In-Demand Guest experience host Jobs in Williamstown, Vic

Front of House Team Leader (Guest Experience & Sales)
Hecho En Mexico Altona Pty Ltd —Altona VIC
- $28.31 - $36.00 an hour
- Overtime
- Hospitality
- Sales
- Customer service
- Annual leave
- Employee discount
Quick Apply
Australian Open 2027 Event Planning Administrator
Compass Group Australia —Melbourne VIC
- $33.60 an hour
- Weekend availability
- Hospitality
- Microsoft Office
- Administrative experience
Host @ BOUNCE Blackburn
BOUNCE —Blackburn VIC
- Part-time
- Leadership
- Communication skills
Quick Apply
Guest Services Agent
AccorHotel —Melbourne VIC
- Part-time
- Communication skills
- Employee assistance program
Quick Apply
Hosts @ BOUNCE Hoppers Crossing
BOUNCE —Hoppers Crossing VIC
- Part-time
- Leadership
Quick Apply
3d
Lodge Host
Tasmanian Walking Company —Melbourne VIC
- $32 - $45 an hour
- Temporary
- Hospitality
- First Aid Certification
- Food service experience
Quick Apply
Guest Experience & Project Manager
Chubb —Melbourne VIC
- Every weekend
- Hospitality
- Microsoft Excel
- Microsoft Office
3d
Host
The Meat and Wine Co —Southbank VIC
- Part-time
- Customer service
- POS
- In-person
- Employee discount
- Referral program
Quick Apply
12d
Housekeeping - Public Area Attendant
AccorHotel —Melbourne VIC
- Weekend availability
- Cleaning
- Hotel experience
- Employee assistance program
- Opportunities for advancement
Quick Apply
Waiter | Eureka 89
Journey Beyond —Southbank VIC
- Temporary
- Customer service
- Presentation skills
- Restaurant experience
- Employee assistance program
- Employee discount
Quick Apply
7d
Cleaner - Qantas First & Business Class Lounges
AccorHotel —Tullamarine VIC
- Part-time
- Hospitality
- Cleaning
- Free parking
- Parental leave
Quick Apply
Conference & Events Sales Executive (6 month contract)
Hotel Indigo —Melbourne VIC
- Contract
- Management
- Sales
- Administrative experience
7d
Host
Hyatt Centric Melbourne —Melbourne VIC
- Part-time
- Serving
- POS
- Communication skills
Night Host
Drifter —North Melbourne VIC
- Temporary
- Hospitality
- Customer service
- Employee assistance program
Quick Apply
Food and Beverage Attendant
Holiday Inn —Werribee VIC
- Weekend availability
- Bilingual
- Bar
- Writing skills
11d
Casual Event Chef – Flexible Functions & Catering
Flying Woks —Ravenhall VIC
- $40 - $60 an hour
- Weekend availability
- Cooking
- In-person
- Kitchen
Quick Apply
1d
Kitchen Hand | Eureka 89
Journey Beyond —Southbank VIC
- Temporary
- English
- Communication skills
- Resort
- Parental leave
- Employee assistance program
Quick Apply
7d
Kitchen Attendant
Marriott International, Inc —Docklands VIC
- Part-time
- Culinary experience
- Senior Secondary Certificate of Education
- Education
Culinary Opportunities, Melbourne Cup Carnival
Delaware North —Flemington VIC
- Weekend availability
- Culinary experience
- Kitchen experience
Bar Attendant
AccorHotel —Melbourne VIC
- Part-time
- Employee assistance program
Quick Apply
4d

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Front of House Team Leader (Guest Experience & Sales)

Hecho En Mexico Altona Pty Ltd
Altona VIC

Quick Apply

Job Details

Part-time
$28.31 - $36.00 an hour

Benefits

Annual leave
Employee discount
Free food
Free drinks

Qualifications

Hospitality
Sales
Customer service
Upselling
Communication skills

Full Job Description

Job TitleFront of House Team Leader (Guest Experience & Sales)

Location: Hecho En Mexico Altona, VIC
Employment Type: Permanent Part-Time
Salary: $60,000 – $65,000 per annum (pro-rata) + Superannuation
Roster: Friday to Sunday (essential) plus two weekdays (approximately 15–37 hours per week)

About Us

Hecho En Mexico Altona is one of Melbourne's busiest and highest-rated Mexican restaurants, committed to delivering exceptional food, outstanding customer service, and memorable dining experiences. We are looking for an energetic and customer-focused leader who thrives in a fast-paced environment and enjoys motivating others to achieve outstanding results.

About the Role

We are seeking an enthusiastic Front of House Team Leader (Guest Experience & Sales) to become the face of our restaurant.

This is a hands-on leadership role where you will be responsible for creating exceptional guest experiences, supporting and motivating our Front of House team, driving sales through upselling, and ensuring smooth day-to-day restaurant operations.

The ideal candidate will come from a retail or customer service background, has a passion for people, enjoys sales, and naturally builds relationships with customers and team members alike.

Key Responsibilities:

Welcome and host guests with a warm, professional and energetic attitude.
Be the first point of contact for Front of House staff during each shift.
Lead, coach and motivate the Front of House team to consistently deliver exceptional customer service.
Drive upselling initiatives including beverages, desserts and promotional menu items.
Ensure every customer receives a memorable dining experience.
Resolve customer enquiries and complaints professionally.
Monitor restaurant presentation, cleanliness and service standards.
Assist with staff training, onboarding and ongoing coaching.
Coordinate seating arrangements and manage customer flow.
Work closely with the kitchen team to ensure efficient service.
Monitor team performance and encourage continuous improvement.
Support restaurant management with daily operations and shift leadership.

About You

We're looking for someone who has:

Previous experience in retail, hospitality or customer-facing leadership.
A natural ability to engage with customers.
Excellent communication and interpersonal skills.
Strong sales and upselling ability.
A cheerful, energetic and positive personality.
Confidence leading and motivating a team.
Outstanding problem-solving skills.
Excellent organisation and attention to detail.
Availability to work every Friday, Saturday and Sunday, plus two weekdays.
Flexibility to work evenings and public holidays when required.

What Success Looks Like

You'll be successful in this role if you can:

Deliver exceptional customer experiences.
Increase average customer spend through effective upselling.
Inspire and motivate the Front of House team.
Maintain outstanding service standards.
Build lasting relationships with regular customers.
Create a positive workplace culture.
Lead by example every shift.

Employee Benefits

At Hecho En Mexico Altona, we believe great people deserve great rewards.

Competitive salary package of $60,000–$65,000 + Super (pro-rata for part-time employment).
Monthly Employee of the Month and Best Uniform cash awards, plus incentives for generating genuine 5-star Google reviews.
Complimentary staff meal and soft drink on every shift.
Christmas bonuses, gift cards and additional performance rewards throughout the year.
Performance-based bonuses, overtime, applicable penalty rates and Time Off in Lieu (where applicable).
Access to premium Leadership and Sales Mastery training programs valued at approximately $5,500 for eligible employees.
Genuine career progression opportunities within a supportive, high-performing team that recognises and rewards excellence.

Employment Conditions

This role is employed under the Hospitality Industry (General) Award 2020 or any applicable workplace agreement.

In accordance with the Fair Work Act 2009, the successful applicant will receive:

A permanent part-time employment contract with guaranteed minimum weekly hours.
Superannuation paid in accordance with current legislation.
Annual leave and personal/carer's leave entitlements on a pro-rata basis.
Applicable penalty rates for weekends and public holidays where required under the Award.
Overtime payments where applicable.
Meal and rest breaks in accordance with the Award.
A safe workplace and appropriate training.
A roster provided in advance with any changes made in accordance with Fair Work requirements.

Why Join Us?

If you enjoy leading people, love creating unforgettable customer experiences, have a passion for sales, and want to build your career with one of Melbourne's leading Mexican restaurants, we'd love to hear from you.

Apply now and become the leader who helps create exceptional experiences for both our guests and our team.

Pay: $28.31 – $36.00 per hour

Benefits:

Employee discount
Free drinks
Free food

Work Location: In person

Quick Apply

Refine Your Search

guest experience host jobs in williamstown, vic

Front of House Team Leader (Guest Experience & Sales)

Australian Open 2027 Event Planning Administrator

Host @ BOUNCE Blackburn

Guest Services Agent

Hosts @ BOUNCE Hoppers Crossing

Lodge Host

Guest Experience & Project Manager

Host

Housekeeping - Public Area Attendant

Waiter | Eureka 89

Cleaner - Qantas First & Business Class Lounges

Conference & Events Sales Executive (6 month contract)

Host

Night Host

Food and Beverage Attendant

Casual Event Chef – Flexible Functions & Catering

Kitchen Hand | Eureka 89

Kitchen Attendant

Culinary Opportunities, Melbourne Cup Carnival

Bar Attendant

I want to receive the latest job alert for guest experience host in williamstown, vic

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