In-Demand Trustee Jobs in Parramatta, Nsw

Senior Case Manager
Insignia Financial Ltd —Sydney NSW
- Full-time
- Organisational skills
- Communication skills
9d
Claims Administrator
Insignia Financial Ltd —Sydney NSW
- Full-time
- Customer service
- Administrative experience
- Financial services
9d
Senior Procurement Officer
NSW Trustee and Guardian —Sydney NSW
- $133,348 - $146,945 a year
- Full-time
- Parental leave
- Employee assistance program
8d
Group Pricing Analyst Contract
MetLife —Sydney NSW
- Temporary
- Microsoft Excel
- Analysis skills
- Machine learning
- Parental leave
- Employee assistance program
Claims Care Case Manager
MetLife —Sydney NSW
- Full-time
- Customer service
- Administrative experience
- AI
- Parental leave
- Employee assistance program
Senior Compliance Officer
PIMCO —Sydney NSW
- Full-time
- Research
- Analysis skills
- Financial services
Performance Analytics Manager
Apex Group —Sydney NSW
- Full-time
- Microsoft Excel
- Office experience
10d
Financial Analyst (Management Accountant)
Secure Parking —North Sydney NSW
- From $100,000 a year
- Full-time
- Microsoft Excel
- Finance
- Analysis skills
Quick Apply
6d
Credit Analyst, Structured Finance, Sydney
Fitch Ratings —Sydney NSW
- Hybrid work
- Microsoft Excel
- Data analysis skills
- Finance
- Parental leave
8d
Assistant Vice President, Securitisation Operations, Global Treasury & Merchant Operations, Sydney, Australia
Bank of America —Sydney NSW
- Full-time
Director of Fundraising and Community Relations (FCR) (Sydney)
Islamic Relief Australia —Sydney NSW
- Full-time
- Management
- Salesforce
- Microsoft Office
Legal & Compliance Manager
NGS Super —Sydney NSW
- Full-time
- Management
- Financial services
- Communication skills
Quick Apply
PA26SWSALRQ3001 Director Sales, Asset Services
SS&C Technologies —Sydney NSW
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Sales
- Administrative experience
- Health insurance
- Parental leave
Head of Tax, Platforms
AMP Limited —Sydney NSW
- Full-time
- Master's degree
- Presentation skills
- Leadership
Solicitor I-III
NSW Trustee and Guardian —Sydney NSW
- $81,702 - $138,492 a year
- Full-time
- Communication skills
- Parental leave
- Employee assistance program
5d
Solicitor I-III
NSW Department of Communities and Justice —Sydney NSW
- $81,702 - $138,492 a year
- Full-time
- Communication skills
- Parental leave
- Employee assistance program
6d
Senior Legal Counsel - Regulatory and Disputes, Enterprise Legal
Rest —Sydney NSW
- Full-time
- Hybrid work
- Research
- Analysis skills
- Bachelor's degree
- Parental leave
Quick Apply

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Senior Case Manager

Insignia Financial Ltd -
Sydney NSW

Apply Now

Job Details

Full-time
9 days ago

Qualifications

Organisational skills
Communication skills

Full Job Description

Date: 18 Aug 2026

Location:
SYDNEY, NSW, AU, 2000

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Employment Type: Max Term Full Time
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A career that works for you
Helping around 2 million Australians do more with their money
Together, we’re making it happen

The opportunity to join our team

We are seeking a highly experienced Senior Case Manager to join our Trustee Claims team, where you will play a pivotal role in managing complex Total and Permanent Disability (TPD), Income Protection (IP), Death and Terminal Illness claims. As a trusted technical expert, you will assess complex claims matters, provide technical leadership across the team and make sound, member-focused decisions that align with legal, regulatory and Trustee obligations. This role offers the opportunity to act as an Authorised Trustee Delegate, making formal determinations on behalf of the Trustee while balancing fairness, compliance and risk considerations. You will work closely with leaders and stakeholders across the business, contributing to governance, continuous improvement initiatives and claims strategy. If you are passionate about delivering exceptional member outcomes while mentoring others and driving technical excellence, this is an opportunity to make a meaningful impact.

Key Responsibilities:
Manage a portfolio of complex and high-profile TPD, Income Protection, Death and Terminal Illness claims from assessment through to determination.
Review, authorise and provide technical oversight for complex and adverse claims decisions as an Authorised Trustee Delegate.
Coach, mentor and support Claims Associates to strengthen technical capability, decision quality and customer outcomes.
Review contribution refund and reclassification requests and ensure decisions are made in accordance with Trustee delegations and governance requirements.
Provide technical advice and subject matter expertise on TPD, IP and broader insurance-related matters, projects and initiatives.
Contribute to the development and maintenance of procedures, policies, templates and quality assurance practices across Trustee Claims.
Identify and implement process improvement opportunities that enhance member experiences and improve operational effectiveness.
Partner with internal and external stakeholders, including insurers, legal teams, customer resolutions and advisers, to deliver fair, consistent and timely claim outcomes.

What you will bring:
Significant experience in superannuation and life insurance claims management, with deep expertise in complex TPD and Income Protection claims.
Strong knowledge of superannuation legislation, Trustee obligations and insurance policy interpretation.
RG146 qualifications, with insurance-related qualifications such as ANZIIF or DFP highly regarded.
Proven ability to assess complex medical, legal and policy matters while exercising sound judgement and making balanced decisions.
Experience coaching, mentoring and developing others to build technical capability and performance.
Excellent stakeholder management, communication and relationship-building skills across a broad range of internal and external parties.
A strong customer focus with the empathy and resilience to support members and beneficiaries through sensitive and often complex circumstances.
Exceptional organisational skills with the ability to manage competing priorities, maintain high levels of accuracy and consistently deliver quality outcomes.

To Apply

Read more about why you should join our team https://www.insigniafinancial.com.au/careers/working-with-us/why-join-our-team.

Applicants will be required to provide evidence of their eligibility to work in Australia, and at a minimum be required to undertake police and basic credit checks as a condition of employment.

Please note that applications from agencies will not be considered at this time.

We acknowledge and celebrate the richness that individual differences bring to our team. If you need assistance or an adjustment during the application process, please reach out and let us know.

Apply Now

Refine Your Search

trustee jobs in parramatta, nsw

Senior Case Manager

Claims Administrator

Senior Procurement Officer

Group Pricing Analyst Contract

Claims Care Case Manager

Senior Compliance Officer

Performance Analytics Manager

Financial Analyst (Management Accountant)

Credit Analyst, Structured Finance, Sydney

Assistant Vice President, Securitisation Operations, Global Treasury & Merchant Operations, Sydney, Australia

Director of Fundraising and Community Relations (FCR) (Sydney)

Legal & Compliance Manager

PA26SWSALRQ3001 Director Sales, Asset Services

Head of Tax, Platforms

Solicitor I-III

Solicitor I-III

Senior Legal Counsel - Regulatory and Disputes, Enterprise Legal

I want to receive the latest job alert for trustee in parramatta, nsw

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