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Office Manager
Pepper —Australia
- Full-time
- Customer service
- Microsoft Office
- Administrative experience
Customer Service Specialist - Full Time
Pepper —New South Wales
- Full-time
- Hybrid work
- Customer service
- Communication skills
- Parental leave
- Gym membership
12h
Customer Assist Specialist
Pepper —New South Wales
- Full-time
- Hybrid work
- Parental leave
- Gym membership
12h

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Office Manager

Pepper -
Australia

Apply Now

Job Details

Full-time

Qualifications

Customer service
Microsoft Office
Administrative experience
Communication skills
Office experience

Full Job Description

Who We Are

At Pepper Money, we’re dedicated to helping people succeed—whether it’s buying a family home, a dream car, developing professionally, or growing their business. We’ve become one of the largest, most trusted, and award-winning non-bank lenders in Australia and New Zealand. Over our 26 years, we’ve achieved a lot, but our proudest accomplishment is helping over half a million Australians reach their goals with our ever-expanding lending options.

About the Role

We’re looking for a proactive, organised and fun, people-focused Office Manager to be the face of our new Tonsley office. This is an exciting opportunity to play a key role in creating a high‑performing, welcoming workplace from the ground up.

As the first point of contact for staff, clients and visitors, you’ll bring energy, positivity and a strong customer service focus to ensure our office runs smoothly and delivers a great experience for everyone.

Key responsibilities include:

Overseeing daily office operations to ensure a professional, safe and efficient environment
Managing facilities, suppliers, maintenance and office resources
Acting as the first point of contact for staff and visitors
Creating a welcoming, inclusive and engaging workplace experience
Coordinating office events, engagement initiatives and team activities
Supporting the setup and ongoing optimisation of our new Tonsley office
Ensuring compliance with company policies, WHS and information security requirements
Managing office expenses, purchase orders and vendor relationships

About You

You’re highly organised, approachable and thrive in a busy environment where no two days are the same. You enjoy being the go-to person and take pride in delivering a great experience for others.

You’ll bring:

Previous experience in an office administration, receptionist or customer service role
Strong organisational and multitasking skills
A proactive, solutions-focused mindset
Excellent communication and interpersonal skills
A genuine passion for customer service and workplace experience
Confidence using Microsoft Office and business systems

Why Join Us?

At Pepper Money, we’re committed to creating a supportive and inclusive workplace where our people can thrive.

Be part of a new office launch and help shape the employee experience
Work in a collaborative and supportive team environment
Opportunities to grow your skills and career
A culture that values teamwork, integrity and customer focus
Flexibility around start and finish times may be considered

If this role sounds like it’s for you and you have experience in tackling some of the day-to-day tasks, we want to hear from you.

For more information on Pepper visit www.peppermoney.com.au .

Pepper is proud of our inclusive and diverse workplace that we have built over the last 26 years. Diversity is embedded in our people practices, the way we communicate and connect with each other, and it is recognised throughout our values.

Apply Now

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