In-Demand Ict infrastructure manager Jobs

IT Support Officer
Northline —Greater Adelaide SA
- $76,515 - $86,515 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Manager, ICT Operations
Geoscience Australia —Canberra ACT
- Call employer
- Management
6h
Manager, Digital Operations & AI
YanCoal —New South Wales
- Full-time
- Hybrid work
- Computer Science
- Bachelor's degree
- AI
- Health insurance
- Parental leave
11h
Equip Platform Operations Lead
Transport For NSW —Macquarie Park NSW
- $158,393 - $177,399 a year
- Full-time
- Administrative experience
12d
Desktop Support Lead
FUJIFILM —Sydney NSW
- Full-time
- Hybrid work
- Azure
- Management
- SharePoint
- Work from home
- Employee discount
Senior Service Analyst
Department of Corporate and Digital Development —Alice Springs NT
- $117,356 - $126,251 a year
- Full-time
- Management
- Analysis skills
9d
Technical Support Officer Replacement
SA Health —Adelaide SA
- $66,442 - $69,504 a year
- Full-time
- Customer service
- Microsoft Office
- Communication skills
- Annual leave
- Employee assistance program
4d
Information Security Manager
Kinetic IT —Perth WA
- Full-time
- Employee assistance program
- Employee discount
Technical Services Engineer Expert
Fujitsu —Brisbane QLD
- Management
- Administrative experience
8d
Senior Project Manager
Kinetic IT —Perth WA
- Full-time
- PMP
- Employee assistance program
Business Manager
Ventia Pty Limited —Southbank VIC
- Full-time
- Hybrid work
- Customer service
- Communication skills
12d
Senior Analyst Performance
Urban Utilities —Fortitude Valley QLD
- Full-time
- Analysis skills
- Agile
- Communication skills
- Health insurance
- Parental leave
EMR and ICT Education Change Manager
Austin Health —Heidelberg VIC
- EMR systems
- Communication skills
- Health insurance
16h
Program Manager High & Low Voltage
Australia Pacific Airports (Melbourne) —Melbourne VIC
- Full-time
- Hybrid work
- Engineering
- No degree
- Communication skills
- Employee assistance program
Level 3 - Technical Service Engineer
KBR —Canberra ACT
- Full-time
- Analysis skills
- In-person
- Communication skills
- Parental leave
5d
Project Managers - Expression of Interest
Calexi —Canberra ACT
- Full-time
- PMP
- AI
- Leadership
Quick Apply
Senior Network Engineer - Security
NSW Health —Chatswood NSW
- $153,559 - $182,954 a year
- Full-time
- Hybrid work
- Azure
- AWS
- Analysis skills
- Annual leave
6d
System Support Administrator
NSW Police Force —Parramatta NSW
- $107,131 - $125,720 a year
- Full-time
4d
Project Management Leads - NV1 Cleared
Bureau Veritas —Canberra ACT
- Full-time
- Laboratory
- Finance
- Employee assistance program
- Employee discount
11d
Integration Project Manager
Turner & Townsend —Melbourne VIC
- Full-time
- Engineering
- Bachelor's degree
- Construction experience
Quick Apply

I want to receive the latest job alert for ict infrastructure manager

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

ict infrastructure manager jobs near

IT Support Officer

Northline -
Greater Adelaide SA

Apply Now

Job Details

Permanent | Full-time
$76,515 - $86,515 a year

Qualifications

Microsoft Word
Microsoft Excel
Microsoft Outlook
Customer service
Microsoft Office
IT support
Organisational skills
Communication skills
Time management

Full Job Description

One Northline

Our people are more than our best asset. With 13 depots across the nation, we operate through a combination of employees and full-time subcontractors in all mainland capitals and many key regional centres. As a privately owned and operated business, we work as one large family and our down to earth culture reflects this. Communication is key to our success and everyone at Northline has a voice. Through coaching and development, we not only develop individual skills but also enhance Northline’s culture and expertise.

All of our employees are trained in the most efficient and effective methods of secure handling, from container loads to fragile product to doorstep deliveries.

IT Support Officer

Job no: 495320
Work type: Permanent Full Time
Location: SA - Adelaide
Categories: Help Desk & IT Support

About the role

As our next IT Support Officer, you will play a key role in ensuring Northline employees have reliable access to core technology systems, enabling them to work safely, efficiently and with minimal disruption to operations.

In this office-based role, you will deliver first-level technical support through the IT Service Desk, managing day-to-day incidents and service requests, user access administration, and standard device configuration. You will help maintain stable, secure and well-documented IT environments across the business.

Working closely with the ICT Infrastructure and Security Manager, vendors and internal stakeholders, you will communicate clearly, set expectations and contribute to the continuous improvement of IT service delivery across Northline.

This role is offering a salary between $76,515 to $86,515 plus superanuation.

Key Responsibilities

Deliver first-level technical support for incidents and service requests via the IT Service Desk, ensuring timely logging, prioritisation and resolution in line with agreed procedures and service standards.

Provide professional, helpful support to end users via phone, email and self-service portals, offering clear guidance to restore system access and functionality.

Manage user accounts and access in Active Directory and related systems, including user creation, modification, disabling and access changes in accordance with approved requests and security controls.

Maintain endpoint devices such as desktops, laptops, mobile devices and peripherals, coordinating standard installation, configuration, updates and replacements.

Support core business applications, including Microsoft 365 and key line-of-business systems, documenting issues and escalating to senior team members or vendors when required.

Perform daily system checks and monitoring activities, documenting outcomes, identifying variances and escalating issues that may impact services or users.

Coordinate IT equipment repairs, replacements and warranty services with external providers and internal stakeholders to minimise business disruption.

Document procedures, work instructions, standard device builds and knowledge base articles to support consistent incident resolution and user self-service.

Assist with planned changes, upgrades and small IT projects by preparing equipment, updating system records and supporting basic testing activities.

Support IT asset management by maintaining accurate hardware, software and licence records throughout the asset lifecycle.

Comply with Northline IT, cyber security, privacy and acceptable use policies, reporting any suspected security incidents promptly.

Participate in after-hours incident response and critical maintenance activities as required to ensure continuity of key IT services.

Contribute to continuous improvement by identifying recurring issues and recommending improvements to systems, processes or tools.

Communicate regularly with internal customers, providing clear updates on ticket progress and explaining technical issues in simple, non-technical terms.

About you

To succeed in this role, you will have a strong interest in information technology, a customer-focused mindset and the ability to support users with professionalism, patience and clarity.

You thrive in a fast-paced support environment, can manage competing priorities effectively and enjoy solving problems while following established procedures and best practices.

You are a collaborative team player with a strong work ethic, attention to detail and a willingness to continuously learn and adapt to new technologies.

You will also be able to demonstrate your:

Experience in an IT support, service desk or customer service environment (or transferrable experience).

Foundational knowledge of Microsoft Windows operating systems, Microsoft 365 and standard desktop hardware.

Strong communication and listening skills, with the ability to explain technical issues to non-technical users.

Excellent time management and organisational skills.

High attention to detail and accurate record keeping.

Professional attitude with a positive, solutions-focused approach.

Ability to follow procedures and work instructions consistently.

Commitment to teamwork, collaboration and continuous improvement.

Proficiency in Microsoft Office applications (Word, Excel and Outlook).

Advertised: 11 May 2026 Cen. Australia Standard Time
Applications close:

Apply Now

Refine Your Search

ict infrastructure manager jobs

IT Support Officer

Manager, ICT Operations

Manager, Digital Operations & AI

Equip Platform Operations Lead

Desktop Support Lead

Senior Service Analyst

Technical Support Officer Replacement

Information Security Manager

Technical Services Engineer Expert

Senior Project Manager

Business Manager

Senior Analyst Performance

EMR and ICT Education Change Manager

Program Manager High & Low Voltage

Level 3 - Technical Service Engineer

Project Managers - Expression of Interest

Senior Network Engineer - Security

System Support Administrator

Project Management Leads - NV1 Cleared

Integration Project Manager

I want to receive the latest job alert for ict infrastructure manager

Explore jobs in more locations

One Northline

IT Support Officer

About the role

Key Responsibilities

About you

You will also be able to demonstrate your:

Job Seeker Tools

Employer Tools

Browse

Stay Connected