In-Demand Customer service representative Jobs in Yokine, Wa

Customer Support & Success Officer
Agrimasters —Subiaco WA
- $65,000 a year
- Full-time
- Software troubleshooting
- Customer service
- Organisational skills
Quick Apply
12d
Passenger Services Delivery Agent
dnata —Perth Airport WA
- Part-time
- Customer service
- Communication skills
- Free parking
- Annual leave
Member Services Officer
Hostplus —Perth WA
- Full-time
- Administrative experience
- Communication skills
- Wellness program
- Parental leave
12d
Customer Service Officer (Member Services Consultant)
Link Group —Perth WA
- Hybrid work
- Customer service
- Financial services
- Communication skills
- Work from home
Guest Service Agent (Full-Time)
Hilton —Perth WA
- Weekend availability
- Hospitality
- Communication skills
- Office experience
Customer Care Representative
Victaulic —Perth WA
- Overtime
- Microsoft Word
- Microsoft Excel
- Customer service
- Annual leave
- Employee assistance program
Member Consultant
Defence Bank —Swanbourne WA
- Full-time
- Sales
- Customer service
- Organisational skills
- Annual leave
Quick Apply
Customer Service Representative - Claremont (30.15 hour/week)
Commonwealth Bank —Perth WA
- Part-time
5d
Customer Sales & Service - Repco Banksia Grove - Casual
Repco —Banksia Grove WA
Quick Apply
Customer Service & Sales Consultant
Medibank —Midland WA
- Part-time
- Remote
- Sales
- Customer service
- Health insurance
- Parental leave
7d
Customer Service Representative
Reddy Express - OTR Group —Bayswater WA
- Part-time
3d
Customer Sales & Service - Repco Wangara - Casual
Repco —Wangara WA
Quick Apply
Customer Service Representative
Wesco —Perth WA
- Urgently hiring
- ERP systems
- Microsoft Office
- Communication skills
3d
Client Services Coordinator
Amana Living —Perth WA
- Full-time
- Customer service
- Employee assistance program
12d
Customer Sales & Service - Repco Osborne Park - Casual
Repco —Osborne Park WA
Quick Apply
10d
Customer Service
Certex Lifting —Bibra Lake WA
- Full-time
- Sales
- Customer service
- Communication skills
Customer Sales & Service - Repco Banksia Grove - Casual
NAPA Auto Parts —Banksia Grove WA
Customer Sales & Service - Repco Osborne Park - Casual
NAPA Auto Parts —Osborne Park WA
10d
Customer Sales & Service - Repco Wangara - Casual
NAPA Auto Parts —Wangara WA
Customer Service Specialist
Great Southern Bank —Perth WA

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Customer Support & Success Officer

Agrimasters
Subiaco WA

Quick Apply

Job Details

Full-time
$65,000 a year
12 days ago

Benefits

E-learning courses provided

Qualifications

Sage
Software troubleshooting
Customer service
Xero
Zendesk
Organisational skills
Payroll
Leadership

Full Job Description

Help Australian farming businesses get the most from industry-leading software.

Mastergroup is a proudly family-owned software company that has been helping Australian farmers and agribusinesses succeed for more than 40 years. Our flagship product, Agrimaster, is one of Australia's leading farm financial management solutions, trusted by farming businesses across the country.

We're looking for a Customer Support & Success Officer to join our team and help customers confidently use our products, solve problems, improve their business processes, and maximise the value they receive from their investment.

What You'll Be Doing

Providing support to customers via phone, email, live chat, and Zendesk.
Troubleshooting software and customer issues and finding practical solutions.
Assisting customers with onboarding, implementation, and product setup.
Delivering customer training and education sessions.
Helping customers adopt best-practice use of Agrimaster and Wagemaster.
Creating and improving Help Centre articles, FAQs, and customer resources.
Identifying opportunities to improve customer experience and customer outcomes.
Collaborating with teams across Mastergroup to support customer success.

Career Development & Progression

This is more than a traditional support role. We've built a clear progression pathway that allows our team members to grow from foundational support through to specialist consulting and recognised subject matter expertise.

You'll begin by building your product knowledge and supporting customers through onboarding and day-to-day troubleshooting. As your expertise grows, you'll have opportunities to expand into consulting, customer training, webinars, customer success initiatives, and mentoring, helping customers get the most value from our software while advancing your own career.

What We're Looking For

You don't need to know Agrimaster or Wagemaster already. We'll teach you our products. What's most important is your customer focus, technical aptitude, and willingness to learn.

You'll likely bring:

Experience in customer service, customer support, or software support.
Strong problem-solving and troubleshooting skills.
Confidence communicating with customers by phone, email, and online.
The ability to explain technical information in a simple and customer-friendly way.
Strong organisational skills and attention to detail.
A proactive approach and desire to help customers succeed.
A willingness to learn new systems, products, and industry knowledge.

Desirable

Experience with accounting, bookkeeping, payroll, or business software such as Xero, MYOB, Sage, or similar products.
Accounting, bookkeeping, payroll, or finance knowledge.
Experience delivering training, consulting, or customer education sessions.
Experience supporting software implementations or customer onboarding.

Why Join Mastergroup?

Be part of a supportive and collaborative team.
Work with products that genuinely help Australian farming businesses.
Structured learning and career development pathways.
Opportunities to progress into specialist, consulting, and leadership roles.
Ongoing training through LinkedIn Learning, industry resources, and mentoring.
Modern office in Subiaco with a positive team culture.
Make a real impact on customer success and business outcomes.
Join a family-owned business with over 40 years of industry experience.
Learn from experienced professionals and recognised product experts.

If you're passionate about helping customers, enjoy solving problems, and want to build a rewarding career in customer success and software support, we'd love to hear from you. Apply now or contact Tahnee Butler at [email protected]

Pay: $65,000.00 per year

Work Location: Hybrid remote in Subiaco WA

Quick Apply

Refine Your Search

customer service representative jobs in yokine, wa

Customer Support & Success Officer

Passenger Services Delivery Agent

Member Services Officer

Customer Service Officer (Member Services Consultant)

Guest Service Agent (Full-Time)

Customer Care Representative

Member Consultant

Customer Service Representative - Claremont (30.15 hour/week)

Customer Sales & Service - Repco Banksia Grove - Casual

Customer Service & Sales Consultant

Customer Service Representative

Customer Sales & Service - Repco Wangara - Casual

Customer Service Representative

Client Services Coordinator

Customer Sales & Service - Repco Osborne Park - Casual

Customer Service

Customer Sales & Service - Repco Banksia Grove - Casual

Customer Sales & Service - Repco Osborne Park - Casual

Customer Sales & Service - Repco Wangara - Casual

Customer Service Specialist

I want to receive the latest job alert for customer service representative in yokine, wa

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