In-Demand Customer service representative Jobs in Austral Nsw

Administrative & Customer Service Coordinator – EMA GROUP
EMA GROUP —Smeaton Grange NSW
- $28 - $34 an hour
- Part-time
- Microsoft Word
- CRM software
- Hospitality
- Employee discount
Quick Apply
SALES & CUSTOMER SERVICE | EQ FOODS
EQ Food —Minto NSW
- From $31 an hour
- Part-time
- Sales
- Customer service
- Business development
- Employee discount
Quick Apply
Client Support Specialist
Argyle Housing —Gregory Hills NSW
- Full-time
Quick Apply
Customer Service Assistant
Red Rooster Jamisontown —Jamisontown NSW
- Up to $30.91 an hour
- Part-time
- Customer service
- In-person
- Cash handling
- Employee discount
Quick Apply
7d
Customer Service Representative
Aristocrat Gaming —Greystanes NSW
- Full-time
- Customer service
- Salesforce
- Microsoft Office
Customer Sales & Service - Repco Gregory Hills - Casual
Repco —Gregory Hills NSW
- Weekend availability
Quick Apply
Customer Service and Optical Assistant - Macarthur Square
Oscar Wylee —Campbelltown NSW
- Weekend availability
- Sales
- Communication skills
Quick Apply
Membership Consultant
Anytime Fitness —Padstow NSW
- $24.95 - $35.38 an hour
- Weekend availability
- In-person
- Gym membership
Quick Apply
Internal Sales & Customer Service Representative
Lotus Commercial Pty Ltd —Smithfield NSW
- Full-time
- Sales
- Customer service
- Office
Quick Apply
5d
Customer Service Representative
Baxter —Old Toongabbie NSW
- Hybrid work
- CRM software
- Customer service
- Salesforce
Guest Service Agent
Mercure Sydney Parramatta —Rosehill NSW
- $27.97 - $27.98 an hour
- Part-time
- Hospitality
- Customer service
- Cleaning
- Parental leave
- Employee discount
Quick Apply
Customer Service Specialist
Criterion Industries —Glendenning NSW
- $65,000 - $75,000 a year
- Full-time
- Hospitality
- Sales
- Customer service
- Profit sharing
Quick Apply
5d
Customer Service Sales Specialist
Ashley & Martin —Parramatta NSW
- $75,000 - $95,000 a year
- Full-time
- CRM software
- Sales
- Customer service
Guest Service Agent (GSA)
APX Hotels Apartments —Rosehill NSW
Customer Support Officer
Clean Plus —Auburn NSW
- Full-time
- Office
- Microsoft Office
- Databases
Member Care Consultant
HCF —Parramatta NSW
- Full-time
- Hybrid work
- Sales
- Communication skills
- Parental leave
- Pet insurance
Customer Sales & Service - Repco North Parramatta - Casual
NAPA Auto Parts —North Parramatta NSW
Senior Client Liaison Representative
NSW Department of Communities and Justice —Parramatta NSW
- $87,199 - $95,482 a year
- Full-time
- Employee assistance program
Customer Service Assistant - Mandarin Speaking Preferred
The One Australia Holding Pty Ltd —Silverwater NSW
- Temporary
- Customer service
- Senior Secondary Certificate of Education
- No degree
Quick Apply
13d
Customer Service/Sales Consultant
The Automotive Group —Campbelltown NSW
- $35 an hour
- Part-time
- Hospitality
- Sales
- Customer service
- Paid training
- Employee discount
Quick Apply

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Administrative & Customer Service Coordinator – EMA GROUP

EMA GROUP -
Smeaton Grange NSW

Quick Apply

Job Details

Permanent | Part-time | Casual
$28 - $34 an hour

Benefits

Employee discount
Opportunities for promotion

Qualifications

Microsoft Word
CRM software
Hospitality
Microsoft Excel
Microsoft Outlook
Customer service
ERP systems
Sales administration
Microsoft Office
Administrative experience
Organisational skills
Communication skills

Full Job Description

Administrative & Customer Service Coordinator – EMA GROUP About EMA GROUP Established in 1956, EMA GROUP is one of Australia's longest-standing and most respected suppliers to the specialty coffee and hospitality industry. With over 70 years of heritage, we proudly represent leading global brands including Conti Espresso, Eureka, Schaerer, Animo, Everpure and a comprehensive range of commercial coffee equipment, grinders, water filtration, spare parts and technical services. Our customers range from independent cafés and specialty coffee roasters to hospitality groups, education providers, corporate workplaces and national dealer networks. We pride ourselves on delivering premium products backed by exceptional technical support, fast service and long-term partnerships. As our business continues to grow, we are seeking an organised, proactive and customer-focused Administrative & Customer Service Coordinator to become an integral member of our team. --- About the Role This is a diverse role suited to someone who enjoys variety, thrives in a fast-paced environment and takes pride in delivering exceptional customer service. Working closely with our Sales, Operations and Service teams, you will be responsible for supporting daily office operations while ensuring every customer interaction reflects the high standards of EMA GROUP. --- Key Responsibilities Administration Manage day-to-day office administration and maintain an efficient workplace. Process customer orders, quotations, invoices and purchase orders accurately. Maintain customer records and product information within our ERP/CRM systems. Coordinate incoming phone calls, emails and enquiries, ensuring prompt resolution or escalation. Prepare reports, documentation and general business correspondence. Assist with scheduling meetings, service bookings and travel arrangements where required. Maintain organised digital and physical filing systems. Provide administrative support across Sales, Operations and Management teams. Customer Service Deliver outstanding customer service via phone and email. Process customer orders and provide updates on order status, freight and delivery. Assist customers with product enquiries, technical documentation and warranty processes. Liaise with suppliers, freight companies and service technicians to ensure efficient order fulfilment. Resolve customer enquiries professionally and efficiently. Support the sales team with quotations, product information and customer follow-up. Build long-term customer relationships through proactive communication and attention to detail. Gather customer feedback to assist with continuous improvement initiatives. --- About You You are someone who enjoys solving problems, takes ownership of your work and genuinely enjoys helping customers. You'll ideally possess: Previous experience in an administration, customer service or internal sales role. Excellent written and verbal communication skills. Strong organisational skills with the ability to manage multiple priorities. High attention to detail and accuracy. Confidence using Microsoft Office (Outlook, Excel and Word). Experience using ERP or CRM software (Tall Emu experience highly regarded). Experience within hospitality equipment, coffee, wholesale distribution or technical products will be viewed favourably. A positive attitude, willingness to learn and strong team focus. --- Why Join EMA GROUP? At EMA GROUP, you'll become part of a passionate team supplying some of the world's leading coffee equipment brands to the Australian market. We offer: Competitive hourly rate based on experience. Ongoing training and professional development. Employee discounts across our product range. Supportive and collaborative team environment. Opportunities for career progression within a growing Australian business. Flexible working arrangements where appropriate. Secure long-term employment with an established industry leader. If you're looking to join a business with a proud heritage, premium brands and a commitment to excellence, we'd love to hear from you.

Job Types: Part-time, Permanent, Casual

Pay: $28.00 – $34.00 per hour

Benefits:

Employee discount

Ability to commute/relocate:

Smeaton Grange NSW 2567: Reliably commute or planning to relocate before starting work (Required)

Experience:

Sales administration: 1 year (Required)
Customer service: 1 year (Required)

Work Authorisation:

Australia (Required)

Work Location: In person

Quick Apply

Refine Your Search

customer service representative jobs in austral nsw

Administrative & Customer Service Coordinator – EMA GROUP

SALES & CUSTOMER SERVICE | EQ FOODS

Client Support Specialist

Customer Service Assistant

Customer Service Representative

Customer Sales & Service - Repco Gregory Hills - Casual

Customer Service and Optical Assistant - Macarthur Square

Membership Consultant

Internal Sales & Customer Service Representative

Customer Service Representative

Guest Service Agent

Customer Service Specialist

Customer Service Sales Specialist

Guest Service Agent (GSA)

Customer Support Officer

Member Care Consultant

Customer Sales & Service - Repco North Parramatta - Casual

Senior Client Liaison Representative

Customer Service Assistant - Mandarin Speaking Preferred

Customer Service/Sales Consultant

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