In-Demand Victorian government Jobs

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Senior Advisor - Policy and Coordination
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Service Delivery Officer (Ballarat)

Department of Energy, Environment and Climate Action -
Ballarat VIC

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Job Details

Part-time
2 days ago

Qualifications

Microsoft Powerpoint
Microsoft Word
Microsoft Excel
Microsoft Outlook
Customer service
Microsoft Office
Administrative experience
SharePoint

Full Job Description

This frontline position is the first point of contact for visitors, contractors, staff and member to the public and plays a vital role ensuring the site function well and safely. You will be working in a small team that is location based and delivers customer service and business support at the Ballarat office and service delivery functions across the Grampians region including:

Responding to internal and external enquiries and coordinate administration and site management services, including local leadership of mail services, management of consumables, maintenance of security registers for swipe cards and keys, maintenance of databases that support site management.
Managing RECAFP pool vehicle administration including coordination and completion of vehicle log sheets, utilisation reports, financial compliance, maintenance, cleaning and vehicle replacements.
Facilitating facilities management through coordination, support and documentation of regular and unplanned maintenance by contractors in accordance with Departmental processes, including logging and tracking requests, escalating issues and communicating with relevant staff on site to ensure safety and awareness during disruptions.
Assisting the Team Leader and Program Manager Regional Services to deliver high quality services at sites across the region to meet operational objectives and priorities.
Supporting record management on site in accordance with Departmental processes.
Undertaking data entry and reporting and project delivery as required.
Supporting staff to access fleet, meeting rooms and mail services as required

Specialist/Technical Expertise/Qualifications

Skilled in MS Office applications (Word, Excel, PowerPoint, OneNote, Outlook, SharePoint)
Experience in delivery of site administration and coordination of site services and fleet management
Experience in customer service.

This is an ongoing position. The work location for this position is Ballarat.

To be considered for this position, applicants are encouraged to submit a resume and cover letter (no longer than 2 pages) summarising their skills and relevant experience.

Please refer to the Key Selection Criteria provided in the Position Description , including the mandatory requirements.

How to Apply:
If you are a current DEECA employee, please apply via DEECA Careers.

Applications close 11.59pm on Tuesday, 21 July 2026.

All applications must be submitted through the online portal. We are unable to consider email or manual applications at this time.

Other relevant information:
Preferred candidates will be required to undertake pre-employment screening, including a Declaration and Consent form and a Nationally Coordinated Criminal History Check.

To be eligible for appointment to this role, applicants will possess corresponding work rights for the advertised employment period. Appointment to an ongoing position is only available to an Australian/New Zealand citizen or an Australian Permanent Resident.

An inclusive, culturally safe and flexible workplace

DEECA fosters an inclusive workplace culture and is committed to a fair, accessible, and equitable recruitment process.

We strongly encourage Aboriginal and or Torres Strait Islander people to apply. We recognise the strengths, knowledge and perspectives First Nations people bring and DEECA is committed to a culturally safe and respectful workplace. If you need support to participate, please contact [email protected] .

We support flexible working arrangements, including hybrid work, varied hours, part-time work and job sharing. For more information about our recruitment processes, visit applying for a role with us.

Apply Now

Refine Your Search

victorian government jobs

Service Delivery Officer (Ballarat)

Project Support Officer

Senior Policy Officer - Regional Waterways

Senior Policy Advisor

Senior Energy Market Analyst

Adviser

Principal Policy Adviser

Legal Technology Analyst, Corporate Services

Senior Solutions Architect

Leading Officer Scientific and Animal Licensing

Senior Department Liaison Officer (Environment and Agriculture) 2 x positions

Procurement Policy and Practice Lead

Procurement Policy and Practice Advisor

Senior Fire Planning Officer

Forest and Fire Operations Officer - Field Team Leader

District Forest and Fire Planning Officer

Program Manager Aboriginal Partnerships

Water Monitoring Coordinator

Forest and Fire Operations Officer - Technical Lead - Parkers Corner/Erica

Senior Advisor - Policy and Coordination

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