying for the role, you acknowledge our hiring process and agree to undertake the required pre-employment checks if successful.

It is also a mandatory requirement for certain roles within our organisation, where the successful applicant may be required to present certifications and/or vaccinations status as per role requirements. Evidence of certificates or vaccination status will be requested during the interview process by management to qualify fit for role and prior to any offer.

Apply Now

Refine Your Search

customer care coordinator jobs in box hill vic

Customer Service Coordinator - HospEquip

Bus Driver

Spa Coordinator

Account Coordinator

Operations Metals Coordinator

Staffing Allocations Clerk

Marketing Coordinator

National Expo Coordinator

Conciliation Coordinator

Marketing Coordinator - Arden Homes

ICT Business Analyst

Expression of Interest | Residential Property & Communities | Melbourne

Advanced Associate, Test Center Support

NDIS Participant Case Manager/Coordinator- Melbourne - Immediate Start!

Sales Coordinator

Senior Assistance Coordinator

Administration Assistant - Anaesthetics & Pain Management Department

Marketing Coordinator

Client Care Coordinator / Booking Officer

Facilities and Site Administration Coordinator

I want to receive the latest job alert for customer care coordinator in box hill vic

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