In-Demand Customer service officer Jobs in Frankston, Vic

PASS Project Officer
Monash University —Clayton VIC
- $100,155 - $108,106 a year
- Full-time
- Hybrid work
- Management
- Administrative experience
- Organisational skills
1d
Arts, Events & Libraries Support Officer
Bayside City Council —City of Bayside VIC
- $74,980.49 - $80,502.41 a year
- Part-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Parental leave
- Gym membership
10d
Casual Library and Learning Services Officer
Chisholm Institute —Cranbourne VIC
- Microsoft Word
- Microsoft Excel
- Customer service
- Employee assistance program
11d
Administrative Officer - Genetics Services
Monash Health —Clayton VIC
- Part-time
- Customer service
- Administrative experience
- Organisational skills
- Annual leave
- Employee assistance program
11d
People Officer (People Experience Administration Support)
Peninsula Health —Frankston VIC
- Part-time
- Hybrid work
- Microsoft Office
- Administrative experience
- Recruiting
- Employee assistance program
1d
Business Services Officer
Country Fire Authority —Melbourne Eastern Suburbs VIC
- $73,029 a year
- Full-time
- Hybrid work
- Customer service
- Microsoft Office
- Administrative experience
- Parental leave
2d
Manager Clinical Digital Learning Practice
Monash Health —Clayton VIC
- Full-time
- Management
- AI
- Leadership
- Work from home
1d

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Arts, Events & Libraries Support Officer
Bayside City Council —City of Bayside VIC
Dedicated Staff Wellbeing programs, events and gym membership discounts. Provide or obtain an employment-based Working with Children check.
$74,980.49 - $80,502.41 a year
10d
Arts High Supervisor
Patrick Studios Australia —Windsor VIC
Other duties include liaising with parents, day to day administration, organising school activities and events, and running mindfulness sessions for students.
$35 - $40 an hour
Quick Apply

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PASS Project Officer

Monash University -
Clayton VIC

Apply Now

Job Details

Full-time
$100,155 - $108,106 a year
1 day ago

Qualifications

Management
Administrative experience
Organisational skills
LMS
Communication skills

Full Job Description

The Opportunity

As the PASS Project Officer, Student Academic Programs, you will play an important role in delivering initiatives that strengthen student belonging, academic confidence and success across the University. This position offers the opportunity to coordinate the Peer Assisted Study Sessions (PASS) program and provide high‑level administrative and project support within Access, Inclusion and Success (AIS). You will work closely with students, academic and professional staff to ensure the smooth delivery of timetabling, recruitment, training, data collection and key student events.

This position will be responsible for providing high-level administrative and end-to-end project support across Student Academic Programs, including scoping projects, identifying deliverables, and coordinating key processes that support the delivery of PASS. You will assist in planning and implementing student activities such as study sessions, training, and professional development events, while maintaining strong stakeholder relationships and clear communication across teams. The role will monitor, evaluate, and report on program outcomes and budgets, using data to inform continuous improvement. You will also develop communication materials, ensure compliance with privacy and confidentiality requirements, and support the piloting and evaluation of peer academic initiatives in collaboration with Monash staff.

To be successful in this role you will have strong administrative and organisational skills with the ability to prioritise competing demands, manage deadlines, and deliver high-quality outcomes. You will be confident engaging and collaborating with a diverse range of stakeholders, including students and staff, and demonstrate a strong customer service focus. Highly developed analytical and problem-solving skills will enable you to interpret data and support continuous improvement of programs and processes. Excellent written and verbal communication skills are essential, along with the ability to produce clear, engaging content. You will also have strong computer literacy, including experience with Google Workspace and learning management systems.

About Monash University

At Monash, work feels different. There’s a sense of belonging, from contributing to something groundbreaking – a place where great things happen.

We value difference and diversity. That’s why we champion an inclusive and respectful workplace culture where everyone is supported to succeed.

Some 20,000 staff work for Monash around the world. We have 95,000 students, four Australian campuses, and campuses in Malaysia and Indonesia. We also have a major presence in India and China, and a significant centre and research foundation in Italy.

In our short history, we have skyrocketed through global university rankings and established ourselves consistently among the world's best tertiary institutions. We rank in the world’s top-50 universities in rankings including the QS World University Rankings 2026.

Learn more about Monash.

Today, we have the momentum to create the future we need for generations to come. Accelerate your change here.

Monash supports flexible and hybrid working arrangements. We have a range of policies in place enabling staff to combine work and personal commitments. This includes supporting parents.

To Apply

For instructions on how to apply, please refer to 'How to apply for Monash Jobs'. Your application must address the Key Selection Criteria.

Diversity is one of our greatest strengths at Monash. We encourage applications from Aboriginal and Torres Strait Islander people, culturally and linguistically diverse people, people with disabilities, neurodivergent people, and people of all genders, sexualities, and age groups.

We are committed to fostering an inclusive and accessible recruitment process at Monash. If you need any reasonable adjustments, please contact us at [email protected] in an email titled 'Reasonable Adjustments Request' for a confidential discussion.

Your employment is contingent upon the satisfactory completion of all pre-employment and background checks required for the role, as determined by the University.

Enquiries: Hannah Skipworth, Manager, Student Academic Programs, Access Inclusion and Success, [email protected]

Position Description: PASS Project Officer

Applications Close: Sunday 26 July 2026, 11:55pm AEST

Supporting a diverse workforce

Apply Now

Refine Your Search

customer service officer jobs in frankston, vic

PASS Project Officer

Arts, Events & Libraries Support Officer

Casual Library and Learning Services Officer

Administrative Officer - Genetics Services

People Officer (People Experience Administration Support)

Business Services Officer

Manager Clinical Digital Learning Practice

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